Patrick R O'Connor, MBA
*** ******* ******, ****** *****, SC 29579
843-***-**** ? ******@*******.***
Regional Bank Management
Analytical, multifaceted professional with over 11 years of combined in-
depth experience in banking and business development. Well-suited leader
with solid expertise in the technical element of banking systems and
operations. Reputable for the core development of sustainable business and
the acceleration of business growth. Results driven with solid experience
in development and marketing strategies. Proactive specialist with
expertise in staff mentoring and development
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Areas of Expertise:
Sales Process Control Team Leadership
Associate Development Risk Management Proactive
Solutions
Business Development Client Relations Project
Implementation
Direct Marketing Strategic Planning Operations
Management
Staff Resource Development Mentoring Finance
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PROFESSIONAL EXPERIENCE
First Federal of Charleston, Wilmington, NC
Senior Financial Center Manager 2009-
present
Financial Center Manager 2004-
2009
Assistant Financial Center Manager
2003-2004
Direct and administer a full range of banking services to ensure First
Federal an adequate yield on invested capital. Oversee full range of
banking services to all clients and prospects. Coordinate the daily
management of the financial service center operations and assess future
operation requirements. Supervise and coordinate all financial service
center personnel by exercising management authority concerning staffing and
performance.
. I serve as a senior development manager for multiple Wilmington branches.
. Direct and function as a mentor for 7 branches in the Myrtle Beach Area.
. Instruct and counsel all area new hires in the day-to-day operations of a
financial institution.
. Instituted WOW customer service to new associates.
. Assisted in the development and implementation of Sales Boot Camp.
. Actively pursued the 3 Priorities of Banking on a daily basis.
. Act as a strategic business partner by advising clients regarding
integrated financing solutions and deposit strategies to meet their
needs.
. Generate 140% of year to date goal for Retail Checking.
. Increase year to date Lending Goal to 125%.
. Orchestrate and implement overall operations of New Branch Openings,
active in the design and marketing of new locations. Successfully opened
3 locations in 2008. Successfully opened 4 branches in 2009. Opened the
country's first Green certified In-Store branch in Wilmington NC.
. Maintain industry knowledge staying current on changes in banking and
security regulations.
Career Note: Awarded "Degree of Excellence" for First Federal in 2007 and
was nominated and won Branch Manager of the Year.
Continued...
Patrick R O'Connor Page 2 ******@*******.***
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ADT Security Services, Myrtle Beach, SC
Commercial/ Residential Sales 1998-
2003
Responsible for developing new and expanding existing sales arenas.
Coordinated sales efforts to sell products within assigned territory,
maintaining and exceeding sales quotas.
. Identified prospects utilizing creative lead generating techniques.
. Presented sales presentation and proposal to prospects.
. Followed up with prospects and prepared final contracts for approval.
. Processed work orders and completed all sales paperwork.
. Contacted clients for post Installation follow-up.
. Generated referrals.
Career Note: Accredited with maintaining 100% of sales quota consistently
for the 4+ years working for ADT in various roles.
New Era Cap Factory, Myrtle Beach, SC
Sales Manager 1997-1998
Highly creative sales manager with a strong understanding of current
marketing trends. Results driven with experience in retail sales and
marketing strategies. Customer oriented with proven track record of high
volume sales. Evaluated and defined the long term potential of the
specific business market area.
. Performed and operated the daily sales functions of the retail store.
. Developed and maintained a high performance sales culture within the
Sales Representative Team.
. Spearheaded the design and manufacturing of new styles of caps for New
Era at the retail location.
. Identified customer demand and market opportunity leading to increased
sales.
. Facilitated the setup and store design.
. Mentored and trained sales staff ensures the appropriateness of employee
development for each sales representative.
Expanded leads and retained potential clients with consistency.
Career Note: Successfully secured partial ownership within the
organization
Education and Credentials
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Bachelors Degree, Economics, Cortland State University, Cortland, NY
Masters in Business Administration, Webster University, Myrtle Beach, SC
President of Dream Catchers Therapeutic Riding Center, Conway, SC 2008-2009
Accomplished Member of the Myrtle Beach Chamber of Commerce.
Accomplished Member of the Education Committee for First Federal.
Accomplished Member of Conway Chamber of Commerce.