Manager Project

Charles K. Hatch

**** ********* ***** ** ? Madison, AL 35757

Home: 256-***-**** ? Cell: 256-***-**** ? E-mail:

********@*******.***

Professional Summary

Seasoned Product and Project Management Professional leveraging 20+ years

of high-tech experience ? Charismatic leader, adept at building and

managing high performance teams ? Results-driven project manager, leading

projects through to completion ? Innovative leader who thrives in high-

stress, high-expectation environments ? Product Line Manager, implementing

"best practices" ? Articulate communicator, building rapport at all levels

? Expert manager of simultaneous mission-critical projects

Core Competencies

Budget planning and cost control ? New product and program launch ? Product

pricing ? Business and system requirements documentation ? Proposal

development ? Process improvement ? Project leadership ? Change management

? Capacity planning ? Project scope, design and implementation ? Superior

time-management and organizational skills with strong attention to detail ?

Functional and organizational process ? Business intelligence ? Workflow

systems

Professional Experience

Arrow Electronics, Inc. (formerly Pioneer-Standard Electronics, Inc.)

A $16.7B distributor of electronic components and computer products to more

than 130,000 OEMs, contract manufacturers, and commercial customers

worldwide. The company also offers value-added services such as component

design, inventory management and contract manufacturing.

Product Manager - Feb/2003 - Dec/2008

Huntsville, AL

Reported directly to Marketing Manager. Lead Manager for a matrixed,

distributed product team, driving business results in collaboration with

engineering, marketing and support teams.

o Managed 4 indirect reports.

o Marquee clients included Intel, National Semiconductor, Altera, Analog

Devices, Micron, Kemet, Power One, Fairchild Semiconductor, and

Samsung.

o Served as internal/external product champion and evangelist.

o Created succinct and effective product requirements, reflecting

customer and market needs.

o Created market specifications and conducted continuous product

feedback evaluations.

o Provided pricing and delivery information to Sales and Marketing Reps

on all product lines.

o Established trusted relationships with key thought leaders in the

field.

o Implemented "best practices" metrics measuring effectiveness and

driving improvement, diminishing quote time from three days to less

than two days, improving gross margins by 5%, and improving "quote to

order" ratio by 10%.

SE Regional Programs Director, Pioneer - Sep/1999 - Feb/2003

North America/Mexico

Reported directly to VP, EMS Segment. Responsible for providing thought

leadership and promoting project/program management "best practices" region-

wide. Managed complex projects, resource allocation and all phases of

development life cycle including feasibility study, requirements, analysis,

design, programming, testing, tracking, quality metrics and implementation

planning.

o Marquee clients included Micron ($25MM), K-Byte ($15MM) and Integraph

($20MM).

o Created a complete warehousing inventory system for warehouse in

Guadalajara, Mexico.

o Responsible for master and flow charts; implemented consignment

inventory program with Intergraph, improving shipping prep time from

10 days to less than 1 week.

o Drove business intelligence efforts.

o Reconciled product/solution delivery to business and technology

sponsor and stakeholder plans.

o Designed and implemented consignment inventory program for Micron and

consignment Kan Ban system for K-Byte.

o Designed and implemented a program management toolset, including

milestone management, issue reporting and a program documentation

repository.

General Manager, Pioneer - Sep/1993 - Sep/1999

Huntsville, AL

Reported directly to Regional Vice President. Responsible for all aspects

of Branch operations including revenue, forecasting, budget, warehouse,

product management, inventory, engineering and facilities.

o $20MM P&L responsibility; managed 14 direct reports including Sales

Reps, Product Managers, Operations Managers and FAE.

o Grew branch revenues from $12MM to $20MM.

o Grew head count from 10 to 14.

Regional Operations Manager, Pioneer - Sep/1991 - Sep/1993

Atlanta, GA

Reported directly to Regional Manager .Responsible for day-to-day

operations of two branches.

o Marquee clients included Intel, National Semiconductor, Altera, Analog

Devices, Micron, Kemet, Power One, Fairchild Semiconductor, and

Samsung.

o Managed 8 direct reports and 31 indirect reports.

o Implemented operational "best practices" metrics, ranking #1 in

the Southeast Region.

o Improved CSAT scores from 81% to 96%.

PRIOR PIONEER POSITIONS HELD

Operations Manager Atlanta, GA

Sep/1989 - Sep/1991

Product Manager Atlanta, GA

Aug/1986 - Sep/1989

Inside Sales Atlanta,

GA Aug/1981 - Aug/1986

Warehouse Baltimore, MD

Jul/1978 - Aug/1981

Education

LIVINGSTON UNIVERSITY, Livingston, AL

Bachelor of Science, Business, Economics and Personnel Management

Professional Development, Notables

o International experience in Mexico

o Business travel tolerance up to 100%

o Six Sigma, Green Belt Certification

o Blue Key National Honor Fraternity

o Chapter Scholar Delta Chi

o Who's Who in American Colleges and Universities

o Member of Pioneer's ISO Certification Team

"Charlie is a talented and driven individual. He is committed to the

business and always meets deadlines. Charlie has a great work ethic and is

usually the first in and one of the last to leave. I would highly

recommend Charlie to any company looking for a talented and devoted person

to help drive their business to the next level." June 2009

~ Don Akery / Vice President / Arrow Electronics

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