Customer Service Sales

EDUCATION: FLORIDA A & M UNIVERSITY (School of Business & Industry),

Tallahassee, Florida

Bachelor of Science: Accounting

Graduation: August 1994, cum laude

SKILL: JD Edwards, Oracle, Lawson, SAP, QuickBooks, AS400, Archtics,

TicketMaster, Island Pacific, Kronos, Concentrics,

Paymentnet, Paperwise, Excel, Word, Access, Hyperion,

Ceridian, PowerPoint, and strong organizational and system

abilities, and customer service experience. Currently,

sitting for the CPA exam.

EMPLOYMENT HISTORY:

11/08-11/10 GEORGIA WORLD CONGRESS CENTER AUTHORITY, Atlanta,

Georgia

A state authority that governs the Georgia World Congress

Center, Georgia Dome, and Centennial Olympic Park

Senior Accounts Receivable Specialist

. Prepared and presented event financial settlements to

clients at the Georgia Dome (such as the Atlanta Football

Classic, SEC games, Monster Jam, Supercross, U2 concert,

etc.)

. Invoiced and collected payments from clients renting club

seats and suites at the Georgia Dome, as well prepared

payment plans

. Reviewed rental contracts, addendums, and certificate of

insurance for accuracy, completeness, and adherence to

guidelines and state laws

. Created invoices, consulted with clients regarding

outstanding balances, and processed collections on behalf

of the GWCC pertaining to space rental, meeting rooms, and

other expenses for various conventions.

. Created invoices, consulted with clients regarding

balances, and processed payments for park events (such as

weddings, family reunions, etc.) at the Centennial Olympic

Park

. Interacted with other departments (such as Sales, Event

Services, Engineering, Event Coordinators, etc.) to compute

and close all revenues and expenses regarding

events/conventions, in preparation for settlement with

clients

. Reviewed receipt and sales journals entered by Accounts

Receivable Specialists and instruct staff accordingly

. Assisted Accounts Receivable Supervisor with managing

Accounts Receivable staff

. Performed various journal entries and account

reconciliations.

02/07-05/08 STONE MOUNTAIN PARK (operated by HERSCHEND FAMILY

ENTERTAINMENT), Stone Mountain, Georgia

State Park with themed attractions and annual festivals &

events

Senior Accountant

. Supervised Accounts Payable, Cash Control, and Payroll

personnel

. Conducted P&L and other financial reviews

. Coordinated merchandise year-end inventory and worked

with Corporate and external auditors

. Assisted Maintenance Department with reconciling capital

projects

. Submitted annual unclaimed property to the state

. Assisted Corporate in maintaining fixed assets on park

. Traveled to Branson, MO and Pigeon Forge, TN in

preparation for the system conversion

. Assisted other departments during holidays and festivals

by interacting with guests

. Performed various journal entries, account

reconciliations, and year-end schedules.

07/00-02/07 LIVE NATION (formerly CLEAR CHANNEL ENTERTAINMENT), Ft

Lauderdale, Florida (FORTUNE 500)

Promoter of musical concerts and comedy shows worldwide

Controller

. Supervised the accounting and internal auditing for the

Florida entity, and ensured that accounting procedures and

guidelines were followed

. Prepared budget, monthly projections, and weekly

variance analyses for upper management

. Executed month-end close for 2 companies

. Prepared financial statements for all events; held at

over 30 venues

. Submitted monthly tax liabilities to the state and

maintain occupational licenses

. Supervised local accounting department personnel

. Managed Accounts Payables, Accounts Receivable, Payroll,

and oversaw the ATM machine

. Traveled to Alabama and West Palm Beach to train newly

hired controllers.

. Traveled to Houston to assist with an audit

. Performed various journal entries and bank

reconciliations

08/99-07/00 SPHERION INC. (formerly INTERIM SERVICES, INC.), Fort

Lauderdale, Florida (FORTUNE 500)

A temporary and full-time placement company, for various

professions, with over 875 offices worldwide.

Staff Accountant (Incentive Compensation Accounting)

. Regulated the commissions' payroll processes for 32

branches (which included the full cycle from calculating

commissions to interacting with varies business units to

meet the needs of the Branch Directors and their

recruiters, within strict deadlines.)

. Took initiative in documenting procedures and exceptions to

the current commission plan, and worked with a Senior

Manager to develop a new plan.

. Directed 3 temporary employees

11/98-08/99 NEFF RENTAL, INC., Miami, Florida

Construction Equipment Rental & Sales, with 94 locations in 18

states and South America

Operations Analyst

. Advertising & promotional duties, in which I met with

representatives to establish national accounts

. Examined conversion files for upload

. Traveled to Beaumont, TX to assist with the system

conversion and training on current processes

. Created and controlled security access for users of the

AS400 system

. Oversaw real estate leases for all domestic locations,

which included payments and interaction with landlords

. Executed registrations of business licenses, such as

authority to do business, sales tax, etc. for acquisitions

. Regulated physical inventory

. Diagnosed and advised a variety of operational issues, for

internal & external customers

FMC CORPORATION, Philadelphia, Pennsylvania

(FORTUNE 500)

Leading producer of chemicals & machinery for industry and

agriculture, with sales of 4.378 billion in 1998

02/97-07/98 Staff Accountant (Chemical Products Group)

. Consolidated the monthly financial statements of four

chemical divisions & site headquarters

. Prepared financial analyses and reports for upper

management

. Divisions liaison to corporate headquarters and other

company businesses

. Formulated daily A/R, weekly A/P, and monthly payroll

interdivisional transactions and adjusting entries

. Grasped a strong knowledge of the new system, SAP R/3 and

assisted others with the system conversion

. Assisted auditors during their examination of the financial

statements

. Performed bank reconciliations on various wire transfer

accounts

. Developed & generated budgets and forecasts

09/94-02/97 Associate Accountant (Hydrogen Peroxide Division)

. Consolidated the monthly financial statements of four

domestic plants and three foreign entities

. Traveled to Mexico & Canada to train the foreign entities

on the financial reporting system

. Devised reports for division management and analyzed cost

centers

. Assisted with the conversion process, which included

evaluating conversion tables and reviewed report writing

. Executed transfers of intercompany activities, and

conducted business as the plant liaison

. Traveled to an internal distribution center in New Jersey,

to assist with the physical inventory count

. Prepared accounting support for division forecast and

budget presentations

. Performed monthly reconciliations, journal entries, and

year-end schedules and analyses

(Part-time job while working at FMC Corporation, for tax experience.)

02/98-07/-98 INTERNAL REVENUE SERVICE, Philadelphia, Pennsylvania

Customer Service Representative

. Responded to inquiries and advised taxpayers of enforcement

actions

. Managed sensitive case problems and resolved tax processing

problems

. Adjusted accounts, issued manual refunds, and performed

multiple credit transfers

(Related job experience while working towards obtaining my Accounting

degree.)

05/94-07/94 BANCBOSTON MORTGAGE CORPORATION, Jacksonville,

Florida

Accounting Intern

. Performed monthly bank reconciliations and booked journal

entries

. Reviewed adjustment worksheet, and assisted accountants on

various projects

05/93-03/94 DEPARTMENT OF REVENUE, Tallahassee, Florida

OPS Examiner

. Examined individual, corporations, and fiduciary tax

returns

. Consolidated mail and performed review and math audits

08/92-12/92 ARCO OIL & GAS COMPANY, Dallas, Texas

Accounting Intern

. Assisted accountants in monthly close, booked journal

entries, and prepared invoices and wire transfers

.

Contact this candidate