JAMES L. HOMER

Spokane, WA

E-MAIL - abhwu9@r.postjobfree.com

*Dedicated sales, marketing and retail manager with 25+ years of

successful experience in the Spokane area.

*Consistent top achiever with strong customer satisfaction ratings and

operational performance history.

Areas of Expertise:

*Professional Wholesale and Retail Business Manager

*Retail Merchandising Expert

*Experienced Sales and Marketing Manager

*Extensive Customer Satisfaction Experience

*Experienced Front-End, Retail and Sales Supervision and Training.

Work Experience:

2009 - 2011 - COMMERCIAL SALES AND RETAIL OPERATION MANAGER

AutoZone Corporation, Eastern Washington and Idaho

Worked on the opening team for commercial operations in several AutoZone

locations in the area. Part of district management team that oversees

operations, HR, marketing and special events. Consistent leader in

commercial sales in a 100+ store region. Average monthly sales 11% to 28%

higher than current regional peers. Organize and manage regional trade

shows, customer appreciation events and retail sales training for

commercial specialists and managers.

2006 - 2008- REGIONAL SALES MANAGER (WA/ID),

Cars.com, Spokane, WA

Opened and managed Spokane regional sales office for Chicago based

Cars.com. Built Cars.com into the strongest online automotive advertising

presence in the Northwest while regularly exceeding sales, growth and

retention standards. Served on national advertising committee and as an

executive management trainer in Chicago. Managed field sales

representatives in a 7 state region.

1989 - 2006 - LOCATION, OPERATIONS AND MARKETING MANAGER,

Thrifty Car Rental and Dollar Rent A Car, Spokane, WA

Worked in multiple management capacities building Thrifty/Dollar's Spokane

fleet from 75 cars to over 1,200. Managed opening and operations at each

new office. Managed all marketing, sales and operations for automotive

accounts. Created and implemented successful programs to control

inventory, personnel costs and to increase sales yields. Built and managed

a thriving corporate and retail customer service satisfaction program.

Responsible for HR coordination.

1985 - 1989 GENERAL MANAGER

Import Auto Supply, Coeur d'Alene, ID

Created marketing plan, acquired real estate and inventory and opened

business in 1985 as General Manager. Implemented successful plans for

business growth that included inventory control, marketing, advertising,

personnel training, cash control, wholesale account management and

maximization of return on investment. Managed opening of 3

retail/commercial stores.

1981 - 1985 ASSISTANT MANAGER AND ADVERTISNG MANAGER

Totem Home Centers, Spokane, WA

Hired as Department Manager of electrical, plumbing and lawn and garden

departments. Promoted to Assistant Store Manager 1982. Responsible for

managing personnel, warehouse operations, scheduling, inventory control

and promotional planning and execution. Added Advertising Manager duties

in 1982. Responsible for planning, building and tracking all print, radio

and TV advertising.

Education:

NEW MEXICO STATE UNIVERSITY

3 years - Business Administration/Life Sciences

Professional Profile:

*Highly organized and dedicated, with a positive attitude and continuous

history of sales and management success.

*Self-starter able to handle multiple assignments under high pressure.

*Work well in a team environment to consistently meet goals and deadlines.

*Customer service expert committed to exceeding the service expectations of

my customers.

*Excellent written, oral and interpersonal communication skills.

*Thrive on working in a busy, challenging environment.

*Expert in system examination, application and maximization.

Contact this candidate