Loydi S. Coronado

***** ************ **. ****** ******, CA 92553

Tel: 323-***-****: abhwht@r.postjobfree.com

OBJECTIVE

To obtain a challenging position as an administrative assistant at a growth-oriented firm, which will allow

me to both utilize my skills and acquire new abilities to its fullest potential.

EXPERIENCE

Telephone Order Representative

February 2009 to December 2009

Starcrest Products of California - Perris, CA

• Present an elevated level of customer service and client relations based on outstanding

communication and interpersonal skills.

• Handled sales calls and follow ups around the U.S

• Responded to inbound service calls in a fast-paced, high-volume call center.

• Superior verbal communication has helped to multitask

• Conveyed in a reassuring manner step by step instructions to resolve issues

Payroll Officer and Receptionist

September 2007 to February 2009

Atlantic Bookkeeping Co. - Lynwood, CA

• Knowledge of administrative, clerical procedures, managing files and records

• Answered telephone, screening and forwarding calls, providing information, taking messages and

scheduling appointments

• Greet customers entering establishment, determine nature and purpose of visit, and escort them to

specific destinations.

• Provided day-to-day financial support by managing large sums of money along with full cycle of

account receivables

• Analyzed and maintained all weekly invoicing

• Resolved customer complaints along with all service needed

• Adhered to government monetary regulations for our customer

• Maintained the standard cost system monitor and made improvements to the work order system

Payroll- Managed more than 80 companies’ payroll and quarterly reports. Verify attendance, hours

worked, and pay adjustments, and post information onto designated records on time.Worked with 1099

Etc and CFS Program. Familiar with 941, D-6, D-88, 940 and D-7 Reports which arranged every 3

months and annual. Prepared all W-2’s and W-3 for companies at the end of the year. Made calls to the

IRS and State EDD to resolve any problems on the tax forms of our clients.

Customer Service

September 2005 to February 2007

Santa Monica College Financial Aid Office - Santa Monica, CA

• Informed and assisted students with the admissions requirements.

• Supported office agents, data entry, filled numerous records of students

• Greeted all students

EDUCATION

Santa Monica Community College (2yrs in 2005-2007)

Reseda High School Diploma (Class of 2005)

PERSONAL INFORMATION

• Excellent interpersonal skills, phone manner, and office etiquette

• Familiar with Microsoft Word, and Excel.

• Fluent in both English and Spanish.

• Honest, responsible, able to meet deadlines, and work well while being supervised and

unsupervised.

• Willing to do extra work in order to gain valuable experience and for the best interest of the

company.

• Extremely productive in a high volume, high stress, environment

• Typing: 50 WPM

REFERENCES

Starcrest of California Atlantic Bookkeeping Co.

Marty Glass (Supervisor) Roy McGarrell (CPA)

19465 Brennan Ave. 11599 Atlantic Ave.

Perris, Ca 92599 Lynwood, CA 90262

310-***-****

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