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Management Computer Science

Location:
El Paso, TX, 79907
Posted:
January 21, 2011

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Resume:

JUAN CUELLAR

*** ** *****

(***) 915-***-****

El Paso, TX 79907

JOB OBJECTIVE

To obtain a position within my college degree were I can apply my college

and work experience.

QUALITIES

. Punctual, good assistance and very reliable.

. Organized and candid.

. Excellent computer skills, accounting, records management.

. Work well under stress.

. Ability to follow directions properly.

. Inquisitive and fast learner.

. Excellent customer skills.

. Possess perseverance when performing duties.

. Read, write and speak Spanish.

. Good listener and ability to get along with others.

REVELANT SKILLS

* Communication skills, human relations and records management.

. Excellent hardware and software knowledge.

. Knowledge of Window NT, Windows XP, Windows 98, Windows 2000, Word,

Excel, Power point, Novell, Client Data System, WordPerfect 5.1 -

6.0, Lotus, RPG 2, COBOL AS/400, Visual Basic, process and edit

various business correspondence such as letters, spreadsheets and

graphs on Windows

. Type 45 wpm.

. Used Texas Instrument Electronic Display Calculator to solve various

math problems for Business Information Processing.

. Graduated from El Paso Community College on December, 2000 with an

Associate Degree in Computer Science/Computer Programmer.

. Graduated from Kaplan University on December 2004 with a Bachelor in

Computer Science in Management/Information Technology.

WORK EXPERIENCE

Southwest Convenience Stores

4001 Penbrook St, Suite 400

November 2007 to September 2010

Odessa, TX 79762

I.T. COMPUTER TECHNICIAN

Provide Help Desk support and PC technician support to 89 stores,

installing and repairing software and hardware to personal computers.

Knowledge of Active Directory and troubleshoot POS system in stores,

troubleshoot and fix scanners, printers, and registers at stores. Be on-

call 24 hours for seven days a week. Troubleshoot gasoline pumps outside

and inside. Diagnosing hardware and software problems, On-call when needed,

Training faculty and staff, Using IT Support Request system to document,

prioritize, and track requests. Installing/configuring new

computers/telephones, Repairing/upgrading PC and Mac hardware and

software troubleshooting printers/scanners maintaining inventory of

equipment and supplies (cables, adapters, etc.). Must work outside 8am to

5pm M-F schedule regularly for server upgrades. Building and installing

cables running wires in the ceilings much is walking to various offices

lifting and moving printers and computers Ability to systematically

troubleshoot complex problems.

TIME WARNER COMMUNICATIONS/CABLE COMPANY

7010 Airport Rd.

January 1995 - November 2007

El Paso, TX 79906

System Administrator

Responsible for email systems and authentication through Active Directory,

File & print services through Windows 2003 server, Remote user/office

access through Cisco VPN. Maintenance & security of wired & wireless

network. Supported the company website server oversight & related.

Maintained Trend Micro antivirus software, supported MS Server 2003

Terminal Services. Oversee corporate phones (wired & wireless) and

maintained Blackberry server. Install & maintain multiple VMware ESXI

servers. Performed email & file server backups, via Symantec Backup Exec.

Maintained & support 75 - 100 desktop & laptop employees.

FORT BLISS

500 Shannon Rd.

July 1989 - January 1995

El Paso, TX 79916

Office Clerk III

Responsible for records management for military files. Working with

various types of computers, printers and typewriters. Filing, faxing,

making copies and other clerical responsibilities. Answering telephone,

typing and mailing various business correspondences.

REFERENCES

Available upon request.



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