Customer Service Assistant

Allison Makowski ~ 248-***-****

Graphic Artist, Marketing & Management

Portfolio: http://www.coroflot.com/amakowski

Clever simplicity and a touch of class is what I incorporate into my

creative work.

Graduated with my BFA with concentration in Graphic Design and Advertising.

Currently using Adobe CS4 and CS5 Creative Suite along with Professional

Photography skills, Wacom tablet as my "go to" tool set.

Experience: Currently Freelancing

Mi Estilo (http://miestilomag.com/)?2010 Freelance, Graphic Artist?

. Collaborate with Art Director on current projects to find out ?their

needs and achieve project based deadlines?

. Learn basic skills of WordPress to help alleviate work for the Creative

Director?

. Learn and spread the word about the online magazine's brand?

BossDev Troy, MI?Graphic Designer 2010 Freelance?

. Collaborate with Art Directors on current projects to find out ?their

needs and achieve project based deadlines?

. Update and manage client Facebook page to maintain companies branding

message?

. Use social media skills to drive brand awareness on the web to clients

website and media outlets such as Facebook.com, Youtube.com?and

Myspace.com?

. Resolved emergencies for account directors so they achieved more time

with their clients?

. Research "web presence" of clients brand image and report back

. Re-designed the infrastructure of in-house/client documents

Wenner Media Inc. Troy, MI?Office Manager 2006 to 2008?

Manager 2007-2008?

. Collaborated with Acct. Directors on current marketing projects to ?find

out their needs and achieve daily and weekly deadlines?

. Guided assistant in game plan according to priority and deadline?

. Improved and simplified filing system and data entry procedure?

. Resolved emergencies for account directors so they achieved more ?time

with their clients?

. Trained assistant on company software, Salesforce. A marketing ?and sales

tool?

Assistant 2006-2007?

. Developed creative and organized PowerPoint proposals?

. Arranged meetings and kept daily and weekly schedules to improve ?time

management?

. Updated reports and marketing information to keep account ?directors

aware of up to the minute summaries on clients?

Walsh College Troy, MI?Faculty Assistant 2006 Contract position?

. Supported student development?

. Took initiative and used problem solving skills when needed?

. Enhanced personal development with small business courses?

Hachette Fillipachi Media U.S. Troy, MI?Advertising Assistant 2006?

. Edited proposals ?

. Helped manage time for account directors by arranging meetings ?and

keeping schedules?

. Organized client contact information creatively?

Goodman Venegas Ins. Troy, MI?Marketing Coordinator 05' to 06'?

. Design flyers, forms and letters?

. Attended trade shows as company representative?

Trader Joe's Rochester, MI?Artist 2005?

. Created handmade sign art and murals?

The First American Corp. Troy, MI?Customer Service 2002 to 2004?

. Simplified information architecture with customized ?company documents?

. Increased speed of resolutions to clients by cross-training?

. Trained new representatives on company culture and values?

TCF Bank Pontiac, MI?Lending Asst. Mgr. 2001 to 2002?

. Closed second mortgages on residential homes

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