Hesham M. Wasfi

*** **** ******, ********, ** *1220.

Mobile +1-201-***-****

www.linkedin.com/in/hwasfi

Email: abhw6n@r.postjobfree.com

Skype: hesham_wasfi

Key Qualifications:

Extensive skills in IT project management with twenty + years of

professional experience as a Systems Engineer. Expert in, deploying,

administering and supporting Microsoft components including Windows servers

/ desktop, Exchange, SQL, Firewalls, share point portal server. Expert in

Active Directory, DNS, DHCP, WINS, TCP/IP and LAN/WAN. Expert in

implementing and supporting client/server applications. Have fair

Knowledge of Cisco, UNIX systems VMware, Hyper-V and Oracle Database

systems. Deep knowledge of implementing finance-based and industrial

modules on BPCS for IBM AS/400; and machine system architectures and

communications for IBM AS400, data transfer, emulation between AS/400 &

PCs. Expert in maintaining and troubleshooting servers and PC Hardware.

Experience:

Riva Precision Manufacturing - (New York - USA) January 2014 -

December 2014

A leading industry jewelry manufacturer

Position: IT Support.

. Responsible for computing systems in the factory.

. Design and implementation of new Manufacturing and industrial database

system using MS Access front end and MS SQL backend, for the factory

management to facilitate and report the production efficiency and the

labor output.

. Provide Tier 1 &2 helpdesk and technical support for 30 Users in addition

to provide training on the system for 200 labors.

Reform of the TVET System Program

June 2005 - July 2013

A project Co-funded by the European Union (EU) and the Government of Egypt

Position: MIS Manager.

. Responsible for the management and operation of all areas of computing

systems in the project.

. Design and implementation of new infrastructure and IT services for the

project management unit (PMU) and twelve Enterprise TVET Partnerships

(ETPs).

. Analyzing and defining the project system requirements (Hardware,

operating systems, software, applications and resources).

. Designing, implementation and troubleshooting the project and ETPs

network wiring and topology.

. Evaluating, testing and installation LAN hardware and software

. Provide Tier 2 &3 helpdesk and technical support and training to over 300

Users.

Nathan Associates Inc.

July 2004 - June 2005

Assistance for Trade Reform

A joint project of the Ministry of Foreign Trade and Industry & USAID

Position: Information Technology Specialist.

. Responsible for the stable management and operation of all areas of

computing technology.

. Planning, Designing, implementing and building new IT systems and whole

solutions for the Ministry of Foreign Trade and Industry including LAN,

WAN, E-mail system, and IT policy.

. Support and troubleshooting the systems and provide Tier 3 helpdesk to

600 Users.

. Preparing and all procurement stages in terms of equipment and services

to support ATR's IT activities, including the identification of potential

suppliers, preparing RFPs, RFQs, evaluating bids, making recommendations

to the management, and preparing all documents necessary to obtain USAID

approvals.

Institute of International Education (IIE)

January 2000 - July 2004

Development Training II A USAID Project

Position: Network Administrator.

. Responsible for the management and operation of all areas of computing

technology, intranet and Internet operations for the project including

servers, desktop workstations, and data lines.

. Managing data transfer logic from STARS to TraiNet (USAID's official

training database), which is critical as regards helping trainees receive

US visa clearances via the Visa Compliance System.

. Provide Tier 1&2 helpdesk and technical support for 50 Users

GEMMA Ceramic & Porcelain Tiles. June

1997 - January 2000

A leading Manufacturing firm.

Position: System Administrator and Developer Specialist.

. On the IBM AS/400, responsible for implementing finance and industrial

modules on BPCS Ver. 5.1 and technically supporting end users - mainly in:

Inventory, Order processing, Purchasing, Sales, Billing, Tax, Accounts

receivable, Accounts payable, Bill of material, and Capacity planning.

. Installing new Hardware (terminals, printers, controllers, modems...

etc.) in remote & local sites, and setting up communication lines (leased,

dial backup lines).

. Migration from the AS/400 series 200 to the RISC processor Series 600e,

including data testing, application, objects and user accounts.

. Provide Tier 1&2 technical support and Training for 400 Users

Aptec International INC.

May 1993 - June 1997

A multinational Information Technology Company.

Position: Product Manager. (Cairo - Riyadh)

. Managing all Aptec products in terms of product pricing as well as

watching market and competitive prices.

. Ordering and controlling product stock.

. Training sales team in existing and new products.

Education and Training:

Bachelor of Science (B. Sc.) Faculty of Commerce & Management, Zagazig

University June 1993

Professional Skills in Business Management.

Operational Unit for Development Assistance, Cairo University, Egypt, April

1999

Studying Business Information Technology at Middlesex University (MDX)

Jointly with the Regional Information Technology Institute (RITI,). May

2005

Participatory Planning, monitoring & evaluation - Managing and learning for

impact.

Held at CDI, Wageningen, The Netherland.

Centre for Development Innovation, Wageningen University The Netherland.

April, 2011

Microsoft Certified Professional (MCP).

Microsoft Certified Systems Engineer (MCSE).

CompTIA A+ Certified.

Languages: Fluency in English, and Arabic.

Work Authorization: Permitted to work and live in USA with no restrictions.

References: Promptly will furnish upon request.

Contact this candidate