Management Manager
Resume:
Samuel Hodge
Bachelors Degree in Business Management & 3 years of Management experience
************@********.***
**** **** ***** ***** **. Apt 215 Columbus, Ga 31909
Management Excellence
Three years of demonstrated expertise in all aspects of corporate
communication, including product promotion, contractor relations, market
campaigning, and customer programs. Skilled in staffing, operating and
controlling an entire functional shift of 30+ workers. Organized
successful/functional staff and retention meetings.
Work Experience
OutBound Manager, FedEx Ground Columbus, Ga 2007-
Present
Responsible for managing the efficient sorting, delivering, and handling
packages within a prescribed time frame. Required to direct and lead a
group of 30+ Package Handlers and ensure proper handling of packages.
Provide communication and feedback to direct reports and upper management.
Responsible for hiring, training, safety, retention, and
productivity/service goals. Manage in a "hands-on" physical work
environment. Working at varies hours. Responsible for maintaining hours
to meet a daily Direct Labor Hour (DLH) goal.
. Schedule and appropriately deploy assigned personnel and equipment to
achieve shift performance goals.
. Ensure appropriate materials/tools are on hand in order for smooth
operation.
. Ensure a safe working environment through promotion of quality work
standards, appropriate equipment maintenance and effective
communication.
. Ensure housekeeping standards are routinely maintained.
. Ensure adherence to established planning goals and controls for all
operations. Recommend any changes/improvements that enhance
operational
performance.
. Ensure quality, production, and labor standards are met/exceeded by
auditing workflow, correcting substandard performance and providing
associate feedback as appropriate.
. Troubleshoot workflow stoppages and take corrective action to avoid
disruption.
. Coordinate workflow internal and external to the department
through established communication processes and channels.
. Promote and inspire teamwork throughout the facility.
. Train and develop department personnel using established training
programs.
. Provide departmental reporting as required.
Delivered Results: Raised the bar for package handlers scanning on a goal
of 99.2% with my hands-on on training I helped raise the bar to 99.6% which
allowed us maintain number 1 in the region. Also maintained a goal of a
97% of DLH.
Award: Employee of the Month 3 out 12 months among 10 staff members. Purple
Promise award for most improved in Package Handlers scanning percentage.
Activity Leader, Columbus Parks & Rec Columbus, Ga
2006-2008
Duties and Responsibilities: Responsible for facilitating interactions
between groups and individuals in building and playing together safely;
teaching safe use of tools and equipment; encouraging children and adults
to help maintain grounds and facility; helping plan, promote, organize, and
direct fishing, creative building, special activities and special events.
Order Filler, Family Dollar Distribution Marianna, Fl
2005-2005
Responsible for maintaining a working area of 10 employees. Quality
control was the most important factor of this job. Consists of making sure
all workers were skillfully trained on the different and appropriate
techniques of their required job. Also making sure workload was finished
at all budgeted levels.
Team Leader, Harvey's Supermarket Donalsonville, Ga
2003-2005
Helped organize and lead a team of co-workers to complete organizational
goals. Responsible for reporting results directly to store management on a
daily basis. Required to assign co-workers to different working areas of
the store and be able to monitor or assist them in any productive way.
Award: Employee of the year 2004
Education & Accomplishments
Columbus State University, Columbus, Ga
~Bachelors in Management ~
~Member of the HR Management Club ~
~Dean List in Savannah State University 2005-2006~
~Hazmat Certified~
~CPR Certified~
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