Customer Service Sales

Kristina R. Puckett

***** ** ***** ******

State of Florida Certified EMT-B

Miami, Fl 33196

(786) 877-

2123

Kristina.puckett00@

yahoo.com

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Education:

Miami-Dade College, Miami, Florida

01/2010 - Present

State of Florida EMT-P Certification

Miami-Dade College, Miami, Florida

9/2008 - 9/2009

State of Florida EMT-B Certification

Florida International University, Miami, Florida

5/2007 - 9/2008

Course work towards Associates Degree in Health Sciences

Miami Sunset Senior High, Miami, Florida

9/2003 - 5/2007

High School Diploma

Varsity Soccer - 4 years; Team Captain- Junior and Senior year.

Professional Experience:

AMERICAN AMBULANCE, Miami, Florida

5/2010 - Present

Emt/ Driver

. Respond to emergency calls to provide efficient and immediate care

to the critically ill and injured and transport the patient to

appropriate facility. Provide high level of care for patients

utilizing state of the art equipment while providing comfort and

support for the patient and family. Monitor patients during

transport and be responsible for making decisions regarding patient

care.

ASIAMI MASSAGE, Doral, Florida

4/2009 - 10/2009

Receptionist

. Attend to customers and deal with inquiries on the phone and face

to face. Supply information regarding services provided for

customers. Handle all customer related situations. Maintain and

properly schedule appointments. Supervise employees' to ensure

customers are satisfied with the service that was provided.

MACYS, Miami, Florida

4/2008 - 4/2009

Sale Associate Specialist Intern Manager

. Provide outstanding customer service as per Company standards,

generating sales, merchandising, and safeguarding company assets.

Specialized in the INC brand and was responsible for sales,

marketing, appearance, and employees. Responsible for the

development and performance of all sales activities in assigned

floor. Staffed and directed a sales team and provided leadership

towards the achievement of maximum profitability. Established plans

and strategies to expand the customer base in the marketing area

and contributed to the development of training and educational

programs for clients and Account Executives.

Certifications:

. State of Florida, Certified EMT-B

. PALS

. ACLS

. ACS

. ASLS

. EVOC

. American Heart Association Health Care Provider CPR

Attributes:

. On the job experience

. Bilingual: English and Spanish.

. Teamwork-Orientated.

. Proven able to handle and perform under high-stress conditions.

. Physically able to perform required duties.

. Able to take commands & follow directions.

. Capable of work under little or no supervision.

Contact this candidate