Sales Manager

ROSS M. ROBERT

***********.******@*****.***

*** ********* ***** – Austin, TX 78745 512-***-****

EDUCATION

The University of Texas at Austin, McCombs School of Business - Austin, Texas December

2010

Masters in Professional Accounting

• Track: Generalist

• GMAT: 660

• GPA: 3.2

The University of Texas at Austin - Austin, Texas May 2009

Bachelor in Arts in Economics

• GPA: 3.5

Portland Community College - Portland, Oregon 2005-2006

• Tutored students in Math and Accounting

• GPA: 3.8

EXPERIENCE

McCormick & Schmick's Restaurants - Austin, Texas 2005-Present

Head Server, Bartender

• Act as trainer, concentrating mainly upon instilling teamwork as the main tool for success

• As head waiter, entrusted with supervision over the activities of coworkers

• Won annual Restaurant Knowledge competition as team leader

• Featured as one of the Faces of McCormick & Schmick's in 2008 GM/Executive conferences

Mia Bella Trattoria - Houston, Texas 2004-2005

Server, Trainer, Coordinator

• Focused upon organization of work spaces, and developed training and service standards at two new locations

• Consistently posted highest sales due to focus on building and maintaining relationships with guests

• Applied bartending skills to assist in development of beverage menus

Patrenella's Ristorante Italiano - Houston, Texas 2001-2004

Server, Trainer

• Learned first-hand the importance of relationship-based sales in this company’s business model

• Applied these lessons to post highest sales for five quarter and secure promotion to head waiter

• Worked extensively with Chef Andrea Pintus and vendors to create specialized “Wine Dinners”

Steak & Ale - Houston, Texas 1999-2001

Assistant Manager

• Promoted rapidly from server to bartender and then to assistant manager in a span of six months

• Analyzed P&L, sales reports, balance sheets and controlled food and labor cost

• Managed team of 30 employees throughout their terms of employment via training, evaluation, and coaching

ADDITIONAL

• Honors: Dean's List, President's List, Phi Beta Kappa Honor Society, University Honors

• Technical skills: ACL, MS Word, Excel, Access, PowerPoint, SAP, Stata, MatLab

• 68 hours Tax Preparation for Foundation Communities, Spring 2010

• Work Status: U.S. Citizen

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