Administrative Assistant Manager
Resume:
Anna Tiscareno
831-***-**** Home ****.*********@*****.***
To Whom It May Concern:
I am applying for the “Accounting/Office Manager” position currently available at your firm. In the interest of obtaining
a position with your organization, I have enclosed my resume for your review and consideration.
In addition to numerous years of office management experience in a contracting environment, I also have human
resources, project administrator, administrative assistant, safety and training coordinator experience. My strong points
include organization, management, effective verbal, written skills, and excellent communication skills and self motivated
team player. My proficiency in management combined with my experience and capabilities enable me to be an asset to
your company.
I welcome an opportunity to meet with your organization for an interview. Thank you in advance for reviewing my
resume.
Sincerely,
Anna Tiscareno
ENCLOSURE
Anna Tiscareno
831-***-**** Home ****.*********@*****.***
SUMMARY OF QUALIFICATIONS
Proactive, results driven and business focused individual with 5+ years experience in office management, human resources, and
supporting executive level professionals within fast paced environments.
Dedicated and technically skilled business professional with a versatile administrative support skill set developed
through experience as an office manager, human resources, and administrative assistant. Excel in resolving employer
challenges with innovative solutions, systems, and process improvements proven to increase efficiency and customer
satisfaction. Ability to lead and motivate employees.
Offering versatile office management skills and advanced computer skills, proficiency in Microsoft Office and Mac
Programs (Word, Excel, PowerPoint, Outlook, etc.) Strong work ethic, planner and problem solver who readily adapts
to change, works independently, positive, proactive attitude, “can do” personality, flexible to work overtime,
commitment to excellence and exceeds expectations. Strong desire to learn and take on added responsibility. Able to
juggle multiple priorities and meet tight deadlines without compromising quality.
PROFESSIONAL TRAINING AND KEY SKILLS
Human Resources certifications mastering:
Family Medical Leave Act in CA (FMLA) • California Family Rights Act
•
(CFRA) • Sexual Harassment
Pregnancy Disability Leave (PDL) • Paid Family Leave (PFL)
•
Safety Certifications mastering:
Cardiopulmonary Resuscitation (CPR) • First Aid
•
Office Management and Delegation • Promoting Process Improvement
•
• Records Management
Expense Reduction and Inventory Control • Meeting and Event Planning
•
• Tracking Budget Expenses
EXPERIENCE
Taisei Construction Corporation, Santa Clara, CA 2005 to 2010
Office Manager, 2005 to 2010
Culminating in responsibility for planning, organization, and controlling the clerical aspect of general office, includes the
preparation, communication, coordination, storage of data to support production, manage information and document flow. Master
a broad range of other day to day office related task and functions; as well as assisted the Sr. VP’s and associated attorneys, as
needed. Supervised a team of four administrative professionals.
Leadership and Coordination: Achievements and Results:
Meet with facility management, vendors, and IT Consultant
•
• Saved thousands of dollars and improved
to negotiate existing contract agreements of office lease response rates of direct contracts.
and office equipment.
Spreadsheet and database creation of office furniture,
•
• Annual Tax benefit savings of 25%.
office equipment and vehicles to maintain fixed asset records.
Notarized client billing of active projects and proposals.
•
• Resulting in cost savings of 80%.
Delegated work to receptionist and admin on a daily basis.
•
• Successful meeting office and project deadlines.
Created and enforced phone coverage calendar.
• •
Successful administrative participation.
Plan and managed company events and luncheons. •
•
Successful employee participation.
Organized staff meetings and prepare/dist. meeting minutes.
Oversees inventory and purchasing of office operations.
•
• Decreased office expenditures 20% by
Supervises office activities to achieve maximum expense implementing needed controls on stock,
control and productivity. Develop procedures and policies supplies and standardizing ordering
for office activities, such as filing, records maintenance, procedures.
typing, word processing, faxing and mail distribution.
• Conducted new hire and exit orientations. Maintained Orientations/Trainings were informative to new
•
office staff by recruiting, selecting, and training. hires and departing employees.
• Maintained office staff job results by coaching, counseling, Effective employee participation.
•
and disciplining employees; planning monitoring, and
appraising job results.
Created and maintained filing system to ensure copies
•
• Developed an effective filing system to track
of outgoing invoices and correspondences are filed status of all correspondences, invoices, and
appropriately; hard copy files and electronic files. contract agreements, etc.
Anna Tiscareno
831-***-**** Home ****.*********@*****.***
Taisei Construction Corporation, Santa Clara, CA (continue) 2005 to 2010
Office Manager, 2005 to 2010
Leadership and Coordination: Achievements and Results:
Served as an executive assistant to executive team. •
•
Created automated daily stats reports that
Create daily stats reports, expense reports/personal reduced inaccuracies and provided management
reimbursements, draft letter and email correspondences. with an important decision making tool.
