CAROLYN P. ZUMPINO
Philadelphia PA 19152
Objective: To obtain a position with a well-established company where my
skills and experience can be utilized to increase productivity and
efficiency.
Education: Temple University, Bachelors in Business Administration - Risk
Management and Insurance and Real Estate
Camden County Community College - Certificate in Accounting and Management
Work History:
CHIEF OPERATING OFFICER - Triad Associates (06/07 - Present)
. Daily Administration of Financial Management
. Business Plan Implementation
. Financial Review and Analysis
. Personnel Management
. Project Manager for a range of services, including grant writing,
grant implementation, community development, relocation, and economic
development
. Project/ Construction - Rehabilitation Management
o Responsible for comprehensive implementation of Housing
Rehabilitation Programs including management of labor standards,
fair housing issues, applicant and contractor qualifications,
property inspections pre and post construction and site visits
and preparation of all legal documentation.
o Responsible for all State Progress Reports and Fiscal Drawdown
Coordination.
o Acquisition and Implementation of the Neighborhood Stabilization
Program to include 80 plus units in PA and NJ.
o Responsible for comprehensive implementation of Public
Facilities Programs including; railroad extension programs,
public infrastructure and water treatment facilities.
ASSISTANT VICE PRESIDENT/BRANCH SALES MANAGER - HSBC Consumer Finance,
Various Branches (6/04-06/07)
. Responsible for over 75 Million in accounts receivable and a
portfolio of over 2000 accounts
. District Insurance Sales Manager, managed insurance sales for 10
branch offices
. Manage Sales Team of 4-8 loan officers
. Prepare and deliver mid-year annual performance reviews to all staff
. Conduct daily and monthly audits and reports to ensure compliance in
branch
. Develop marketing plan weekly for proper sourcing and allocation of
leads
. Coach and direct sales force on solicitation and presentation if
products
. Review all titles and appraisal for accuracy and conduct pre-
underwriting determination
SENIOR ACCOUNT EXECUTIVE - HSBC Consumer Finance - Wayne PA (10/02 - 06/04)
. Solicited Potential Customers, generate applications, processed and
serviced loans
. Insurance Sales
. Educated applicants on credit bureau reports
. Managed cash drawer authority for branch
. Provided outstanding customer service by developing strong
relationships to maximize profitable growth opportunities.