Customer Service Sales

SHERRIE WALTZ

**** ******** **

KEY WEST, FL ****0

Phone: 772-***-****

abhwxz@r.postjobfree.com

Objective

My objective is to obtain a full time salaried position that will allow me to utilize my diverse

background in management, sales and customer service.

Ability Summary

• Strong customer relations and service background including conflict resolution

• Skilled with Quickbooks, Quickbooks Cash Register Plus, Excel, Adobe Dreamweaver,

Photoshop, Microsoft Windows operating systems, Microsoft Office suite and

Outlook e- mail applications.

• Ability to relate to employees and upper management alike, always with positive results.

• Expertise in cash handling, bookkeeping, payroll, taxes and accounting.

• Excellent skills in guiding, motivating, training and mentoring.

Employment History

02/09–11/10 MANAGER, Southernmost Tattoo, Inc. Key West, FL

Tattoo, piercing and merchandise sales, customer appointments, customer service,

employee scheduling, artist scheduling, bookkeeping, payroll, advertising, web site

building and maintenance, employee training, hiring and firing. Experienced in

Quickbooks, Quickbooks Cash Register Plus, Excel, Word, Photoshop, Adobe

Dreamweaver.

12/2006-12/2007 MORTGAGE CONSULTANT, Wachovia Mortgage Vero Beach, FL

Mortgage origination, customer service, mortgage servicing.

06/06–12/07 MORTGAGE LOAN OFFICER, World Savings Vero Beach, FL

Mortgage sales and origination, mortgage servicing, customer service. Cross trained in

branch management.

09/03-06/06 REAL ESTATE SALES AGENT, ERA/Waters Edge Sebastian, FL

Real Estate Sales, Customer Service

02/00-10/03 OWNER/MANAGER Kuntry Kritters, Inc. Sebastian, FL

Sales of pets and pet supplies. Advertising, bookkeeping, payroll, hiring, firing, scheduling,

inventory management. Retail management. Website building, website sales.

Education and Trainings

Completion Date Issuing Institution Qualification Course of Study

08/2000 San Joaquin Community 1 Year of College or a Business Managemen

College Technical or Vocational School

06/01/77 Raritan H.S. High School Diploma College Prep

Occupational Licenses and Certificates

Certification Title Issuing Organization Date

Notary Certificate National Notary Association 03/2004-03/2014

Real Estate Sales Associate DBPR 09/2003-Present

Honors & Activities

2004, 2005 and 2006 Real Estate One Million Dollar Plus Club

References upon Request

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