Sales Manager

*** ** ***** ***, *** **-***, Plantation, FL ***** ? 954-***-**** ?

abhx4v@r.postjobfree.com

Relational, Innovative, Process Driven, Motivational Leader

Strong communication skills along with a passionate desire to learn and

grow has allowed for progressive increase in professional

responsibility throughout business career. Recognized as a motivated

and empathetic leader who is able to work with multiple teams across

diverse disciplines to deliver the highest quality of development and

performance.

Professional strengths and abilities include:

- New Hire Orientation and Employee Training

- Payroll and Benefits Administration

- Senior Level Management of Large Customer

Service Team

- Corporate Motivational Event Planning

- Client and Internal Engineer Liaison

- Online and Direct Mail Marketing

- Record Breaking Sales

- Sales Reporting and Forecasting

PROFESSIONAL EXPERIENCE

TARGET CORPORATION ? Plantation, FL ? May 2010 - Present

Executive Team Leader - Guest Experience

. Executive Manager responsible for a multi-disciplined front end team

which consists of two managers, two assistant managers and thirty team

members

. Accountable for maintaining positive guest experiences and impressions

store-wide as well as successfully resolving any guest complaints or

concerns

. Able to maintain customer service excellence by leading and motivating

team through strong communication, training, creating team incentives,

resourceful scheduling, conflict resolution, one on one coaching and

development

. Sought partnerships and strategized with management peers to create

innovative ways to drive profitable sales and Target brand guest service

during a disruptive 13 week store-wide construction and remodeling process

. Act as the interim store wide manager three to four times a week with

direct oversight of five separate departments encompassing all store

operations and team members

THE DISTI CORPORATION ? Orlando, FL ? September 2005 - May 2010

Sales and In-House Account Representative ? January 2009 - May 2010

. Provided top tier customer support for software questions, licensing

needs, and product deliveries

. Supported international sales team including over 15 international

distributors

. Maintained consistent contact and built relationships with over 100 new

and existing customers

. Initiated new product sales domestically which helped contribute to a 30%

sales growth in 2009

. Continued management of maintenance contract renewals leading to a 6%

sales increase for 2009

. Obtained secret level U.S. DoD security clearance

Marketing and Maintenance Coordinator ? January 2008 - December 2008

. Led the creation and implementation of a custom sales tracking system for

domestic and international customer maintenance renewals. These efforts

successfully increased maintenance sales by 89% for 2008 (as compared to

average increase of 1.5% annually)

. Created, executed and tracked all e-mail and direct mail marketing

campaigns

. Continued to maintain responsibilities of previous position due to the

self-imposed development of streamlined processes

Office Administrator and Logistics Coordinator ? September 2005 - December

2007

. Created and enforced new Human Resources Management System by

standardizing new hire processing, exit interviews, employee orientation

and internal HR communications and successfully trained new manager on all

processes as I was promoted to Marketing department

. Payroll and Benefits processing

. Coordinated weekly staff luncheon meetings for 30+ associates

. Assisted in planning for annual tradeshow that generates over 50% of new

leads each year

. Supported Sales and Marketing team with internal tracking and reporting

procedures

EDUCATION

2002-2004 ? University of Central Florida ? Orlando, FL

. B.S. Psychology

. 3.9 Psychology GPA and 3.7 overall GPA

. Fall 2002: Chosen to intern under Dr. Jim Szalma in a US Army funded

study to learn the effects of stress on decision making skills

2001-2002 ? Florida Atlantic University ? Boca Raton, FL

. Inducted into National Collegiate Honors Society and Phi Eta Sigma

. Summer 2002: One of 4 students selected out of 140 applicants to run

experiments in memory and cognition for class credit under Dr. Alan

Kersten

SKILLS AND ACCOMPLISHMENTS

. Highly proficient in

o Microsoft Word, Excel, PowerPoint, Access

o Adobe Photoshop

o ACT! By Sage

o Intuit QuickBooks

. Secret level U.S. Department of Defense security clearance

. Clifton StrengthsFinders Top 5 Personal Strengths:

o Discipline, Restorative, Intellection, Belief, Consistency

. Active participant in NiceServe for 3 years

o Orlando Community service group that deploys 1,000 volunteers into

the greater Orlando area four times annually

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