Customer Service Data Entry

Manuel A Pedroza

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**** ********* **. ( Dinuba, CA, 93618 ( abhxbo@r.postjobfree.com ( 559-393-

3736

Educated in Information Technology seeking a responsible and challenging

position as a PC specialist, where my education, dedication, and ambition

to exceed corporate standards will have a valuable application.

Education:

San Joaquin Valley College, Visalia, CA

Associate of Science in Computer Support Technology Program

JOB SKILLS / ATTRIBUTES

. Great computer skills, hardware, software and networking

. Able to work on projects independently or with others

. Always keep a positive attitude and great sense of humor

. Highly skilled and dedicated professional offering a solid background

in customer service

. Able to troubleshoot problems and offer effective, workable solutions

. Computer proficient in a wide range of industry-related computer

programs and equipment

. Able to make difficult decisions in stressful situations

. Bilingual-fluent in both English and Spanish

Certificati CompTIA A+

ons:

Systems: Windows 9X/NT/2000/XP/Vista and Windows 7, Server 03/08

Software: MS Office Suite, QuickBooks, Outlook, Open Office

Work Experience:

Instant Cellular Visalia, CA August 2010 - Present

Customer Service Rep

. Providing Invoice Numbers on Receipts

. Computer Troubleshooting

. Phone Firmware Flashing

Kmart Stores Dinuba CA November 2008-May 2010

Electronics/Receiving Associate

. Department Audits/Inventory

. Customer Service

. Electronics troubleshooting

Valley Insurance Parameds, Dinuba CA May 2007- September

2007

Data Entry/ Office Associate

. Computer support with applications

Project Homeless Connect, Visalia, CA (Volunteer

work)

Contact this candidate