Human Resources Resource

Rheudena Middleton Dotson

**** **** ****** ***** ? Richmond, VA 23237

Home: 804-***-**** ? Cell: 804-***-****

E-mail: ********@*****.***

EXECUTIVE SUMMARY

Human Resource Professional with extensive experience in a full spectrum of

human resource functions. Major strengths in employee relations,

recruitment and selection, compensation, and policy development. Proven

experience collaborating with senior management to conduct Human Resources

strategic planning in order to support and further agency goals. Proactive

change agent who spends time in employee environment encouraging learning

and promoting the increased productivity that results in value-added

customer service.

Professional Profile

Self-employed, Richmond, VA 1/2010 - Present

Freelance Web Developer / Business Consultant

o Redesigned and maintain new website for Overcoming Faith International

Ministries.

o Perform web site updates; write, design, and edit web page content.

o Write policies and procedures for businesses.

o Develop, plan, market, and execute events for businesses.

o Responsible for all aspects of event management, including site

selection/contract negotiation, proposal planning, registration, and on-

site management.

Virginia Center for Behavioral Rehabilitation, Burkeville, Va 12/2003

- 12/2009

Director, Human Resources & Training

o Planned and directed a comprehensive human resource program for a new

State agency of 400 employees (e.g. recruitment and selection,

compensation management, health benefits, transactions, training, and

employee relations).

o Set vision and strategy for the human resources department.

o Created more than 20 human resource policies and procedures (e.g.

compensation structure, performance management, and employee training and

evaluation structures) and more than 50 job descriptions for newly

established positions.

o Identified staff vacancies and recruit, interview and select applicants.

o Planned and conducted new employee orientation and annual training on all

human resource related topics.

o Developed a training program for managers and supervisors on Standards of

Conduct, equal employment opportunity, workplace violence, sexual

harassment, and performance management to heighten awareness and reduce

exposure to potential litigation.

o Advised managers on organizational policy matters such as equal

employment opportunity, workplace violence, and sexual harassment, and

recommend needed changes.

o Provided appropriate recommendations for resolution of complex issues

based on accurate interpretation of policies. Ensured compliance with

applicable regulatory programs (e.g. EEO, FLSA, Joint Commission, etc.)

as evidenced by surveys and audit results.

o Provided oversight of all aspects of staff performance; performance

evaluation, progressive discipline, mediation of staff disputes and

grievance procedures in accordance with state and federal laws.

o Monitored all disciplinary actions, alcohol and drug program, criminal

background investigations, employee grievances, and other confidential

actions, to ensure consistency and fairness of application.

o Conducted administrative reviews and investigations, e.g. criminal

background checks, sexual harassment, workplace violence/harassment, etc.

o Reduced turnover by 16% through implementation of 30-day new hire

review/feedback, upward feedback, enhanced training program, and exit

interview.

Southside Virginia Training Center, Petersburg, VA 7/2000

- 12/2003

Employee Relations Analyst

o Performed a variety of administrative, technical, and professional

guidance/assistance to managers and employees on disciplinary actions,

policy interpretation, recruitment and selection, and other employee

relations issues.

o Prepared, maintained, and monitored all disciplinary actions, alcohol and

drug program, criminal background investigations, employee grievances,

and other confidential actions, to ensure consistency and fairness of

application.

o Reviewed and assessed criminal background investigations and provided

upper management with recommendations.

o Conducted administrative reviews and investigations related to employee

relation issues, e.g. sexual harassment, workplace harassment/violence,

employee grievance hearings, criminal background checks, etc.

o Worked with Assistant Attorney Generals on all grievance hearings and EEO

cases.

o Trained managers on Standards of Conduct and State's grievance procedure.

o Prepared reports of all standard of conducts issued, grievances

filed/status, turnover percentages, vacancy percentages, and accident

reports to Central Office.

o Communicated the intent and application of agency policy on Alcohol &

Drug to all employees during new hire orientation or inquiries.

o Assisted in developing internal policies and procedures.

o Assisted new facility (Virginia Center for Behavioral Rehabilitation) in

recruiting security and administrative staff for the sexual violent

predator unit.

o Served as Employee Relations Assistant for 3 years (7/2000 - 11/2003)

performing the same duties.

Southside Virginia Training Center, Petersburg, VA 9/1999

- 7/2000

Office Services Specialist/Interim Human Resource Analyst

o Served as the agency receptionist. Operated telephone switchboard to

answer, screen and forward calls, providing information, taking messages

and scheduling appointments.

o Greeted persons entering establishment, determined nature and purpose of

visit, and directed or escorted them to specific destinations.

o Processed, verified, and maintained documentation relating to personnel

activities such as staffing, recruitment, training, grievances,

performance evaluations, and classifications.

o Request information from law enforcement officials, previous employers,

and other references to determine applicants' employment suitability.

o Served as Interim Recruiter for 4 months (3/2000 - 7/2000) recruiting for

direct care positions. Screened and assisted department

heads/supervisors in screening applications and identifying interview

pool members within 7 workdays after the job closing date. Extended

verbal and written offers to recommended candidates within 30 workdays

after the closing date.

Education

Virginia State University, Petersburg, VA

Bachelor of Science (Cum Laude), Business Management/Human Resources

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