Jo Ann Mangum

P. O. Box ****

Rocky Mount, NC 27804

252-***-****

Experience:

July, 2004 – September, 2009 Braxton H. Bell, CPCU

Attorney at Law

**** ****** ******

Rocky Mount, NC 27804

Legal Assistant/North Carolina State Bar Certified Paralegal

Prepared and filed legal documents, assisted in trial preparation, managed client files, prepared matters for settlement,

assisted clients, handled accounts payable and quarterly tax reports (Mr. Bell has closed the office and retired. He can

be reached at 252-***-****.)

September, 1998 – December, 2003 Camelot Child Care Center, Inc.

953 Benvenue Road

Rocky Mount, NC 27804

Co-owner and Administrator

All administrative functions of the corporation, assisted parents of children attending the center, worked with various

governmental agencies and private companies necessary for the smooth operation of the center

March, 1981 – March, 1997 Nationwide Insurance Company

Claims Office

230 N. Winstead Avenue

Rocky Mount, NC 27804

Administrative Assistant to Market Claims Manager for 24 Eastern Carolina Counties

Provided assistance to customers, claimants and agents by telephone and in person. Assigned claims to liability

adjusters. Processed bills for claim representatives and field offices located in the 24 county area. Handled official

complaints generated through the North Carolina Insurance Commissioner’s office. Prepared monthly claims and

Market Team reports (Nationwide Insurance has since closed this office.)

April, 1979 – October, 1980 Arlington Street Baptist Church

700 Arlington Street

Rocky Mount, NC 27801

Temporary part-time secretary

Varied office duties for the operation of the Church office while the Church searched for a permanent secretary (The

Church has since moved to Bethlehem Road.)

April, 1975 – December, 1978 Three C Realty Corporation &

The Decorator Shoppe

209 S. Bickett Blvd.

Louisburg, NC 27549

Real Estate Broker, sales associate for Decorator Shoppe

September, 1971 – September, 1974 Texfi Industries, Inc.

Stanley Blvd.

New Bern, NC 27856

Secretary to Division Technical Manager

Responsible for all plant-wide documentation files, extensive European travel arrangements, miscellaneous secretarial

duties

October, 1970 – August, 1971 Federal National Mortgage Association

411 N. Akard Street

Dallas, Texas

Multi-family clerk-secretary

Serviced multi-family mortgage loans on the secondary mortgage market

April, 1970 – September, 1970 Edgecombe County Technical Institute

Firetower Road

Tarboro, NC

Secretary to Director of Student Personnel

General secretarial duties, record keeping on students, enrolling students

June, 1967 – February, 1970 Hardee’s Food Systems, Inc.

Hwy. 301

Rocky Mount, NC 27801

Benefits Coordinator

Responsible for the clerical administration of the Companywide group health insurance program, worker’s

compensation program, two profit-sharing plans and a retirement plan. Assisted in the preparation of Company

personnel policies

Education:

Nash Community College – Rocky Mount, NC Early Childhood Administration Credential Courses and various

continuing education courses

University of North Carolina at Greensboro – Greensboro, NC Commercial Certificate – June, 1967

Rocky Mount Senior High School – Rocky Mount, NC Diploma – June, 1966

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