KAREN DAVIDSON

*** **** **** ● West Chester, PA *9380

Phone: 610-***-**** ● Email: abhxdq@r.postjobfree.com

NETWORK ENGINEER

Over 13 years experience in managing and integrating information technology (IT) solutions.

Expertise: business and end user requirements, project management, troubleshooting and quality

assurance testing. Strong technical knowledge and technical written communication skills,

including ability to convey complex IT and industry specific information clearly.

PROFFESSIONAL EXPERIENCE:

Network Engineer

Siemens IT Solutions and Services, Malvern, PA 1/2007 – 4/2010

Firewall and Internet

Designed, implemented and supported firewall and VPN strategies for Siemens Medical

Healthcare Solutions.

Project Management – Reviewed and analyzed business VPN modeling operations, flowcharted

all processes and functionality. Developed and recommended business process improvements,

identifying end user and business requirements. Implemented solutions, designed and prepared

reports.

Policy Development – Organized firewall code from line by line to object groups. Wrote and

edited documentation, policies and procedures.

Network Analyst

Siemens Medical Healthcare Solutions, Malvern, PA 2001 2007

Network Support Center

High tech IT company providing innovative software and services for hospitals and physicians.

KAREN DAVIDSON

Leadership Primary focal point for Corporate support until twenty eight team members were

trained. Prepared documentation and training.

Supervised morning turnover. Ensured all alerts were accounted for and tickets were opened for

each event.

Policy Development – Participated on a Security Task Force to identify and remove vulnerable

machines from the network.

Researched and documented DNS migration between Shared Medical Systems and Siemens.

Support – Provided 2nd and 3rd level support for a break/fix helpdesk.

Network Technician

Shared Medical Systems/Siemens Medical Healthcare Solutions, Malvern, PA 1997 2001

Internal Network Operations

Project Management – Coordinated and documented the conversion of remote sites from AT&T to

MCI with minimal downtime.

Configured and installed equipment for new six floor additional building.

Support – Designed, installed, implemented and supported all facets of the corporate network and

nationwide remote sites. Provided 1st level support for a break/fix helpdesk.

Creativity – Researched and documented the entire network; produced an eight foot long Visio

diagram.

Cost savings – Researched, consolidated and de installed forty four IBM 3174 controllers;

reclaimed valuable square footage to be reused for future projects.

Administrative Secretary 1990 1997

Shared Medical Systems, Malvern, PA

Provided secretarial duties for 11 managers and their staff.

Project Coordination – Assisted with National conferences and gathered related information.

Prepared Requests for Proposals (RFPs).

Scheduled meetings as requested.

KAREN DAVIDSON

EDUCATION AND CERFICATIONS

Penn State Great Valley, PA 12/2010

Certificate in Accelerated Project Management Course

Cisco Certified Design Professional 2003 11/2011

Cisco Certified Network Professional 2002 11/2011

Delaware County Community College, PA 2001 2002

Completed four CCNP courses

Chubb Institute, Springfield, PA

Certificate in Computer Networks and Data Communications Technology 1996/1997

COMPUTER PROFICIENCIES

MS Office: Word, Excel, PowerPoint, Access; SharePoint, Visio, MS Project

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