Project Manager Quality Assurance

A distinguished Manager of Information Technology and Software Engineering

with expertise in diverse range of technologies within multiple industry

settings. Demonstrated success managing Networking, Software Design,

Quality Assurance, Product Development, and Internet Technology. Well-

organized, results oriented individual with proven ability to implement

standards, procedures, and processes which improve business functionality.

Solid management skills, capable of leading and motivating individuals to

maximize levels of productivity, while forming cohesive team environments.

Exceptional communicator, focused on building strong client relationships

QUALIFICATION HIGHLIGHTS

Information Technology Software Engineering Internet Technology

Departmental Management Networking Client/Server Technology

Project Management Data Warehousing Quality Assurance

Sales Support Product Development Relationship Building

PROFESSIONAL EXPERIENCE

Thomson Reuters, St. Louis, MO

Development Manager August, 2007 - Present

Manage the Americas Commodities and Energy Real Time Ticker support team both

domestically and internationally. Oversee Application Engineering, Business

Analysis, and Quality Assurance supporting this market sector. Supervise the

efforts of two development teams, one located in locally, the other in Beijing,

China. Responsible for coordinating product delivery using team members from

multiple business sectors and multiple countries. Responsible for building strong

relationships with Thomson Reuters business partners internationally.

Increased successful project delivery by 150% within one year.

Developed and implemented Method of Work for engaging and managing a team of 25

off-shore resources, located in Beijing, China

Built and maintained very successful relationships with the business sponsors

resulting in their investment of budget which enabled me to hire 14 resources in

Saint Louis and Beijing to help increase project delivery.

Determined off-shore resources talent requirements and directed the hiring of those

resources.

Developed and implemented organization structure between onshore and offshore

resources to maximize production.

Collaborated on and enforced contract obligations with North and South American

Futures, Commodities and Energy, exchanges.

Developed on-shore talented resources, resulting in a very successful application

development and support team consisting of business and technical analysts, and

engineers.

Maintain and manage to effort roadmap to ensure maximizing application development,

maintenance and implementation.

Directed application development, support and implementation to onshore and offshore

Technical Team Leads

Advanced Equities Financial Corp. (AEFC) March, 2007 - August 2007

, St. Louis, MO

Project Manager

Duties include estimating time, effort, and costs of software integration and

infrastructure projects. This includes coordinating efforts across multiple project

sites, working with vendors to get cost estimate for infrastructure hardware and web

portal use.

Successfully led the project to replace AEFC's legacy commissions system with Xtiva,

a portal application solution. This included integrating all the legacy system data

to feed into Xtiva.

Successfully led the Data Center upgrade. This project included working with the

vendors to have the entire home office re-cabled, purchase and installation of

routers, switches, servers, and VOIP capable phones.

Edward Jones, St. Louis, MO October 2002 - March 2007

Project Leader

Project Management responsibilities have included developing and managing processes

and procedures to include scope/impact presentations, change control, document

management, and risk assessment, reporting process, development benchmarks,

developing and tracking project budgets, project timelines, and production

implementation.

Successfully implemented IS Asset Management process and procedures globally, US, UK

and Canada which resulted in successfully able to track $100 Million dollars in IS

Assets. It also helped Edward Jones meet Sarbanes Oxley requirements.

Data Center Tracking Phase I, an ISAM internal project. The successful

implementation of this project brought all Sun, Compaq, and Hewlett Packard servers

installed in the Saint Louis Data Center within Asset and Service Center. This

project also implemented ISAM process and procedures to track these servers from

time of purchase to retirement.

QA Project Leader - Quality Assurance responsibilities have included managing up to

6 projects simultaneously, developing and managing QA processes and procedures to

include master test plans, traceability matrixes, and test scripts. This resulted in

a solid repository of unit, integration, regression, user acceptance, and disaster

recovery test scripts for the Edward Jones HR and Financial Reporting departments.

Estimated, planned and successfully led the test planning and execution effort of

the PeopleSoft Financials 8.0 upgrade

Trained systems team in QA processes and procedures and led the testing planning and

execution effort for the DB2 version 7 upgrade.

Successfully led the testing planning and execution effort the Limited Partner

Offering project

Successfully developed strategy to automate existing test scripts using Mercury

WinRunner and Pearl scripting which resulted in a 50% reduction in functional and

user acceptance testing time

Developed performance testing requirements and managed the performance testing

development in Mercury LoadRunner which aided in system capacity planning

Ajilon Consulting, St. Louis, MO

QA Project Manager Consultant November 2000 - April 2002

QA Project Manager responsibilities included evaluating QA process, procedures and

personnel at client sites. Duties also included setting up QA teams and training

client personnel in industry QA standards and procedures.

MONSANTO - QA Project Manager

Successfully implemented a data warehouse at an international biotech company which

combined seven different Oracle databases, thus making it easier to implement

database standards, eliminated data duplication, and freed up DBA resources,

resulting in a savings of half million dollars per year.

