Diane M. Owens

**** ****** ***., *** #*

Kansas City, MO 64110

816-***-**** - Home

913-***-**** - Cell Phone

abhxm2@r.postjobfree.com

Objective: Customer Service position where I contribute to efficient operations and help my organization

provide value for its clients.

Qualifications

Customer service experience includes providing support to both external and internal customers. Finance

background includes data-entry, preparing client invoices, calculating fees, posting payments for multiple

locations, reconciling open balances, cash counting and deposits. Served in leadership position as elected

member of Continuous Performance Improvement Steering Committee.

Proficiencies

PeopleSoft Financial Software

Various Financial Systems

MS Excel, Word, Access

10-Key

Professional Experience

DST Systems Inc., Kansas City, MO

Accounting Representative (2004 - 2010)

• Responsible for Accounts Payable vendor relations. Answered invoice status questions written and

by phone. Solicited assistance from product end users as required and tracked progress on common

spreadsheet. Reconciled vendor open balances. Communicated discrepancies with management.

• Responsible for new vendor requests by 10am and 2pm each day in finance system to be used by the

Accounts Payable group in compliance with IRS rules for 1099 year end reporting. Attended two

(2) Balance Consulting Seminars for IRS Year End Reporting. Maintained new vendor and PCard

vendor information through IRS TIN Matching program for DST Systems. Prepared monthly

vendor status reports.

• Served as back up Check Processor. Reviewed Accounts Payable vouchers for clerical errors, ran

pay cycles, printed and distributed checks. Prepared and scanned invoices into batches to be

processed by Accounts Payable. Ran employee reimbursement cycles for payroll. Treasury support

includes verifying on-line transfers.

The Salvation Army, Kansas City, MO

Vehicle Clerk (2002 - 2003)

• Answered incoming phone calls, data-entry, and assisted title clerk managing vehicle titles.

Top Resources, Kansas City, MO

Accounts Receivable Cashier (2001 - 2002)

• Temporary Agency. Keyed in mortgage payments for agency clients reconciled batch amounts and

open customer balances.

Accountants on Call, Kansas City, MO

Accounts Payable Clerk (2000 – 2001)

• Temporary Agency. Performed Purchase Order matching and then keyed invoices into mainframe

computer. Performed Accounts Receivable entry as well for clients of the Agency.

Layne Christensen, Shawnee Mission, KS

Voucherer (1997 - 2000)

• Audited high volume of invoices for accuracy and PO conformity. Keyed invoices into JD Edwards

finance system. Reconciled open vendor balances, some vendor relations.

City of Kansas City, MO

Accounting Clerk II (1994 - 1997) Conventions and Entertainment.

• Responsible for invoice accuracy, obtained authorization to process and keyed invoice batches into

City of Kansas City Finance System for interface with general ledger. Drafted vendor

correspondence. Distributed paychecks to Kemper Arena employees.

Fluor Daniel, Inc. Kansas City, MO

Project Cost Analyst (1992 - 1993)

• Prepared Government client billing in field office of 130 employees. Calculated fees and assembled

costs. Tracked man hours on project. Prepared monthly reconciliation of costs and billing in Project

Finance System. Prepared A/P Aging reports. Allocated internal costs by journal vouchers.

Distributed office petty cash. Assisted hiring and training new Accounts Payable personnel. Elected

to Continuous Performance Improvement Steering Committee in office of 130 people that developed

and implemented a new time-keeping system.

Senior Accounting Technician (1991 - 1992)

• Audited and matched invoices to Purchase Orders. Input invoices into finance system. Audited and

input employee expense reports. Input man hours into payroll system. Vendor communications.

Accounting Technician (1989 -1991)

• Maintained manual PO expenditure files. Coded and input invoices into Fluor finance system.

Communicated and provided support to both internal and external customers.

Education

Microcomputer Networking\Communications Specialist

Johnson County Community College

Bachelor of Liberal Arts

University of Missouri

Volunteer Activities

Fund Raising, St. Francis Xavier, 2004, 2006, 2008.

Cash Counting, St. Francis Xavier, 2010.

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