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Sales Customer Service

Location:
Westchester, IL, 60154
Posted:
January 15, 2011

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Resume:

Laura Simek

**** ******* ******

Westchester, IL 60154, 773-***-****

abhxm7@r.postjobfree.com

CAREER SUMMARY

My varied background in sales analysis, financial budgeting and account

management has provided me with the tools to make a long standing and

worthy contribution to an established and growing firm in the insurance and

financial services industry. My experience, outstanding customer service,

and adaptability to different corporate cultures makes me a good fit for

your Account Management position. Please see the outline of my experience

below.

EXPERIENCE

Corporate Risk Management, Westmont, IL - Benefits Administration/Client

Services for small group health

September 2004 - August 2010

. Full Service Benefits Administration of Health and Voluntary benefits

o Entirely responsible for all Additions/Terminations/New Hire

Orientation/Open Enrollment

o Handle renewal with insurance carrier and shopped open market

annually at renewal time

o Analyze cost scenarios of different benefits and employer

contributions

o Cobra administration

o Voluntary benefit management including STD, LTD, Life Insurance,

Aflac, Dental and Vision

o Claim reviews between employee and medical carrier

o FMLA compliance

o Flexible Spending Account enrollment and claims processing

o Responsible for 401K enrollment/termination/annual audit/top

heavy testing/main contact for Third Party Administrator for

compliance

o Reconcile carrier invoices to payroll deductions

o Assist Vice President and Director of Human Resources with

compliance issues, employee relations, maintaining employee

handbook, and large projects as assigned

DeVry, Oakbrook IL - Corporate headquarters for national provider of for

profit higher education

May 2002 - September 2004, Resigned for child birth

. Budget Analyst

o Plot, analyze and maintain budget for Becker Professional

Education

o Responsible for reporting or multi-million dollar national

budget for 5 regional managers, 15 sales managers with

approximately 3 sales professionals per manager

o Heavy Excel usage with Charting and Pivot Tables

o PowerPoint presentation of budget to management

o Assisted Accounting department with expense account

reconciliation, journal entries, check requisitions, month end

close, and administrative duties as assigned

o Participated in computer conversion to Oracle

Pacific Wine and Spirits - Distributor of fine wine, spirits and beer

July 1994 - May 2002, Resigned as company was purchased

. Sales Analyst

o Generate Sales reports for management and suppliers

o Tracked sales to goals for sales staff

o Reported on actual sales for incentives initiated by suppliers

o Heavy Excel usage, Access and PowerPoint for illustration of the

above

o Assisted Controller with daily, weekly, monthly and quarterly

sales reports for upper management

o Participated in quarterly financial analysis with stakeholders

EDUCATION

Bachelors of Science, University of Illinois at Chicago - 2000

Double major - Finance and Business Administration. GPA 4.5/5.0



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