Valerie Orsborn
Stone Mountain, GA 30083
*******@*******.***
Objective: To continue a career in the Administrative field where my
strengths can be an asset to the company and the community at large.
Skills: Typing Filing Data entry Bookkeeping
Telephone
Scheduling Pre-Certifications Medical Terminology
Computer literate
Professional Experience:
Poster
Russell Wagner MD LLC August 2008 - June 2009
Snellville, Ga.
Post charges and receipts using all scripts and Misys
Verify Insurances for eligibility and claim status
Address age report for secondary Insurances
Assist patients and families with EOB's
Address Medicare/Medicaid issues for recovery
Receptionist
Refugee Family Services July 2007- August 2008
Stone Mountain, Ga.
Greet clientele and answer phones
Schedule Wellness appointments for DeKalb Medical
Distribute mail
Front Office Assistant November 2006- August
2008
Atlanta Geriatric Roswell, Ga.
Data Entry of all patient demographics and insurances into NUMED
Computer system.
Scheduling of new patients and follow up patients
Address any billing issues, i.e. Medicare, secondary
Assisting families and patients with nursing homes and facilities issues
Check in /check out
Filing and copying as necessary
Front Office Assistant
August 2005 - March 2007
Southeastern Geriatric Healthcare group
Snellville, Ga.
Assist patients at front/desk window with check in/ checkout using the
mysis/tiger software
Pre-authorization of insurances
Receive payments
Schedule follow up appointments
Answer phones, take messages, deliver to appropriate personnel
Office Personnel
July 2004 - September 2005
Rhodes Furniture
Decatur, Ga.
I assisted the customer (s) with credit applications, data entry of un-
keyed sales
Answer incoming phone calls and follow-up of all delivery issues and
purchases
Address customer services related issues and comply with company policies
Clinic Business Assistant
March 2003 - October 2003
Physiotherapy Associates
Tucker, Ga.
Coordinated scheduling of medical procedures for five therapists. I
processed account receivables, and corrected any issues using medical
manager software. I was also responsible for verifying all insurances prior
to treatment. I assisted lawyers and insurance companies with medical
records.
Client Support Specialist
January 1999 - March 2002
Chamberlain Edmonds Inc.
Atlanta, Ga.
Assisted patients who were applying for State and Federal programs. I
handle all insurance follow up for state and federal medical purposes. I
provided customer support by handling complaints, updating file, medical
records and financial documents, and routing to necessary recipients. I did
data entry of all stat and federal claims.
Unit Clerk
April 1996 - January 1999
Grady Health Systems
Atlanta, Ga.
I transcribed physician's orders into patient charts. Developed reports to
be submitted weekly for hospital documentation. I also answered incoming
calls for five regional doctors and nursing staff. I also provided
administrative support to the breast cancer and trauma centers
Education:
Auburn High School - GED Rockford IL.
Lawton School of Travel and Business - Diploma Atlanta, Ga.
References available upon request