Sales Customer Service
Resume:
JOSEPH F. McALISTER, JR.
Greer, SC 29650
*************@***.***
SUMMARY
Numerous years experience with large sales, service, and manufacturing
corporations. Expertise is diversified including sales, and customer
service. An individual self-starter, who works well alone or with others,
has excellent interpersonal skills and requires little or no supervision.
EXPERIENCE
BOILER TUBE COMPANY OF AMERICA 2007-2010
Technical Proposals
Responsible for all aspects of take off, estimating, and quotation of
boiler pressure parts to customer base which includes contractors,
manufacturing corporations, power generation companies and municipalities.
. Interact with vendors to acquire quotes for tubing and raw materials
. Review estimates with manufacturing personnel to ensure accuracy
relating to all aspects of production, fabrication, scheduling, and
delivery.
. Responsible for continuous communication with the customer to review
quotes to ascertain competitive position and negotiate contracts.
INNOVATIVE DRIVER SERVICES 2006 -2007
Responsible for customer service and on time delivery of varying products.
EASTERN INDUSTRIAL SUPPLIES, INC., GREENVILLE, SC 1995 - 2002,
2003 - 2006
Sales (1997 - 2002 and 2003 - 2006)
Responsible for all aspects of sales including customer relations,
maintaining and servicing existing accounts and development of new
accounts.
. Direct sales of engineered mechanical specialty products, steam
specialties, control and automated valves, pipe and fittings to
engineering firms, manufacturing plants, mechanical contractors and
plant maintenance personnel.
. Interface with engineering/plant maintenance personnel for in plant
resolution of technical problems.
. Responsible for meeting or exceeding stated company goals for sales
and gross profit.
JOSEPH F. McALISTER, JR. Page 2
. Responsible for purchasing material, coordinating logistics and
ensuring on-time delivery to customer job sites.
. Responsible for reviewing quotes and negotiating with vendors to
ensure optimum pricing and delivery of material.
. Coordinate with construction company project managers during on-going
capital construction projects to ensure smooth completion of projects.
. Develop new customer base through cold calls, phone and mail
correspondence.
. Responsible for maintaining Accounts Receivable with customers in
accordance with company goals.
Sales Trainee (1995 - 1997)
Responsible for learning all aspects of the company's daily operations.
. Shipping and receiving
. Inventory control
. Dispatching
. Interfaced with customers to ensure orders were delivered as
requested.
. Worked with sales personnel to guarantee orders of all types were
filled.
BLANCHARD MACHINERY, GREENVILLE, SC 2002 - 2003
Outside Sales Rental Services
Responsible for all aspects of outside sales management including customer
relations, maintaining and servicing existing accounts and development of
new accounts.
. Rental and sales of construction equipment to contractors,
landscapers, grading companies, and all others associated with the
construction industry.
SEE EASTERN INDUSTRIAL SUPPLIES, INC 1995 - 2002
EDUCATION
B.S. Business Administration, Southern Wesleyan University, Central SC,
2000
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