Processed general accounting functions which included
•
• Saved employer over $25K in additional labor
creating spreadsheets to track all expenses of general cost over 5 years by performing post production
office and credit card disbursements. Process new work before submitting my final results. Created
member company applications and assisted Controller and maintained an effective reconciliation system.
with quarterly reports.
Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of confidential
•
records.
Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making
•
necessary adjustments.
Maintained professional and technical knowledge by attending education workshops; office management; notary public.
•
XL Construction Corporation 2002 to 2005
Human Resources, 2003 to 2005
Leadership and Coordination: Achievements and Results:
Responsible for selection, negotiation and successful
•
• Slashed benefits administration costs 30% by
transitioning of new benefits plan. negotiating pricing and fees, while ensuring
Reviewed health benefits for open enrollment to ensure
•
the continuation and enhancements of
proper enrollment of each employee. services.
Enforced and updated company policies and procedures.
•
• Successfully handled resolutions of
Managed all areas of corporate compliance and employee employer liability and eliminating legal
relation issues. Coached and counseled managers to costs.
effectively deal with conflict resolution, employee concerns
and performance issues.
Created and maintained current and previous employee
•
• Eliminated compliance fees associated with
records in accordance with Federal and State regulations. Federal and State inspections.
Conducted initial screening interviews and assessment with
•
• Corporate compliance with Federal and State
candidates for admin support. Conducted new hire and exit regulations.
orientations.
Safety and Training Coordinator, 2002 to 2003
Coordinated and participated in the creation of a
•
• OSHA recorded no safety violations
safe working environmental program based on or accidents in 2003 to 2005.
Occupational Safety and Health Administration
(OSHA) standards.
Developed and maintained spreadsheets of workshops,
•
• Helped increase employee participation of in
trainings, staff meetings and informed all employees, house workshops, trainings and staff meetings.
via email correspondences.
Run public bids which consist of final completion
•
• XL was awarded and contracted 80% of
of proposal with addendums, base bid and subcontractor public works.
trade monetary amount to ensure proposal is delivered
in a timely manner.
Maintained and updated project safety reports of active
•
• Ensured employees are in compliance
projects, vendor contact list of safety department and OK to with company driving policy.
drive list.
Interfaced and scheduled miscellaneous training sessions
•
• Each training session was informative to all
with in house and outside presenters. employees of changes to construction laws.
Anna Tiscareno
831-***-**** Home ****.*********@*****.***
Rudolph & Sletten, Inc. 2000 to 2002
Field Coordinator, 2000 to 2002
Coordination: Achievements and Results:
Developed and maintained matrix for sub. payment apps.,
•
• Meet project deadlines of sales and service
agreements and certificate of insurance to ensure all subs are objectives, handle special orders and inventory
in compliant with policy and procedures of General Cont. tracking.
Participated in completion of executed subcontract
•
• Developed a solid knowledge of company
agreements and closeouts of projects. policies and procedures.
Interact extensively with project vendors, answering
•
questions • Saved thousands of dollars and improved
and recommending products that meet GC needs. response rates.
Completed extensive training in administrative support and
•
• Specialized training in multiple areas
coordination of administrative project offices. including development of spreadsheets.
Participated in creating a standard filing system. •
•
Developed an effective filing system.
Notarized client billing of active projects.
• •
Resulting in cost savings of 60%.
ADPMarshall, Inc. 1990 to 2000
Office Manager, 1992 to 2000
Repeatedly promoted during 10 years of employment with ADPMarshall. Culminating in responsibility for coordinating all office
functions; as well as assist Executive team, as needed. Master a broad range of other day to day office related task and functions.
Supervised a team of six administrative professionals.
Leadership: Achievements and Results:
• Oversees all office operations. • 35% savings of office expenses.
• Managed a staff of six administrative professionals. • Effective and efficient flow of work.
• Conducted biweekly meetings for administrative • Active projects were supported
support. effectively.
Notarized client billing of active projects. •
•
Resulting in cost savings of 50%
Served as executive assistant to management team. •
•
Quickly became a trusted assistant to the
company president and executive staff and earned a
reputation for maintaining a positive attitude and
producing high quality work.
Created and maintained teambuilding for 30+
• •
Developed and implemented bonus incentive
employees. programs which increased performance, efficiency, and
successful completion of project and goals.
Project Coordinator/Administrative Assistant, 1990 to 1992
Coordination: Achievements and Results:
Supported general office and field office of existing •
•
Office and field offices were supported
projects. effectively.
Handled a busy phone system. Directed calls
• •
in a professional manner.
Functioned as primary liaison to customers,
• •
Helped drive a 40% increase in customer subcontractors,
vendors and ensured a consistently satisfaction (as measured by a customer survey positive
experience. in 1992.)
Assisted multiple departments; safety, preconstruction
•
• Commended for excellent participation in
and estimating. multiple departments to ensure deadlines
were met.
EDUCATION
Notary Public California, Santa Clara County (4
th term)
Active Commission
Fresno State University, Fresno, CA
Completed 2 years of college in business management and general requirements
Contact this candidate