Customer Service Representative
Resume:
Jessica K. McCullough
*** ******* *** . ********, **
92374
abhwkk@r.postjobfree.com
Willing to learn and grow; passionate about achieving a challenging
position which allows my experience and skills to help innovate and aid in
the continual growth of your company.
Education:
. Houghton Lake High School, Houghton Lake, MI
College Prep Classes
Graduate: June 2008
Qualifications:
. Excellent computer skills-knowledgeable with applications such
as Microsoft Office (Word, Excel, Power Point, Outlook) as well
as Mail Order placing software and internet applications
. Communication and analytical skills acquired over 6 years of
customer service experience
. Training in management and teamwork skills as a Staff
Coordinator
. Ability to organize, prioritize and work under a high work load
. Outstanding accuracy and attention to details
. Dependable, loyal and make sure everything I do in the
workplace is handled with full integrity.
Work History:
Fox Ford Mazda
October '09 to October
'10
Grand Rapids, MI.
Office Cashier/BDC
Along with preparing invoices and receiving payments for
customers' repair orders, I also performed clerical duties; such
as typing, sorting mail, answering multiple phone lines,
preparing bank deposits, filing, organizing service records etc.
I also completed follow up calls to previous customers through
the business development center (BDC).
Brands on Sale Inc.
October 08' to July
'09
Redlands, CA
Customer Service Representative
While answering multiple phones lines and placing customer
orders I handled multi-task procedures using Mail Order
Management software in an effective and timely manner.
Dairy Queen
April '04 to
September '08
Houghton Lake, MI.
Staff Coordinator
Through teamwork, hard work and precise inventory control I
handled all day to day operations with integrity and excellent
customer service. I took charge of all scheduling for the
restaurant and maintained all payroll procedures.
Contact this candidate