Customer Service Sales

RODNEY C. GARRISON

*** ******** **** * San Antonio, TX 78260 * 210-***-****

***.********@*****.***

Career Profile

I am a top performing experienced marketing/customer service professional

possessing strong organizational skills necessary to meet timely deadlines

and maintain positive working relationships with my clients. Expert

leadership qualifications, communication and "people" skills enable me to

be a problem solver and a competent conscientious company representative in

the general market place. I work well under pressure in a team atmosphere.

Experience

HEB Grocery- Spring Branch, TX- August 2009 - Present

Produce Representative

Provides a well stocked and maintained department

Provides outstanding customer service

Prepares packages, merchandising fresh product daily

Maintain all department food safety and sanitation procedures

Hollywood Crawford - San Antonio, TX - October 2008 - July 2009

Installer

. Installs residential garage doors and garage door openers in existing

and newly constructed homes/apartments

. Fills out work orders, safety checklists and truck checklists daily

. Lifts and carries up to 100 pounds, at times in lengths up to 50 feet

. Works in extreme weather conditions and various environments

. Uses power and hand tools on a daily basis

Lone Star Construction - San Antonio, TX - June 2005 - October 2008

Executive Sales Representative

. Responsible for acquisition of new contacts for commercial/residential

outdoor construction in San Antonio and surrounding areas

. Responsibilities include cold-calling, pricing, negotiating and follow

up of job(s) through completion and subsequent collection of monies

due

. Supervise personnel throughout duration of job(s) and ability to

ensure customer satisfaction

Game Master Feeders, Inc. - Bulverde, TX - April 2003-June 2005

Sales and Delivery

. Responsible for the thorough organization, transport and initial set-

up of product(s) to dealers

. Increased territory sales volume state wide and nationally

. Handled both phone and one-on-one questions and concerns

. Evaluated clients' needs and advised them on most beneficial and cost

effective solutions for their personal situation

. Managed and carried out daily and periodic goals and objectives of the

company in order to increase sales and customer base

Ventilation Systems, Inc. - San Antonio, TX - January 2002 - April 2003

Service Technician

. Maintained all refrigeration units in contracted restaurants

. Facilitated installation of new products

. Attained favorable name recognition with local restaurant

owners/managers and local businesses by establishing outstanding

customer service and sales relationships

. Attacked problems head-on striving for immediate resolution

CoinMach, San Antonio, TX - January 1997 - January 2002

Security Manager

. Performed security checks for collections, service and installation

personnel

. Responsible for overseeing all variance reports and inspected

questionable locations

. Supervised the maintenance and installation of all security devices

. Researched, designed and developed additional and more efficient cost

effective security needs

. Worked under direction of Regional Vice-President

Education

Southwest Texas State University, San Marcos, TX

San Antonio College

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