JUAN CUELLAR
El Paso, TX 79907
JOB OBJECTIVE
To obtain a position within my college degree were I can apply my college
and work experience.
QUALITIES
. Punctual, good assistance and very reliable.
. Organized and candid.
. Excellent computer skills, accounting, records management.
. Work well under stress.
. Ability to follow directions properly.
. Inquisitive and fast learner.
. Excellent customer skills.
. Possess perseverance when performing duties.
. Read, write and speak Spanish.
. Good listener and ability to get along with others.
REVELANT SKILLS
* Communication skills, human relations and records management.
. Excellent hardware and software knowledge.
. Knowledge of Window NT, Windows XP, Windows 98, Windows 2000, Word,
Excel, Power point, Novell, Client Data System, WordPerfect 5.1 -
6.0, Lotus, RPG 2, COBOL AS/400, Visual Basic, process and edit
various business correspondence such as letters, spreadsheets and
graphs on Windows
. Type 45 wpm.
. Used Texas Instrument Electronic Display Calculator to solve various
math problems for Business Information Processing.
. Graduated from El Paso Community College on December, 2000 with an
Associate Degree in Computer Science/Computer Programmer.
. Graduated from Kaplan University on December 2004 with a Bachelor in
Computer Science in Management/Information Technology.
WORK EXPERIENCE
Southwest Convenience Stores
4001 Penbrook St, Suite 400
November 2007 to September 2010
Odessa, TX 79762
I.T. COMPUTER TECHNICIAN
Provide Help Desk support and PC technician support to 89 stores,
installing and repairing software and hardware to personal computers.
Knowledge of Active Directory and troubleshoot POS system in stores,
troubleshoot and fix scanners, printers, and registers at stores. Be on-
call 24 hours for seven days a week. Troubleshoot gasoline pumps outside
and inside. Diagnosing hardware and software problems, On-call when needed,
Training faculty and staff, Using IT Support Request system to document,
prioritize, and track requests. Installing/configuring new
computers/telephones, Repairing/upgrading PC and Mac hardware and
software troubleshooting printers/scanners maintaining inventory of
equipment and supplies (cables, adapters, etc.). Must work outside 8am to
5pm M-F schedule regularly for server upgrades. Building and installing
cables running wires in the ceilings much is walking to various offices
lifting and moving printers and computers Ability to systematically
troubleshoot complex problems.
TIME WARNER COMMUNICATIONS/CABLE COMPANY
7010 Airport Rd.
January 1995 - November 2007
El Paso, TX 79906
System Administrator
Responsible for email systems and authentication through Active Directory,
File & print services through Windows 2003 server, Remote user/office
access through Cisco VPN. Maintenance & security of wired & wireless
network. Supported the company website server oversight & related.
Maintained Trend Micro antivirus software, supported MS Server 2003
Terminal Services. Oversee corporate phones (wired & wireless) and
maintained Blackberry server. Install & maintain multiple VMware ESXI
servers. Performed email & file server backups, via Symantec Backup Exec.
Maintained & support 75 - 100 desktop & laptop employees.
FORT BLISS
500 Shannon Rd.
July 1989 - January 1995
El Paso, TX 79916
Office Clerk III
Responsible for records management for military files. Working with
various types of computers, printers and typewriters. Filing, faxing,
making copies and other clerical responsibilities. Answering telephone,
typing and mailing various business correspondences.
REFERENCES
Available upon request.