ERIN C. KILGORE

Email: abhwoc@r.postjobfree.com

Extensive Office Management Experience. Proficiency with Quick-Books, Accounts Payable/Receivable, Microsoft

XP, Word Perfect, Excel, Outlook, Internet Explorer, 10-key, Data Entry, Type 52WPM, Multi-line phones,

Multitasking. Intermediate experience with copier, printer, scanner, and fax machines. Familiarity with HIPAA

regulations, ability to maintain confidentiality.

OFFICE MANAGEMENT * DATA ENTRY * ADMINISTRATIVE SUPPORT * BILLING * BOOK KEEPING

SUMMARY OF QUALIFICATIONS

• 15 years of Data Entry experience, at Valley Trucking and Hospice of East Texas, to include creating a DME data

entry system using Excel spreadsheets to track medical equipment for more efficiency.

• 11 years Office Management, Accounts Payable and Receivable experience at Valley Trucking and Sterling Grace

Jewelry.

• 11years Billing experience, creating and tracking customer accounts at Valley Trucking and Sterling Grace

Jewelry.

• 11 years full charge book keeping at Valley Trucking and Sterling Grace Jewelry.

• Created an Administrative Assistant handbook providing a list of all duties and references and created handbook

of instructions on how to clean equipment along with safety guidelines, and ordering of all equipment for Hospice

of East Texas.

• Wrote policy and procedure manual for department at both Valley Trucking & Sterling Grace.

• Established new credit criteria for new accounts and increased receivables process to a faster system at Valley

Trucking.

• 4 years Administrative Support at Hospice of East Texas, maintained strict HIPAA guidelines to protect patient

privacy.

PROFESSIONAL EXPERIENCE

ADMINISTRATIVE ASSISTANT * DME MANAGEMENT SPECIALIST IT MANAGEMENT

ADMINISTRATIVE ASSISTANT 09/2006-10/2010

HOSPICE OF EAST TEXAS Tyler, TX

Hospice of East Texas specializes in medical, emotional and spiritual care for persons with life expectancies of six months

or less.

Administrative Assistant Duties:

• Distribute all incoming mail.

• Control main switchboard and distribute all incoming calls to various departments/extensions.

• Translate doctor’s letters from voice recording to letter and mail accordingly.

• Follow patient confidentiality guidelines and HIPAA laws.

• Process incoming donations and distribute thank you cards assist in putting together board packets.

• Support Administration and Vice President of the company with any and all other tasks requested.

DME Management Specialist Duties:

• Data entry for all medical equipment, Created a DME entry system for tracking all incoming and outgoing

medical equipment.

• Dispatch drivers to patient locations for delivery of medical equipment.

• Process incoming calls from nurses and staff for patient DME needs.

• Researched MSDS guidelines for clean room, created instruction handbook on cleaning of equipment to include

safety guidelines, and ordering of all equipment.

IT Management Administrative Assistant Duties:

• Distribute all incoming mail, perform data entry for RN visits, physician signatures and other patient information,

copy patient chart information and distribute to proper departments.

• Answer multi-phone system and listen to high volume voicemail managing tasks from voicemail messages.

• Manage patient doctor information on Excel spreadsheet, Manage change of patient status information.

ERIN C. KILGORE

Email: abhwoc@r.postjobfree.com

ACCOUNT MANAGER / BILLING SPECIALIST 11/1995-06/2005

VALLEY TRUCKING COMPANY Enumclaw, WA

Valley Trucking Company is a trucking company located in Enumclaw, WA that transports various non-perishable and

perishable items, mainly seafood products from the Seattle area to many southern states.

• Manage all office supply expense accounts.

• Record general ledger entries.

• Establish customer credit lines and set up credit accounts with venders.

• Full charge processing accounts payable and accounts receivable.

• Full charge of billing department and over saw claims department.

OFFICE MANAGER 10/2005-06/2006

STERLING GRACE JEWELRY INC. Tyler, TX

Sterling Grace Jewelry Inc., is a jewelry company located in Tyler, TX that specializes in Christian jewelry designs.

• Balance monthly bank statements.

• Process monthly business and tax reports.

• Full charge of billing.

• Establish new clients and sales representatives.

• Full charge of accounts payable and receivables.

EDUCATION AND TRAINING

UNIVERSITY OF PHOENIX, AXIA COLLEGE 10/2009- 10/2010

ONLINE UNIVERSITY Phoenix, AZ

Program of studies: Criminal Justice

3.61 GPA I maintained an A-B average in each of my classes and completed 36 Credits towards Associates Degree in

Criminal Justice

COURSES COMPLETED

• Skills for Learning in an Info Age; Contemporary Business Communication; Critical Thinking; Effective Essay

Writing; Foundations of the Criminal Justice System; Research Writing; Environmental Science; Cultural

Diversity; Religions of the World; Fundamentals of Policing; Nutrition; and Introduction to Criminal Court

System.

I am transferring from University of Phoenix to South Puget Sound Community College starting winter quarter January

2011.

Contact this candidate