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Service Manager

Location:
Rockford, MI, 49341
Posted:
December 27, 2010

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Resume:

Jeff allen

**** ***** ***** ** ********, Mi ***41

616-***-****

objective

Searching to work with a progressive company in order to apply

my skills, utilize my talents, and expand my network as well

as achieve my financial goals.

Employment

Sept 2009 - Present

iFundCard.com - President Grand Rapids,

MI

. Maintained over 1600 business owners offering advertising for

fundraising purposes

. Offering the "Make Sense" fundraiser to local fundraising

organizations

. Demonstrated account management, planning, development, and

strategic analysis

Employment

February 2006 - Sept 2009

Utility Tree - President Grand

Rapids, MI

. Brokering natural gas and electricity in thirty-one states

. Lead generation through internet marketing/ad words/telesales

. Trained and manage forty employees within internal call

center

. Demonstrated account management, planning, development, and

strategic analysis

December 2003 - December 2007

The Dream Team, LLC - President Grand Rapids,

MI

. Recruited new associates through internet, job postings, cold

calls

. Evaluate recruitment and selection criteria to ensure

conformance to professional, statistical and testing

standards, recommending revision as needed

. Conducted candidate interviews on a daily basis. Perform

searches for qualified candidates

. Recruited and placed over three hundred mortgage

professionals

January 2002 - November 2005

The Closer Company - President Grand

Rapids, MI

. Training high professional notary's to close mortgage

documents

. Explaining the benefits of the lender to the client

. Managed and maintained 72 employees

March 1999-January 2002

Michigan Home Mortgage - Branch Manager Grand Rapids, MI

. All aspects of processing and placement of conventional, non-

conforming loans

. Manage loan officers' processing of all loans

. Establish and develop relationships with lenders, appraisal

companies, and title companies to best service the client

loans for client convenience and satisfaction

February 1997 - March 1999

Keller Ford - Service Consultant Grand Rapids, MI

. Writing service repair orders

. Discover and Address customer concerns

. Up selling needed maintenance and repairs

October 1990 - October 1997

Berger Chevrolet - Service Consultant Grand Rapids, MI

. Writing service repair orders

. Discover and address customer concerns

. Up selling needed maintenance and repairs

EDUCATION

1987 - 1990 Ionia Senior High School Ionia, MI

ABILITIES

Problem solving and resolution seeking skills

Well organized and able to multi-task

Excellent prospecting and new B2B development skills

High-energy individual with aggressive hunting skills

Strong knowledge of Microsoft Office programs

Social Media Marketing

Experience in multiple CRM tools SalesForce.com,

SalesGenie.com

REFERENCES

References are available upon request.



Contact this candidate