Administrative Assistant Customer Service

Ruth Trimble

***** ****** ******* ( Dana Point, CA 92629

Phone 949-***-**** ( Email abhwp6@r.postjobfree.com

ENERGETIC AND RESOURCEFUL ADMINISTRATIVE ASSISTANT/GENERAL

Innovative and dynamic administrative assistant professional with

qualifications supporting customer service in a broad range of activities

within diverse populations. Exceptional organizational skills coupled with

a strong dedication to service. Eager to contribute talents to a

progressive organization to achieve short and long term goals. Solution-

oriented with excellent analytical and complex problem-solving abilities.

Excellent communication skills to easily interface with individuals,

colleagues and superiors. Accustomed to working in a fast-paces

environment. Quickly master and enjoy learning new methods and techniques.

SUMMARY OF QUALIFICATIONS__________________________________________

(Well experienced within the field of administrative assistant and customer

service with over 20 years in various industries.

(Strong computer literacy with hardware, databases, and various software

applications.

(Highly motivated, result-oriented, team play and excellent interpersonal

skills.

(Demonstrated ability to work well independently and in a supportive team

environment.

(Exceptional customer service skills with ability to answer client calls in

a professional manner.

WORK EXPERNIENCE___________________________________________________

Spencer Recovery Centers ( Laguna Beach, CA March 2005-

September 2010

Insurance Verifier

( Direct responsibility for efficiently verifying insurance for

clients.

( Responsible for calculating assessments of insurance policy co-

pays.

( Assured that the utilizations review department was informed on

all new clients.

( Kept a current list of all provider and service contracts and

knowledge of rates.

( Responsible for monthly sales, marketing and insurance reports to

Program Director.

( Knowledge and understanding of emergency procedure, First Aid,

CPR, fire drills.

( Assisted with any other duties as need.

Laguna Beach Inn ( Laguna Beach, CA October 2004-January

2005

Reservation Agent/General Office

( Responsible for taking reservations by phone and walk-ins.

( Check guests in and out of facility.

( Concierge for guests.

( Final inspection of all rooms before guests check in.

Harbor View Executive Suites ( Dana Point, CA July 2004 -

October 2004

Receptionist/Administrative Assistant (Part time on call)

( Responsible for answering phones for 25 executive suites.

( Typing, faxing, copying, filing, directing mail to proper

suites.

( Showed available suites for least.

AMMCOR ( San Clemente, CA February 2004-

June 2004

Administrative Assistant

( Assisted Property Managers typing work orders, customer service,

filing, faxing, copying

( Responsible for special projects for CEO.

Harbor View Executive Suites ( Dana Point, CA July

2003 - February 2004

Receptionist/Administrative Assistant (Part time on call)

( Responsible for answering phones for 25 executive suites.

( Typing, faxing, copying, filling, directing mail to proper

suites.

WORK

EXPERIENCE:(continued)______________________________________________

__

Douglas Stafford North America ( Mission Viejo, CA November

2001- June 2003

Data Entry/Clerical

( Responsible for data entry and editing for service survey

reports from field representatives.

( General office duties and errands.

JBS & Associates ( Laguna Beach, CA August

2000 - January 2001

Administrative Assistant/Event Planner

( Responsible in coordinating event planning for

conference/conventions.

( Contacted hotels to arrange conference/conventions dates and room

reservations.

( Worked with catering companies for luncheons, banquets.

( Proofed and edited all brouchers for final print for

conferences/conventions.

( Responsible for updating all publications and sending requested

info to clients.

( Assisted with all other overflow projects.

Embarcadero Marina ( Dana Point, CA April 1998-

August 2000

Customer Service/General Office

( Liaison to boat owners

( Responsible for rental contracts and leasing boat slips.

( Accounts Payable and Rece3ivable

( Responsible for inventory and ordering of all supplies.

Little Scientists( ( Dana Point, CA

January 1998-August 2000

Administrative Assistant/Sales/Marketing Representative

( Responsible for scheduling classes at facilities, attendance,

registrations.

( Served as liaison between organizations and clients.

( Inventory control.

( Invoicing, accounts receivable and payable.

( Event planning and trade shows bookings as well as participation.

EDUCATION___________________________________________________________

__

Bachelor of Arts in Theater Arts

KS State University ( Pittsburg, KS

General Business

Draughon's Business University ( Springfield, MO

ADDITIONAL

INFORMATION________________________________________________

Computer Skills:

( Microsoft Office (Word/Excel, Outlook, Internet), Conducting

Internet Searches, reports and Client

Databases, and Data Entry.

References upon request

Ruth Trimble 949-***-****

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