Crystal Cervantes
Oakland, Ca ****1
Cell 510-***-****
OBJECTIVE
To obtain more knowledge of the day-to-day work by working through a long
term job.
EDUCATION
*Completed four years of high school at the Bay Area School of Enterprise.
Graduation: Class of 2009
Grades: Above average A's and B+
*College of Alameda-2nd year
Subject Studying: General Education/Nursing
Employment
Powderface Caf -Waiter/Cashier-April to Sep 2009
Salary: 8.50
Adress: 3411 E 12th St
Ste 134 Oakland, Ca 94601
*Took orders and served food
*Gave prompt attention and service to customers
*Made environment clean and comfortable
*Promoted various dishes
Spirit Halloween -Sales Associate/Cashier-Sep to Nov 2009
Salary: 9.00
Adress: 1511 Park Street
Alameda, Ca 94601
*Sales and service focused selling was priority
*Acknowledged all guest regardless of the task at hand (Greeting,
smile, eye contact)
*Demonstrate knowledge of store products and used knowledge to build
sales
*Practiced suggestive selling offering every guest related items in
order to build multiple sales
*Assisted in merchandising the store
*Followed all company policies and procedures
Tillies Dinner-Waiter/Cashier Jan to July 2010
Salary: 8.50
Adress: 1432 Webster St
Alameda, Ca 94501
*Greeted customers
*Always aware of the menu and dish of the day
*Great at reading customers body language
*Paid attention to customers' needs
Spirit Halloween-Sales Associate/Cashier-Sep to Nov 2010
Salary: 9.00
Adress: 1555 40th Street
Emeryville, Ca 94608
*Assisted in keeping proper inventory levels
*Helped with "Go-Backs"
*Assisted in display of merchandise
*Developed and maintained positive relationship with customers
*Assist in floor moves, merchandising, display maintainence, and house
keeping
Technology
*Microsoft Word (Basic computer skills)
Languages
*Bilingual in Spanish (Written and Spoken)
Employment
*Adapting to change
*Working with a team
*Tactful, courteous and able to communicate well with people
*Fast observer and learner
*Very punctual
*Friendly and positive attitude
REFERENCES
*Brendan Nguyen (Spirit Store Manager) 415-***-****
Years Acquainted: 6-7 months
**Lillian Quinata (Tilles Cook) 510-***-****
Years Acquainted: 2yrs
*Nicolas Martinez (Powderface Caf Manager) 510-***-****
Years Acquainted: 5months