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Management Manager

Location:
Columbus, GA, 31909
Posted:
July 02, 2010

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Resume:

Samuel Hodge

Bachelors Degree in Business Management & 3 years of Management experience

229-***-****

************@********.***

**** **** ***** ***** **. Apt 215 Columbus, Ga 31909

Management Excellence

Three years of demonstrated expertise in all aspects of corporate

communication, including product promotion, contractor relations, market

campaigning, and customer programs. Skilled in staffing, operating and

controlling an entire functional shift of 30+ workers. Organized

successful/functional staff and retention meetings.

Work Experience

OutBound Manager, FedEx Ground Columbus, Ga 2007-

Present

Responsible for managing the efficient sorting, delivering, and handling

packages within a prescribed time frame. Required to direct and lead a

group of 30+ Package Handlers and ensure proper handling of packages.

Provide communication and feedback to direct reports and upper management.

Responsible for hiring, training, safety, retention, and

productivity/service goals. Manage in a "hands-on" physical work

environment. Working at varies hours. Responsible for maintaining hours

to meet a daily Direct Labor Hour (DLH) goal.

. Schedule and appropriately deploy assigned personnel and equipment to

achieve shift performance goals.

. Ensure appropriate materials/tools are on hand in order for smooth

operation.

. Ensure a safe working environment through promotion of quality work

standards, appropriate equipment maintenance and effective

communication.

. Ensure housekeeping standards are routinely maintained.

. Ensure adherence to established planning goals and controls for all

operations. Recommend any changes/improvements that enhance

operational

performance.

. Ensure quality, production, and labor standards are met/exceeded by

auditing workflow, correcting substandard performance and providing

associate feedback as appropriate.

. Troubleshoot workflow stoppages and take corrective action to avoid

disruption.

. Coordinate workflow internal and external to the department

through established communication processes and channels.

. Promote and inspire teamwork throughout the facility.

. Train and develop department personnel using established training

programs.

. Provide departmental reporting as required.

Delivered Results: Raised the bar for package handlers scanning on a goal

of 99.2% with my hands-on on training I helped raise the bar to 99.6% which

allowed us maintain number 1 in the region. Also maintained a goal of a

97% of DLH.

Award: Employee of the Month 3 out 12 months among 10 staff members. Purple

Promise award for most improved in Package Handlers scanning percentage.

Activity Leader, Columbus Parks & Rec Columbus, Ga

2006-2008

Duties and Responsibilities: Responsible for facilitating interactions

between groups and individuals in building and playing together safely;

teaching safe use of tools and equipment; encouraging children and adults

to help maintain grounds and facility; helping plan, promote, organize, and

direct fishing, creative building, special activities and special events.

Order Filler, Family Dollar Distribution Marianna, Fl

2005-2005

Responsible for maintaining a working area of 10 employees. Quality

control was the most important factor of this job. Consists of making sure

all workers were skillfully trained on the different and appropriate

techniques of their required job. Also making sure workload was finished

at all budgeted levels.

Team Leader, Harvey's Supermarket Donalsonville, Ga

2003-2005

Helped organize and lead a team of co-workers to complete organizational

goals. Responsible for reporting results directly to store management on a

daily basis. Required to assign co-workers to different working areas of

the store and be able to monitor or assist them in any productive way.

Award: Employee of the year 2004

Education & Accomplishments

Columbus State University, Columbus, Ga

~Bachelors in Management ~

~Member of the HR Management Club ~

~Dean List in Savannah State University 2005-2006~

~Hazmat Certified~

~CPR Certified~



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