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Customer Service Sales

Location:
Fort Lauderdale, FL, 33331
Posted:
January 17, 2011

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Resume:

Carlos A. Pardo

**** ******* **. ( Weston, Florida, 33331 954-***-**** (

abhxfy@r.postjobfree.com

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Supply Chain -Procurement

Process Improvements ( Logistics ( Trade Processes ( Sales ( Procurement

CAREER HIGHLIGHTS

( Expanded market penetration into LATAM and Europe, increase revenues

and maximize profitability.

( Implemented operational process improvements that reduced costs and

delivery times.

( Optimized efficiency by implementing a project management system

increasing the efficiency.

Summary Profile

Proven abilities in procurement process, sales and business

development, contract negotiations, project management and developing

key business alliances in LATAM. RFQ & RFP development; response

evaluation and vendor source selection. Hands on logistics,

professional experienced in handling all aspects of supply chain

management, CBP Procedures, HTS, C-TPAT

Core Competencies

Marketing/Sales/Communications

Import/Export Cargo Procedures

Process Improvements/RFP, RFI, RFQ Project

Management/Coordination

Contract Management and Procurement Business

Development

Building Business Relationships

Contracts/Negotiations

Planning/Organizing/Problem Solving Budget

Adherence/Forecasting

Professional Experience

Idependent SCM-Logistics Management Consulting,

October 2008 to Present

Orbix ISC, Integrated Supply Chain Management, Procurement, Purchasing

and Third Party Logistics provider. Responsible for purchasing FAK

products and business development in the LATAM region including

further business, contract renewals, and maintaining current accounts.

In addition, responsible for the complete sales cycle process

including prospect list initiation, lead generation, prospect

qualification, start-up with implementation group and customer service

follow-up after the sale, managing a close relationship with

suppliers.

Sustainable Forest System (SFS), Supply Chain Developer/ Logistics

Planner Director, Helping the organizations to improve

their Supply Chain & Logistics performance with visibility analysis

and development of plans for improvement. Analysis, proposal,

preparation and presentation(s), contract signing.

Loesche america, inc., Pembroke, FL

March 2006 to October 2008

Engineering company specializing in grinding mill equipment for

concrete and cement industry.

Procurement and Logistics Manager:

Hired for project management expertise, procurement process as well as

for business relationships with international cargo agents. Manage

entire operation for imported equipment including project cargo and

charters. Responsible for logistics plan, forecasting and budget.

Negotiate bids and contracts. Negotiate pricing and materials with

vendors; product research and availability

Key Accomplishments:

( Reduced shipping costs by 18% on fourteen (14) different projects in

North America and the Caribbean.

( Restructured the logistics plan reducing time for deliveries by one-

third (1/3).

( Conduct procurement and liaison duties with LOESCHE Engineers in

Germany, Turkey and USA.

tumi international movers, llc, Miami, FL

February 2004 to January 2006

Specializing in international moving and international relocations.

Senior Purchasing/Logistics and Expediting Agent:

Hired for extensive logistics and purchasing experience as well as for

alliances with agents and shipping companies in Europe and South

America.

Project managed international moves for key accounts including

documentation and coordination of all required procedures for customs

officials and steamship companies. Prepared RFP,RFI,RFQ for local and

overseas customers, negotiated and finalized contracts, handled

national/international customer service, and ensure relations on

appliance vendors. Represented the company on-site in Europe and South

America, selling and promoting company services.

Key Accomplishments:

( Expanded marketing focus from personal accounts to include business

accounts. Developed and

implemented a B2B plan that successfully penetrated new markets and

resulted in increasing

sales revenue by as much as 25%.

( Reduced costs by 15%, and streamlined procedures through the

building of relationships between

company and overseas agencies

Carlos A. Pardo 954-***-****)

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CARGO ONE, INC., Miami, FL

September 2002 to January 2004

Provides ocean transportation service between US, South America, Asia,

Europe, Middle East, Australia.

Traffic & Operations Manager

Hired into a new branch in Miami for experience in procurement and

logistics. Responsible for overseeing the logistics operations and

purchasing coordination for overseas clients. Managed coordination

with supplier expediting and delivery status, oversaw proper

documentation to ensure prompt departure; handled total customer

satisfaction from point of origin to final destination. Acted as the

primary link between overseas agents, clients and suppliers. Negotiate

pricing and materials with vendors; product research and availability

Key Accomplishments:

( Spearheaded the implementation of marketing and sales strategies

into new markets in Latin America

resulting in 20% increase in cargo volume and sales revenue.

( Successful response evaluation and vendor source selection

LILLY & ASSOCIATES INTERNATIONAL, Miami, FL March

2000 to September 2002

Leading provider of optimal global solutions within the logistic

industry, specializing in ocean/air freight,

Business Development Manager

Hired to develop new markets, and to contract with agents/customers.

Managed Traffic Department for Central and South American accounts

including logistics operations; LTL/FTL and coordination of

procedures. Handled a high volume of agent/client inquiries consisting

of routing orders, RFQ & RFP, sales leads and customer service issues.

Promoted sales overseas. Developed and maintained business

relationships between agents and customers. Manage all phases of

contracted services from start to finish; project pricing,budgets

maintained through completion.

Key Accomplishments:

( Boosted sales revenue by 20% by penetrating and opening new markets

in Central/South America.

( Increased the volume and tonnage in the Miami area for all new

markets by 25% each year.

FAST GLOBAL LOGISTICS, INC, Miami, FL February

1992 to March 2000

Premier provider of global transportation, International Air/Ocean

Forwarder,NVOCC,US Customs broker.

Purchasing/Traffic Freight Coordinator

Hired as the 'first company employee'; supported operations, and built

out company.

Responsible for the coordination of Air and Ocean consolidations

including customer service, purchase orders, bookings and final

documentation. Negotiate with vendors to obtain product and service

information price, availability and delivery schedules. Handled all

the aspects for foreign to foreign shipments

Key Accomplishments:

( Developed a logistics plan for air charters and vessels to service

the Hospitality Business in Argentina and Brazil; resulting in a 30%

increase in sales revenue.

Education

Bachelor of Arts in Business Administration / DeVry University,

Miramar, FL

Major: Project Management

Associate Degree - Technical Mechanic / Miami Lakes Tech, Miami Lakes

Florida - 2 years

Training/certifications

0. APICS, The Association for Operations Management, Member of Fort

Lauderdale Chamber

0. Supply Chain Management Certificate; Florida International University

FIU (Currently enrolled)

Computer Skills

Advance MS Office / e-business

Languages

100% Spanish; 50% Portuguese



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