Customer Service Administrative Assistant

AMY MIREAU

***** * *** ** #***, Steamboat Springs, CO 80488 Cell: 612-***-**** abhx6p@r.postjobfree.com

Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Organized, professional, and eager to learn new things with commitment to delivering high quality results with little supervision.

Highly responsible and reliable Work well under pressure Performance driven Effective time management Resourceful

SUMMARY

HIGHLIGHTS

Upbeat, outgoing and positive Energetic Mathematical aptitude Microsoft Office proficiency Strong communication skills

EXPERIENCE WATERMAN SANITATION Amery, WI Customer Service

01/2012 to 11/2014 Answer multiple phone lines/emails providing customer support Accounts receivable/collections Maintain filing system Daily mail distribution Clean and maintain office and equipment Order and maintain office supplies Data entry Website maintenance Run transfer station scale

BERGHAMMER BUILDERS, INC. Clayton, WI Administrative Assistant

03/2007 to 01/2012 Permits/bonding/insurance Assist with job estimating Attend bid opens Attend pre-bid and pre-construction meetings taking detailed minutes License renewals and setup continuing education for company and it's employees Answer phones and direct calls Daily mail distribution Clean and maintain office and office equipment Order and maintain office supplies Review time cards and prepare payroll for accountant Prepare monthly reports for accountant Accounts payable/receivable AIA pay requests Lien waivers Maintain job files and provide weekly job costing reports Davis Bacon wage reports (per job/annual) Maintain filing system Maintain personnel files Group administration for employee benefits Light sales/marketing Maintain job portfolio, customer references and testimonials Maintain updated sub-contractor W-9's and certificates of insurance

Run "Butler" and "Star Buildings" estimating programs for steel structures Prepare and present proposals/contracts to clients Provide assistance to customers with color and product selections Job coordinating Prepare, get signatures, distribute, and track change orders Track all changes to plans and distribute new plans as needed Web site maintenance Home and remodeling show booths Attend National Builders show annually Prepare and show model home throughout parade of homes Make travel arrangements Order signage for job sites Prepare contracts for sub contractors Submittals Manage rental properties (showings, leases, rent collection, repairs, and maintenance) Knowledge of construction office equipment (plotter, blue print copier, fax, and scanner) Light on-site work (cleaning, painting, and staining) Final walk-thru's with inspectors and building owners Maintain punch lists and ensure follow thru and completion of items addressed

LEQUE BUILDERS New Richmond, WI Administrative/Job Coordinator

08/2002 to 03/2007 Pull permits Assist with job estimating Answer phones and direct calls Clean and maintain office and office equipment Order and maintain office supplies Maintain job files and provide weekly job costing reports Maintain filing system Light sales/marketing Maintain job portfolio, customer references, and testimonials Maintain updated sub-contractor W-9's and certificate of insurance Prepare and present proposals/contracts to clients Provide clients with assistance on color and product selection Track all color and product selections, distributing information to proper contractors and suppliers Prepare, get signatures, distribute, and track change orders Track all changes to plans and distribute new plans and/or changes as needed Job coordinating/scheduling Prepare and show model home throughout parade of homes Job site signage Manage rental properties (background/reference checks, showings, leases, rent collection, repairs, and maintenance) Cleaning of all homes when complete Final walk-thru's with inspectors and homeowners Maintain punch lists and ensure follow thru and completion of all items addressed

EDUCATION 10 HOUR CONSTRUCTION CERTIFICATION: OSHA 2011 Wisconsin Indianhead Technical College, Rice Lake, WI

72 CLASSROOM HOURS COMPLETE/STATE TEST PASSED: REALTOR 2007 Wisconsin Indianhead Technical College, New Richmond, WI

NOT COMPLETE: ACCOUNTING 2004 Wisconsin Indianhead Technical College, New Richmond, WI

HIGH SCHOOL DIPLOMA: GENERAL 1998 New Richmond High School, New Richmond, WI, 54017

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