Customer Service Technical Support
Resume:
Ada, OK, 74820 E-mail :
*******@*****.***
Weston R. Jackson
Summary of
qualifications Proficient with ArcGIS and Microsoft Office.
Competent in web research, written and oral business
communications, computer software troubleshooting,
and technical writing.
Capable of multitasking and being trained in varied
work areas.
Education [August 2001 - May 2006] Oklahoma State
University Stillwater, OK
Bachelor of Science in Business Management
Certified in geographic information systems.
Minors in management information systems and
geography.
Education Earned and overall GPA of 3.0.
[January 2007 - January 2008] East Central
University Ada, OK
Cartography, GIS & Remote Sensing
Studied cartography and geographic techniques.
Increased GPA to 3.15 and increased hours received
to 158.
Work Experience [May 2005 - July 2005] Sooner Millwork Ada, OK
Cabinet Construction
Helped with computer work necessary to compile part
lists.
Performed routine tasks such as cleaning and hauling
raw materials.
Aided in constructing cabinets and used various
machines including a CNC machine.
Helped with transportation and installation of
finished products.
Utilized AutoCAD to draft parts for CNC machinging.
[August 2006 - October 2006] Sooner Millwork Ada,
OK
Cabinet Construction
Work duties were the same as described above.
[June 2007 - December 2007] East Central
University Ada, OK
GIS Technician
Worked as an intern for Bryan County, OK, through
East Central University.
Created geodatabases and worked on road networks.
Assisted in correcting the 911 mapping network of
Bryan County, OK, to increase efficiency for
response times to emergencies.
[March 2008 - July 2008] Manpower Tulsa, OK
Temporary Worker
Worked in warehousing for MicahTek.
Worked at Hilti as a file clerk.
Worked as a customer service technical
representative for Navico.
[July 2008 - August 2008] Navico
Tulsa, OK
Customer Service Technical Representative
Aided customers in support of all of Lowrance and
Eagle Products.
Assisted with sales in Lowrance's accessory division
LEI.
Tested customers' products for problems and helped
trouble shoot accordingly.
[March 2010 - May 2010] Self-Employment
Ada, OK
Home Repair and Remodelling
Cut, measured, and installed vinyl siding.
Made necessary home modifications to ensure the
product would fit.
[June 2010 - Current] Self-Employment
Ada, OK
Technical Support for Sooner Millwork
I have assisted Sooner Millwork with most of its
computer repair / technical support needs.
Details include: hardware trouble shooting and
installation, all software related issues,
consulting and recommendations based on the client's
needs.
(References available upon request.)
Contact this candidate