Customer Service Manager
Resume:
Stephanie E. Garrett
Anderson SC 29621
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Goal: To gain a job that will allow me to achieve my goals and learn from
the experience.
JOB HISTORY
August 2010-November 2010 Service Writer
Richard Kay Superstore
Anderson SC
. Greet customer
. Write up work order
. Put customer information in computer
. Direct technicians
. Inform customer of any problems with vehicle
. Offer customer details and pricing to repair vehicle
. Close out customer ticket
. Answer phones and redirect calls
. Cashier
March 2010- August 2010 Service Writer
Nissan
Anderson SC
. Greet customer
. Write up work order
. Put customer information in computer
. Direct technicians
. Inform customer of any problems with vehicle
. Offer customer details and pricing to repair vehicle
. Close out customer ticket
. Answer phones and redirect calls
. Cashier
February 2006 - March 2010 Service Technician
Wal-mart
Anderson SC
. Service tech
. Change oil
. Change tires
. Customer service
. Stock
. Sale wireless phones
. Credit Checks for customers
. Program cell phones
. Inventory
. Cashier
. Work with computers
October 2005 - February 2006 BBT1 Technician
Charter Communications
Greenville SC
. Install cable
. Trouble shoot problems with cable and modems
. Customer service from start of job to finish
. Drive company vehicle
. Work in all types of weather
October 2001 - October 2005 Service Writer
Wal-mart
Anderson SC
. Write up work orders for oil changes and tire work
. Change oil and tires
. Clean and stock area
. Cashier
. Also worked in photo lab, snack bar, wireless, and cashier while
I was employed
. Customer service
June 2001-September 2001 Vitapack
Nutricia
Anderson SC
. Inspect packets of pills
. Pack packets into box
. Run line, pack bottles in trays
. Clean line when changing to another product
September 2000- May 2001 Customer Service
K-Mart
Anderson SC
. Did exchanges and returns for customers
. Responsible for money drawer for cashiers to get change
. End of night count money in cash office & lock up money in safe
. Cashier
EDUCATION
July 2000 Tri-County Technical College
Completed 6 weeks training in math and mechanical
skills
For Bosch
May 2000 T.L. Hanna High School
Completed grade 12
August 2002-May 2004 Tri-County Technical College
Major was Engineering Graphics
Worked on CAD, and Mechanical Drawing
August 2004- August 2005 Greenville Technical College
Major in Automotive
Course (Street Rods and Customizing)
Completed with a Certificate
January 2007- Dec. 2009 Greenville Technical College
Major in Automotive Technology
Course (Nissan/Infinite Tech Program)
Completed with an Associates Degree
I am currently working at Richard Kay Automotive. I have completed my
Associates in Applied Science with a Major in Automotive as of 2009. I also
have six certificates related to the automotive degree. I would like to be
given the chance to learn about other areas or to apply my skills in other
careers. Even though my college work is related to the automotive industry,
I am able to do other skilled jobs, such as photo lab, wireless phone
services, and any customer service related careers. I enjoy working with
the public. I also liked to be challenged and to be able to advance in a
company.
INTERESTS
I attend Midway Community Church. I like to play sports and work out in
the gym. I enjoy working with the public. My favorite thing to do in my
spare time is to work on cars and stay fit.
References
David Cooper
Wal-mart
Assistant Manager
Lee Jolly
Wal-mart
Store Manager
Kelley Moore
Orthodontist Assistant
Kevin Sears
Tony Scottland
Wal-mart
Zone Manager
Contact this candidate