Sales Customer Service

Jeffrey M. Greenwood

**** ******* ******* ***** ** PMB-164

Fort Myers, FL 33912

239-***-**** / ***********@*****.***

SUMMARY OF QUALIFICATIONS

Top performing energetic sales professional that can provide a proven

record of accomplishment. Specific skills include, planning, people

skills, identifying need, selling the company/product, asking for the

sale and perform follow up for continued future sales. Implement a plan

of cost-effective sales strategies that built strong sales in low

producing market. Exceptional skills in growing customer base products

while displacing competition, and discovering future sales opportunities

within a prospect. Ability to provide stellar customer service within

established budgets and schedules. Proficiency in Microsoft Office,

Siemens, Act, Lotus Notes, Goldmine, and other proprietary software

including DSX, Millennium, Peopletrak, and PPM2000.

PROFESSIONAL EXPERIENCE

Henry Schein Dental/Medical, Fort Myers, Florida: Field Sales Consultant

Mar 2008 to Present

Outside sales consultant focused on service and return on investment.

I sell soft goods, major medical dental equipment, and computers with

software. Asking customers what, can I do to help you? Is my key to

success! Started a new territory grew existing sales 1st year from

300,000 to over 800,000.

. 2nd year sales are currently over 1.6 million.

. Sales increases even in a downward economy

. Awarded two sales incentive contests 3M and D4D top sales in

percentage of growth in area.

PATTERSON DENTAL COMPANY, Fort Myers, Florida, Territory Sales

Representative Dec 2002 -Mar 2008

Outside Territory representative providing a full service company

approach. Developing/converting new customers by offering them,

everything from cotton rolls to dental chair. Suggest new products and by

using my demo selling skills is my secret to success.

. Increased sales from 123,450 to 401,650 over 300% 1st year

. 2nd year increase 401,650 to 834,454 over 100% increase 2nd year.

. 3rd year over 1,450,000 million an 80% increase.

. 4th year 2,388,000 million another 40% increase!

. 5th year 1,600,000 thru November. April is our last business month.

3M, Atlanta, Georgia - Pittsburgh Pennsylvania MFG Territory Manager

Dec 1999 - Aug 2002

CHIM (Construction and Home Improvement Management) Outside sale

representative that provided 3M products and services to develop new sales

opportunities in a four state region; New York, Ohio, Pennsylvania, and

West Virginia. Conducted all phases of the sale including planning, cold

calls, discovering a need, selling the company and products, customer

service, order process, and held many breakfast/lunch and learn meetings.

Managed, planned and forecasted monthly, quarterly, and yearly sales

strategies. Resolved customer concerns with sales orders, invoices and

other business issues.

. Performed 25 shows, 10 more than normal,

. Increased sales over 50% first year.

. Doubled sales territory dollars in 3 years beating the 5-year norm.

. Converted four accounts each with over 9 stores gross sales 350,000

. I helped in field training for seven new sales representatives.

. Performed lectures and training for groups of 60 or more people.

EDUCATION

University of Nebraska at Kearney, Kearney, Nebraska, Graduated 1992

Bachelor of Science-Business Administration Emphasis: Business Management,

Minor: Computer Science. 1995 The Dale Carnegie Course, 2002 Dale Carnegie

How to Sell Like a Professional, 2002 Dale Carnegie High Impact

Presentations, 2002 Dale Carnegie Leadership Training for Managers

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