Customer Service Analyst
Resume:
Matthew J. Sartori
Mercer, PA *6137
Email: *******.*******@*****.***
PROFESSIONAL To obtain an RPG (IBM i) senior programmer/analyst
OBJECTIVE position.
EMPLOYMENT
AS/400 Programmer/Analyst, HM Insurance Group - A
Highmark Company, Pittsburgh, Pennsylvania (since April
2010). Create user interfaces and data interfaces for
retirement benefits platform systems.
AS/400 Programmer/Analyst, Carole Hochman Design Group,
Williamsport, Pennsylvania (November 2009 - April 2010).
Enhance EDI processes and interfaces into and from ERP
system. Resolve various compliance issues between
Carole Hochman Design Group and its retail trading
partners.
AS/400 Programmer/Analyst, HM Insurance Group - A
Highmark Company, Pittsburgh, Pennsylvania (April 2009 -
November 2009). Enhance A/R (accounts receivable) COBRA
module to comply with 2009 ARRA Act ("stimulus bill")
according to project team's design plan.
AS/400 Programmer/Analyst, Mutual Benefit Group,
Huntingdon, Pennsylvania (October 2008 - March 2009).
Responsible for maintenance, enhancements, testing,
documentation and installation of custom software
applications for company user groups (accounts
receivable/accounting, claims direct reporting,
commercial insurance lines and marketing).
Senior Developer, Willowbrook Scholastic Services
Technologies, Inc. (May 2004 - September 2008). Conduct
all third-party iSeries400 consulting services (Infinium
ERP). NOTE: since August 2006, 70% or more of
development activity was RPG related customizing per
customer request the manufacturing control (MC),
inventory control (IC), order processing (OP), purchase
management (PM), and base system (CA). This includes
coding, testing, and implementation into the "live"
Infinium ERP system from a remote office via VPN.
Also, responsible for programming (HTML, XHTML, DHTML, JavaScript,
PHP, MySQL, and PostgreSQL) dynamic database driven
websites as well as simple static page design and
changes. Plan, develop, and test all website databases
and implement to production.
Responsible for all corporate
accounting, billing, paperwork (IRS) filings and
notifications and any tasks necessary to run a small
business.
CLIENTS:
INSL-X Products, Coronado Paints Division (Edgewater,
Florida) - Integrate and implement backorder facility
into their existing order processing process.
Sto Corporation (Atlanta, Georgia) - Code and install necessary
enhancements into existing systems including the
automatic processing and PO creation for Toll orders
entered into the existing website portal for defined
manufacturers.
Southern Clay Products (Gonzales, Texas) - Assist in all system
programming changes to handle hand-held streamlined
manufacturing, receiving, inventory control, order
processing and shipping based upon a "unique ID" for
each item manufactured and placed into inventory by
Quality Control personnel.
Senior AS/400 Programmer/Analyst,
Internet Commerce Corporation; Intercoastal Data
Corporation (IDC) Division,
Carrollton, Georgia (January 2001 - May 2004). Responsible for
maintaining current RPG (II, 400, ILE & SQL/400), DDS,
and CL source for IDC's EDI and local software
applications. Plan, develop and test new modules or sub
modules for integration into existing software
application systems including month-end billing
procedures and invoicing interfaces. Direct and train
operations staff regarding all user iSeries400
interfacing concerns. Coordinate and oversee all JD
Edwards FTP interface applications with NY office. (IDC
was bought by NY based Internet Commerce Corporation
(ICC) in August 2000).
Senior AS/400 Developer, Vadum Inc, Carrollton, Georgia
(May 2000-November 2000). Responsible for customizing an Insurance
Policy Management System on an IBM iSeries400 computer.
This included writing programs to produce policy
declarations, notices and automate parameter table
setup.
AS/400 Programmer/Analyst, Intercoastal Data Corporation (IDC),
Carrollton, Georgia (October 1996 - May 2000).
Responsible for maintaining current RPG (II, 400, ILE &
SQL/400), DDS, and CL source for IDC's EDI and local
software applications. Plan, develop and test new
modules or sub modules for integration into existing
software application systems including month-end billing
procedures and invoicing interfaces. Direct and train
operations staff regarding all user iSeries400
interfacing concerns. Technical liaison to Jacobson
Stores; coordinating all issues between IDC, its staff,
and Jacobson Stores EDI personnel. (IDC was a
competitor of Premenous and Gentran. IDC's main
iSeries400 focus was on its turnkey data processing
service bureau activity, Jacobson Stores EDI activity,
software sales and maintenance, and EDI document
mappings necessary for in-house and software customers).
Customer Service/PC Technical Support, Intercoastal
Data Corporation, Carrollton, Georgia (January 1996 -
September 1996). Provide Level I assistance to software customers
requesting help with IDC's EDI personal computer
applications.
COMPUTER Languages: RPG IV ILE (10 years), RPG III (9 years), AS/400
CL (13 years), DDS (13 years), SQL (9 years),
RPG II (7 years), S/36 OCL (7 years)
EXPERIENCE Operating Systems: AS/400 - iSeries400 - system i - i5,
S/36
Databases: DB2/400 (13 years), SQL Server, MySQL (3 years),
PostgreSQL
Internet Skills: HTML - DHTML -
XHTML (4 years), JavaScript (3 years), PHP (3 years),
Dreamweaver (3 years), Fireworks (1 year), XML
Software Packages: Microsoft
Office (Project, Excel, Word, Outlook and PowerPoint),
InDesign (1 year), i5OS Lotus Notes, Hawkeye
EDUCATION B.S. West Georgia College, Carrollton, Georgia (June 1992)
Major: MATHEMATICS AND COMPUTER SCIENCE
(Major GPA - 3.91/4.0)
COMMON member; conference attendee Fall 1996 (Atlanta)
ILE RPG/RPG IV seminar participant September 1998
RPG World conference attendee Fall 2003 (Anaheim)
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