Software Quality Assurance

PERSONAL Randy Eldridge

**** ** **** *******

RESUME: cell 404-***-****

Cape Coral, FL 33904 abhw09@r.postjobfree.com

Capabilities:

Experience in designing and implementing complete systems, performing system interfaces, data mapping,

data warehousing, and complete software development. Activities included project management, business

analysis, new software development and modifications, writing source code, system documentation, post

system evaluation, quality assurance, user training and help desk support.

Industries include Reservation, Manufacturing, Aviation, Healthcare, Distribution, Logistics, Demand Flow,

Warehouse Management, Financial, and Property Management.

Systems: IBM AS/400, iSeries, IBM 370, RS/6000, Windows networks.

Languages: COBOL, CL, SQL/400, DDS/400, RPG3/4, RPGLE, RPG Freeform, DB2/400, Query/400,

SDLC, ODBC, TCP/IP, DDM.

EXPERIENCE:

Software Engineer Royal Caribbean Cruise Lines Miramar, Florida

September 2010 to November 2010.

Modify the International Individual Reservation System written on the iSeries in RPG3/RPGLE/Freeform.

Create new RPG Freeform modules and Prototypes to handle International Value Added Tax requirements.

Performed testing, acceptance, and project completion of VAT modifications.

Business Analyst American Software, Inc. Atlanta, Georgia

March 1998 to August 2010

Design new systems using SDLC, perform custom modifications and program interfaces to software

packages for a variety of customers. Duties included business analysis, system design, programming, QA

testing, user training, documentation, and Helpdesk support. Projects completed for Harley Davidson,

American Standard, Miller Brewery, Singer Sewing Company, Sprint-Nextel, and WMS. Work was

performed on the AS/400, iSeries, Client Access, and PC networks. Data warehousing and metadata were

performed using SQL, ODBC, and DDS.

Languages: CL, SQL, RPGLE, RPG Freeform, COBOL, Query/400, PC Support, ODBC, SDLC,

DDS-Files/Screens/Data Manipulation

Applications: Financial, Varsity, Manufacturing, Warehousing, Logistics, Distribution, Ledger, Order

Processing, MFG/PRO, Microsoft Office Suite, Implementer Change Management and Robot Scheduler.

I.S. Consultant BlockBuster/Viacom Entertainment Corporation Ft Lauderdale, Florida

November 1996 to February 1998

Design and program modifications to Intrepid software to interface into JDE. Setup/Configure Data

Warehousing on the AS/400 using SQL, Windows ODBC, and Client Access. Modify custom software to

handle new POS storefronts. Work was performed on the IBM AS/400, Windows 95/NT, and IBM S/370.

Languages: COBOL, RPG 3, CL, SQL, Query, PC Support.

Applications: Intrepid Evolution & Decision Master, JDE, Microsoft Windows.

Business Analyst WorldWide Logistics of United Parcel Service Atlanta, Georgia

July 1995 to October 1996

Analyze and develop business requirements for logistic warehouses to be setup across the US. The logistic

systems eliminated the need for clients to store their own inventory, provided order processing, and gave the

client reduced shipping cost and priority service with UPS. I also assisted in the AS/400 environment setup

and configuration, software setup and support for Warehouse Management Systems, Preminos, Varsity, and

American Software ERP modules.

RESUME: Randy Eldridge – Continued

Systems Analyst Ryder Systems, Inc. Miami, Florida

September 1994 to June 1995

Design and modify reservations and logistics systems including national rental tracking system which

supported over 70 AS/400 systems. We not only tracked the vehicles but anticipated and timed vehicle

maintenance services. Also designed and programmed communications and transfers between the S/370,

AS/400, RS/6000, and PC Networks creating a centralized data depository.

Management Coyne Textile Services, Inc. Syracuse, New York

Consultant February 1994 to August 1994

Design and program custom modifications to vendor software packages. Conversion of S/370 to AS/400

including data and several software systems. Setup and configure multiple remote sites using 5494 controllers

for centralized processing. Train users and provide overall system support.

Senior Systems Equitable Real Estate Atlanta, Georgia

Consultant November 1992 to January 1994

ERE is the largest property management and investment company in the world. I came in on the ground floor

before the AS/400 hardware arrived and started system design work including analyzing current hardware

connectivity and existing software systems. Assisted in setting up AS/400 environments, convert data, and

then designed and programmed import and export systems to get crucial accounting information between all

systems. Applications included Financial, Property Management and Investment Systems, and SE case tools.

Midrange American Software, Inc. Atlanta, Georgia

Consultant February 1992 to November 1992

Design and program custom modifications to their existing base software packages. Included Queries,

Subfiles, Display Files, CL, and much more. Projects included modifications for Harley Davidson and

American Standard and Design Flow Manufacturing.

Director of Automobile Protection Company Atlanta, Georgia

Information Systems June 1990 to January 1992

Design custom software systems to handle vehicle extended warranty information. Established

communication links with United States Auto Club (USAC) and Subaru International to fully automate data

transfer between systems eliminating all data rekeying and time consuming paperwork. Implemented a VIN

system which verified all vehicle extra options to assure proper insurance premiums were charged.

.

Manager of Computer System Resolutions, Inc. Duluth, Georgia

Information Systems December 1988 to May 1990

A custom hardware/software support company for which I provided systems design from project inception to

completion. Responsibilities included design, development, documentation and programming of applications.

Product International Business Machines - IBM, Inc. Atlanta, Georgia

Development Analyst January 1988 to November 1988

Job entailed testing the new AS/400 operating system and compilers. Also included modifying their DMAS

software to utilize the benefits of the 400 system.

EDUCATION: DeVry Institute of Technology Atlanta, Georgia

Bachelor of Computer Science for Business

President’s List, Honor Roll, DPMA

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