Customer Service Sales

Nate Koch

OBJECTIVE: To secure a full-time position in Central Iowa to serve as the launching platform for my career path in

marketing/finance. I am interested in pursuing a career that will allow me to develop better solutions to organizational

issues and to continuously improve upon the manner in which I satisfy the needs of my company and my customers.

WORK EXPERIENCE

Bridgestone/Firestone - Des Moines, IA (8/09 - 10/10)

Intern - Export Department

• Generated sales forecasts and financial reports

Developed several new methods for data entry that eliminated potential human keystroke errors

• Input customer purchase orders

• Managed bills of lading, invoices, and warehouse receipts

Discovered a major flaw in our invoicing software and worked cooperatively with our partner IT company to correct

software errors and recover lost data

• Analyzed the original service contracts of our Freight Forwarders to locate fees that were billed to us in breach of contract

Wells Fargo Financial – Des Moines, IA (1/09 - 07/09)

Personal Credit Manager

• Customer Service

• Sold financial instruments to bank customers

Shortly after completing training, I achieved the highest sales/contact ratings for the entire division

Farm Bureau Financial – West Des Moines, IA (10/08 - 2/09)

Intern

• Identified target markets and made out-bound calls to prospective customers

• Scheduled and participated in meetings with current and potential clients

Koch Medical Image Copy LLC – Des Moines, IA (’05 - ‘06)

Cofounder/President (‘06)

• In cooperation with the Iowa Clinic P.C. my company offered diagnostic medical image copying services to medical and

legal practices in Central Iowa

ACTIVITIES AND ACHIEVEMENTS

Boy Scouts of America - (’96 – ‘01)

Sigma Alpha Epsilon Fraternity - (’06 – ‘09)

• Nominated and elected Pledge Educator of Iowa Delta Chapter - (1/08-8/08)

Drake University Dean’s List Certificate of Recognition – (‘07 – ‘10)

Drake Civil Liberty Advocates – (2/09-10/10)

• Assisted founding president in the creation of the new student organization at Drake University

• Coordinated organizational debates, discussions, and activities

International Traders of Iowa - (‘09-‘10)

2009 Des Moines Exporter Excellence Award - (‘09-‘10)

EDUCATION

Drake University - Des Moines, Iowa - Graduated in 2010

•Double Major in BSBA Business & Marketing (GPA: 3.5)

•Double Concentration in Business Law & Insurance (GPA: 3.85)

CONTACT INFORMATION

Mobile : 515-***-****

Email : ****.****@*****.***

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