Customer Service Representative

TRACY JACQUEZ

HM 661-***-****

CELL 661-***-****

OBJECTIVE

A challenging position as an Office Manager/Administrative Assistant at a

growth-oriented firm, which will allow me to both further utilize my skills

and acquire new abilities.

QUALIFICATIONS

. MS Word, MS Excel, MS Publisher, Power Point, Some Quickbooks

. Various Email Programs

. Typing 60 WPM

. 10 key by touch

. Data Entry 99%

. 8103 Keystrokes

. Customer Service

. AP/AR

. Balance Safe

. Cash Deposits

. Cash/Change Counting Machines

. Multiple POS Systems

. Credit Card Batching /Reconciliation

. Financial & Budget Reporting

. Multi Line Phones

. Office Machines

CERTIFICATIONS

. ServSafe

PROFESSIONAL EXPERIENCE

KERN MEDICAL CENTER-CONTRACT EMPLOYEE FOR ARAMARK Bakersfield, Ca

CLERK/OFFICE MANAGER 2-01/6-09

Supervised the operation of the Food Services Business Office including

Accounts Payable/Receivable, maintained and recorded all transactions for

PCard accounts, Financial and Budget reports, Month end closing and

creation of client bills. Prepared Board letters as well as client memos.

Employee Payroll, staff schedules for 45 plus employees, hiring paperwork

including I-9's, ordering and inventory of all office supplies. Received,

issued, stored and deposited funds used and received in day to day Food

Service Operations. Performed a variety of routine clerical duties.

Maintained department files. Read and applied county policies where

necessary. Complied with all OSHA regulations and other local, state, and

federal government regulations.

KERN MEDICAL CENTER-SPHERION Bakersfield, Ca

CLERK 12-99/2-01

Supervised the operation of the Food Services Business Office including

Accounts Payable/Receivable. Inventory and ordering of all office supplies.

Received, issued, stored and deposited funds used and revived in day to

day Food Service Operations. Performed a variety of routine clerical

duties. Maintained department files. Read and applied county policies

where necessary. Complied with all OSHA regulations and other local,

state, and federal government regulations.

KERN FAMILY HEALTH CARE-PRIDESTAFF

Bakersfield, Ca

MIS CLERK 10-99/12-00

Proofed all incoming HCO enrollment forms. Assigned Doctors to

patients, checked all paper work against state records to

Ensure all correct information, verified Medi-Cal eligibility using

the states automated phone system.

REMEDY INTELLIGENT STAFFING Bakersfield,

Ca

1-98/10-99

UNITED STATES COLD STORAGE

CUSTOMER SERVICE REPRESENTATIVE

Client Servicing, Data Entry, Heavy Phones, Confirmed incoming

product, checked and confirmed all loading diagrams to ensure correct

product code and quantity.

IN-HOUSE

CUSTOMER SERVICE SUPERVISOR

Employee recruitment, filled job orders, client servicing, Payroll,

Data Entry, Office Supply inventory and ordering, and various

administrative duties.

UNISOURCE MAINTANENCE SUPPLIES

CUSTOMER SERVICE REPRESENTATIVE

Heavy Phones, Front Desk Customer Service, Data Entry, Computer Paging

System, Will-Call for customer pick-up of chemicals.

INSECT LORE

CUSTOMER SERVICE REPRESENTATIVE

Heavy Phones, Data Entry, Customer Service, Placed customer phone

catalog orders for insects.

EDUCATION

Employers Training Resource Bakersfield,

Ca

Clerical Training

Bakersfield College Bakersfield,

Ca

General Education

East Bakersfield High School Bakersfield,

Ca

General Education/Diploma

REFERENCES

Available Upon Request

Contact this candidate