HEIDI HALLBERG ZEIMENTZ
**** ******* ***** **** ( Verona, Wisconsin 53593 ( 608-***-**** (
*************@*****.***
PROFILE
Innovative and creative training leader/organizational catalyst emphasizing
"bottom-line" results and a strong commitment to human development.
Consistently recognized for accomplishments as a culture driver, team
player and learning organization developer. Seeking to establish a long-
term commitment to an organization valuing fresh approaches and a human
capital mindset.
EXPERIENCE
THE CENTER FOR TALENT SOLUTIONS, Denver, Colorado
2007-present
Talent Solutions Team Leader
Consult with Fortune 500 client companies and manage account projects
focused on engaging and retaining talent.
. Expertly facilitated in-person workshops, webcasts and e-Learning
resources for leaders and managers in healthcare, pharmaceuticals, high-
tech, government and consulting
. "Met or exceeded" workshop objectives for 98% of participants
. Consistently rated "Excellent" as a facilitator
. Implemented enterprise solutions with clients to ensure the successful
attainment of their talent goals
. Collaborated with a competitor on a large government consulting client
project; successfully fusing CTS intellectual property with their design
and process
. Designed and implemented a leader's guide and facilitated the train-the-
trainer process for "Engage and Retain" workshop
. Spearheaded a process for the creation and implementation of a customized
website providing action-oriented engagement and retention tools to
managers and leaders
. Assisted in the design of exit interview reports, showcasing data to
organizations on key factors causing employees to disengage and leave
. Managed conferences and speaking events with a business development
objective
Independent Training and Development Consultant, Verona, Wisconsin
2006- 2007
Designed, edited and produced learning materials, conducted exit interviews
and employee surveys, and facilitated focus groups and workshops. Clients
came from a broad array of industries, including high-tech, communications,
government and non-profit.
. Facilitated workshops in employee engagement and retention
. Designed leader's guide for a Strategic Management workshop
. Edited and enhanced comprehensive Human Resources handbook for dealers in
the farm products industry, encompassing processes in strategic planning,
hiring, developing employees, and evaluating performance
. Facilitated employee focus groups and exit interviews for a Fortune 100
communications company
ROCKY MOUNTAIN ACADEMY of EVERGREEN, Evergreen, Colorado
2003-2006
Member, Board of Directors (2005), Chair, Recruitment and Hiring Committee
(2004-2005), Classroom Coordinator and Volunteer (2003 - 2006)
In a volunteer capacity for this Core Knowledge Charter School, assisted in
making strategic decisions, advising on fundraising, parent and teacher
relationships, marketing of the school, facilities and staffing.
. Guided Director/Principal and counseled Board on issues of employee
relations, interpersonal communication and teambuilding
. Facilitated all phases of recruitment - screened resumes, interviewed
candidates, conducted reference checks, made hiring recommendations to
Director
. Conducted exit interviews and provided feedback to Director and Board
members
. Provided expertise on conducting a capital campaign, other fundraising
efforts and marketing of the school, as part of the Board
NEXTEL COMMUNICATIONS, INC., Denver, Colorado
1994-
2002
National Training and Development Project Manager (July, 2000 - March,
2002)
Responsible for the development, implementation and management of training
and development projects on a national basis, serving over 1,400 new hire
sales and sales support employees. Most significantly, these projects
included:
. Nextel Sales University (New Hire Sales Training Program)
. Products 105 participant workbook and leader's guide
. Business Fundamentals participant workbook and leader's guide
. Apprenticeship Exercises
. Shop the Competition
HEIDI HALLBERG ZEIMENTZ
page 2
7659 Heather Knoll Lane ( Verona, Wisconsin 53593 ( 608-***-**** (
*************@*****.***
NEXTEL COMMUNICATIONS, INC., Denver, Colorado
Regional Manager, Training & Development (November, 1996 - July, 2000)
. Designed, developed and delivered product, sales, organizational, quality
and management training programs to over 200 associates in all functional
areas
. Managed design and redesign projects for various functional developmental
roadmaps (ie. sales, sales support, fulfillment functions) and conducted
needs assessments
. Created annual and long-term training strategies for direct and indirect
salespeople and all associates
. Responsible for creative event planning for kick-off meetings, new
product introductions and corporate announcements, including live comedy
skits and pre-recorded video footage
. Facilitated team meetings to ensure goal orientation
. Conducted train-the-trainer sessions for Sales Managers and indirect
Account Managers on all new product introductions, sales techniques and
interpersonal skills
. Provided internal consultation on teambuilding, motivational seminars,
and quality initiatives
. Spearheaded and maintained sales and development resource library
. Developed and implemented an Education, Training and Development catalog,
calendars and regular communication of training schedules and objectives
Manager, Sales Training & Development (September, 1995 - November, 1996)
. Designed, developed and delivered product and sales training programs to
direct and indirect sales channels, telemarketing and marketing teams
. Devised and planned kick-off event involving entire regional office (all
functional areas), including teambuilding activities
. Facilitated self-managed team of sales support associates
. Individually coached sales and sales support associates
Senior Marketing Analyst, Distribution Channels (April, 1994 - September,
1995)
Responsible for marketing projects involving both direct and indirect
distribution channels, including new hire sales recruiting and training,
sales compensation studies, indirect sales new hire training and analysis
of new markets.
ROBERTS, RYAN & BENTLEY, Towson, Maryland
1993-1994
Senior Research and Recruitment Consultant
. Managed functions of market research, candidate generation,
interviews/evaluations, and client-candidate relations for actuarial,
legal and claims executive search and human resources consulting
assignments
. Developed and implemented research plan using target organization
identification and networking
. Composed market research reports, candidate analyses and client
recommendation packages
MARLAR INTERNATIONAL, Baltimore, Maryland
1991-1993
Recruiter and Acting Director of Research
. Coordinated and performed executive search assignments in high
technology, specialty chemicals, and telecommunications industries
. Managed research staff
. Counseled candidates on offer negotiations, relocation issues, and post-
acceptance transition
MOTOROLA COMMUNICATIONS AND ELECTRONICS, INC., Schaumburg, Illinois
1989-1991
Account Representative
. Developed new and maintained existing sales accounts within Motorola's
Communications Sector
. Consistently produced at or above quota
EDUCATION
MBA, Organizational Behavior, 1993
UNIVERSITY OF MARYLAND, College Park, Maryland
BS, Marketing/Human Resource Management, 1988
UNIVERSITY OF WISCONSIN, La Crosse, Wisconsin
Delta Sigma Pi Professional Business Fraternity