Administrative Assistant Customer Service

Anne Rivera Objective

**** ********* ** **** ** administrative assistant or secretarial position in

Court a hospital, clinic or bio-medical related industry, but not

Virginia Beach, limited to the healthcare setting.

VA 23462

757-***-**** Goal

earnshaw2010@gmai To obtain a full time position that will offer potential

l.com growth and opportunity. Open to new career opportunities that

others would not consider or overlook to reach for independent

financial security in an administrative assistant or

secretarial position.

Education

01/2005 - 08/2008 DeVry University, Allison, IL

Associate's of Applied Science in Health Information

Technology with Honor s

I am currently completing my BA in Health Information

Management with DeVry University Expected date of completion

is October 2011.

Work Experience:

American Red Cross Mid-Atlantic Region, Norfolk, VA

09/2010-10/2010

Administrative Assistant II

Responsibilities are to provide wide range of administrative support

to include: word processing, filing and general secretarial duties.

To perform a variety of both complex and routine duties such as

creating letters; working with spreadsheets and reports. Assist in

special projects requiring researching, compiling data and some

analysis. Assist lower level administrative staff with various

projects or tasks.

Peconic Bay Medical Center, Riverhead, NY 08/2008-

09/2008

Medical Records Department, Medical Records Assistant

Work with various departments that are intermingled with the Medical

Records Department such as: Quality Assurance, Risk Management and the

ER. Documentation preparation, indexing, completion and scanning of

patient medical records; some coding and documentation training using

ICD-9-CM and CPT manuals; in compliance with JCAHO retrieve and

accurately verify and complete delinquent patient medical records.

Perform quality assessment reviews on random patient medical records

to verify data quality management of patient medical records. In

compliance with HIPPA, local and state laws when prepare records for

ROI pickup by patient or in response to a subpoena duces tecum.

Skills:

Experienced in Microsoft Office Word 2003 and 2007, Microsoft Windows

XP, Vista, with some knowledge in Power Point, Excel, Access, Softmed,

SNOMED-CT, Hemasphere, MPI data processing; various registry software

applications such as cancer and vital records information in

accordance with state and federal regulations; typing 55+ wpm,

communication/phone etiquette, filing, scanning and other secretarial

and administrative skills. Customer service and sales associate

experience.

Professional Memberships/Affiliations:

AHIMA-American Health Information Management Association

Honors & Awards:

Sigma Beta Delta International Honor Society Alumni in Business,

Management and Administration

Dean's List Recipient during the course of my Associates and

Bachelors Degree program

References Available Upon Request

Contact this candidate