Directly managed 4 project managers and had matrix management responsibility for 15

other project team members.

AG EDWARDS - QA Project Manager

Successfully implemented QA processes and procedures which included testing

strategy, QA project plan, integration, system, and user acceptance test plans, and

test script templates for the 4th largest financial services firm in the United

States. This resulted in the successful implementation of the web based

client-trading tool which increased client visibility.

Audited other consulting companies to ensure QA Best Practices were being followed.

Computer Science Corporation (CSC), St.

Louis, MO August 1997 - November 2000

Staff Consultant

As a Staff Consultant responsibilities included Project Management, QA Manager,

Integration Manager, Business Analyst and Technical Analyst. Worked on client sites

in multiple states and also in Mexico. Responsibilities included estimating time

and effort, gathering requirements, delivering project artifacts, leading projects

and developing websites.

ADC - Sr. Business Analyst on the Order Expediting project for ADC, a major

international telecommunications corporation. Working onsite at their manufacturing

facilities located in Mexico for the duration of the ten-week engagement.

Identify opportunities for improvement in the sales and material production

processes by using the SAP Production Planning Module.

Successfully facilitated communication between Material Resource Planners, Line

Supervisors, and Management, resulting in the resolution of issues causing past due

sales orders.

Successfully implemented new processes which resulted in 75% improvements in filling

orders.

CSC - Project Manager for an internal CSC St. Louis Business Unit web page project

Successfully gathered requirements through workshops, created Use Case Model of the

web project, developed program and design specifications, created source code

library which resulted in an interactive web page for CSC Consulting Saint Louis

office.

BANKONE - QA Project Manager on the SAP (Industry Solution Banking) IS-B

implementation project. BankOne is the Fifth Largest Bank in the US. Successfully

implemented the SAP IS-B module which consolidated all the bank's customer and

internal reports to the SAP Financial module. Successfully completed the following

tasks as part of the project:

Directed the database administrators and system engineers to develop performance

measurement criteria for new system hardware and databases.

Submitted and tracked purchase orders for new HP servers.

Led team of test analysts to develop test plans on system performance

Wrote the Testing Strategy and Approach document using CSC Catalyst Methodology.

Developed and maintained the IS-B Testing Project Plan

Put Testing Processes in place, adhering to client and industry standards, to be

used not only for the IS-B module, but also for any future modules and upgrades for

the SAP systems.

FIRST CHICAGO BANK - Integration Manager on the SAP Management Reporting Conversion

project.

Managed team of 8 Business and QA Analysts to develop and execute test plans

Developed system stress-testing plan using CSC Catalyst methodology for all new

hardware and databases.

Lead team to conduct stress test of new HP UNIX boxes and Oracle 8 database tables

to ensure capacity requirements.

Developed the Integration Schedule and coordinated the job runs between Columbus, OH

and Chicago, IL.

Worked with the client's internal auditor to ensure all of the integration

requirements were being met.

BANKONE - Senior QA Analyst on the PeopleSoft Conversion Project for BankOne, the

Fifth Largest Bank in the US. This project increased the number of employees on the

PeopleSoft HR and Payroll system from 35,000 Chicago employees to over 100,000

nationwide employees.

Develop test cases for the conversion of legacy HR and Payroll data to PeopleSoft

7.0.

Planned and coordinated nationwide testing effort for the Human Resources conversion

between 4 different sites located in Chicago, IL, Wilmington, DE, Columbus, OH, and

Phoenix, AZ.

Planned and coordinated system stress testing to ensure the hardware in place could

handle the additional data for 65,000 more employees.

BOEING - Instructional Designer at CSC Defense Division's Training Center of

Excellence

Team Lead to develop the Apache Helicopter Radio Communications Computer Based

Training (CBT) course for the US Army.

Gathered CBT requirements by facilitating meeting the Army Helicopter Pilot and

Civilian Subject Matter Expert (SME).

Developed CBT storyboard, which is the specifications for the graphic designer and

developer on the project.

Presented the storyboard to the Army Helicopter Pilot and Civilian SME, receive

approval to go ahead with the CBT development.

My team completed the Apache Helicopter Radio Communications CBT one month ahead of

schedule.

Developed testing plan, criteria, and test scripts.

Year 2000 Technical Analyst - Conducted analysis of current systems for Year 2000

bug at Deutsche Bank, Brown Shoe, and DuPont Chemical. Responsibilities includes

taking technical inventory, identify applications which are at risk, developing

mitigation strategy and effort timeline to bring applications into Year 2000

compliance.

EDUCATION

MBA, Saint Louis University, Saint Louis MO - Major, International Business

BS, Phoenix University, Saint Louis, MO - Major, Business/eBusiness

AS, Calhoun Community College, Decatur, AL - Major, Computer Information

Systems

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