Laura Taylor
**** ****** **** ***, *********, Texas 76577
Phone: 512-***-****
Email: *********@*******.***
EDUCTION:
Bachelor of Arts in Criminal Justice
Graduation: February 2011
American Public University, Charles Town, WV
PROFESSIONAL MEMBERSHIPS:
The American Society of Digital Forensics and E-Discovery, 2010
Association of Certified Fraud Examiners, 2010
SUMMARY OF QUALIFICATIONS
* Detail oriented and focused; able to prioritize and complete multiple
tasks and follow through to achieve project goals
* Proven ability to work independently and as a team member
* Ability to be flexible and work analytically in a problem-solving
environment
* Excellent communication (written and oral) and interpersonal skills
* Excellent negotiation and conflict management skills
* Excellent business and industry insight
PROFESSIONAL EXPERIENCE
Accenture, Austin Texas
Analyst - Texas Medicaid and Healthcare Partnership 2005 to Present
* Conduct studies of work processes to identify, analyze, and recommend
options and solutions to problems in procedures and workload
distribution.
* Evaluate new policies, procedures, and requirements to determine impact
and ensure appropriate and timely implementation.
* Develop new/modified work methods, management processes, guidelines,
instructions and procedures.
* Analyze, gather and interpret data for reports, ensuring all key status
items have been addressed and documented appropriately.
* Assistant in the design and development of key presentations to support
the organization and it's communication across all levels.
Accenture, Austin Texas
Executive Assistant, 1999 - 2005
* Manage schedules for senior executives
* Prepare spreadsheets, PowerPoint presentation, and letters.
* Retrieve documents, corporate records and information and prepare
responses of routine inquiries.
* Schedule travel plans of senior level officers.
* Arrange seminars, conferences and client meetings.
Corporate Health Plans of America, Austin Texas
Executive Assistant, 1997 to 1999
* Provided administrative support to the president, including
correspondence preparation, financial management, and event/logistics
coordination of the office.
* Maintained complex executive calendar; Oversaw accounts payable.
* Prepared all meeting agendas and captured minutes.
* Coordinated travel arrangement; including overseas travel and visa
documentation.
Texas Independent Producers and Royalty Owners Association, Austin, TX
Executive Secretary, 1997 to 1997
* Provide high level support to the Executive Vice President.
* Responsible for the planning, directing, managing and coordinating day-to-
day business activities
* Plan and coordinate annual conventions and policy meetings.
* Maintain complex appointment schedule and coordinate travel arrangements.
Department of Defense, Camp Zama, Japan
Executive Assistant, 1991 to 1996
* This position required a "Secret Security Clearance".
* Provided all administrative support to the Deputy Chief for Resource
Management.
* Maintained, updated, and purged all confidential files for the office.
* Created, edit and print reports, spreadsheets, graphic presentations, and
a variety of correspondence.
* Coordinated and maintained inventory of equipment/furniture.
Skills: MSOffice XP, Excel, PowerPoint, Word, Outlook, Visio, Mercury ITG,
SIR 2000.
References: Available upon request