Project Manager Information Technology

Keevan Keyes

*** *** ***** **

Canton, GA *****

Phone 770-***-****

Mobile 678-***-****

E-mail ******.*****@*****.***

Information Technology Professional

Creative and driven management professional with 20 year track record in

providing innovative cost effective technological solutions. Qualifying

experience in managing, implementing and maintaining multi data center

environments, system administration, network / server infrastructure,

hardware/software solutions and management / maintenance. Expertise in

managing capital and operating expenditures. Excellent Visio and

PowerPoint presentation skills.

Hands on leadership style with emphasis on communication, team building

and performance. Directing, mentoring, and assisting teams toward

performance excellence. Providing a solid base for succession and growth.

Exceptional experience implementing teams, systems, policies, procedures

and documentation with an emphasis on efficiency, cost savings and ease of

management. Successful in managing teams in and through transition,

instituting cultural change, developing and enhancing policies and

procedures with supporting documentation.

Technical Expertise / Management Skill Set

Site Licensing Management& Software Installation & Configuration

Team Leadership

Network Design / Systems Administration / Automation

Strategic Planning

Technical Support & User Training

Staff Development / Mentoring

In House & Vendor Based Application Development

Fiscal Responsibility

Project Management

Win / Win Negotiations

Research / Development / Implementation/ Maintenance

Problem Solving / Trouble Shooting

Career Highlights

Sayers Chicago

LAN Assessment Team Lead

March 2010 to Present

LAN Assessment Team Lead for Sayers, a technology company based out of Chicago.

My primary role is to lead the team in gathering the information requested by

the customer for their various locations throughout the United States.

Customers like HCA Healthcare rely on us to be professional, accurate and

timely in delivering their infrastructure information. Assessments include the

following: make, model ID's, serial numbers, port capacity and IP Addresses

compiled into DB format and uploaded for reporting and purchasing purposes for

Technical Refresh projects. Photos of the MDF's and IDF's, Visio Diagrams of

the rooms to scale and Fiber Usage throughout the facility are compiled to use

as a tool for future growth and modifications. To date I have completed over 60

facility assessments.

US Census Unisys-Kforce

Project Manager

April 2009 to November 2009

As a contracted Project Manager for US Census my directive was to deploy United

States Census offices throughout the United States according to Census

regulations and procedures. The office set up included cabling, router

deployment, server deployment, Cisco VOIP solution and desktop deployment,

shipping and receiving of all hardware. Managing a team for the cabling,

desktop deployment and office set up we were given one week to complete the

office according to specifications and have the facility signed off on by

Census officials. During this time I successfully set up 40 plus offices

throughout the U.S.

Tribune Company

Hoy, LLC New York, NY

Director Information Technology

January 2004 to Sept 2008

Information Technology Director for Hoy, LLC a Tribune Company a Spanish daily

newspaper publication for Chicago, Los Angeles and New York. As a Fortune 500

Company subsidiary delivering news to the Hispanic community via internet and

print requires a full availability infrastructure to support our 165 plus users

in a 24/7 environment. Extensive experience with strategically designing,

deploying and maintaining systems to ensure uptime and gain efficiencies.

Provided hands on Network, Server and Desktop support and administration.

Developed, documented, tested and maintained Disaster Recovery Plan. Purchaser

of IT hardware, software, maintenance agreements and vendor agreements,

consistently meeting expense budget period goals and capital budget goals.

Member of Active Directory, Exchange Standards Committees and Desktop Working

Group used to set corporate wide standards. Coordinated with vendor on

Creation of application to allow cost savings, staff reallocation and the

editing and page creation that is now one of their core packages available for

resale. Creates teams, empowers people and delivers results. Directly reporting

to the Publisher

List Of Hoy, LLC Major IT Director Projects

Project Name

Description

Disaster Recovery

Instrumental in creation of National DR Plan. Provided a fully documented plan

consisting of vendor and staff contact numbers, Call Tree for escalation,

locations of offsite facilities, deployment of DR workstations and servers

ensuring up to date replication of all production data. DR Checklists to verify

copies of installation software updated quarterly, MCW (Mission Critical

Workstation) Images updated quarterly along with a full test scheduled yearly.

DR plan feasibility proven with successful business continuity and production

of newspapers on 3 occasions due to black out, staff outages and bomb scare.

Automation Upgrades

Collaborated with vendor to implement a business need solution using InDesign/

InCopy with News Creator. The goal was to eliminate the manuals processes and

replace them with automated modules for Ad Placing, Page Creation and Page

Preview application to be used by our Editorial, Pagination and Production

staffs. The InDesign/ InCopy solution allowed editors to modify content while

the text is paginated as well as return the correction back to the editorial

system via xml tagging allowing for later deadlines and less errors. Automatic

Ad placement saves 1 hour per shift per person and prevents from misplaced ads

appearing in print resulting in loss revenue, page creation saves 2 hours per

shift per person allowing Paginators to concentrate on design and quality

control and page preview allows Sr. Managers and Editors to view pages via web

browser in PDF format as the pages are produced. Staffing for manual processes

was reduced by 1/3 due to this advancement with no loss in productivity.

IT Documentation

Worked with staff to construct a fully documented IT Manual consisting of

installation procedures, maintenance procedures, non confidential

configurations and "How To" documentation for users to access online via

SharePoint intranet server.

Hoy, LLC New York, NY

Information Technology Manager

March 2002 to January 2004

In my role of Information Technology Manager I spearheaded technology

projects to fortify infrastructure needs including standardization of Dell

Servers, Centralized and Offsite VERITAS Backup Exec solution, Symantec

Ghost for MCW (Mission Critical Workstations) and desktop deployment,

Recall offsite tape storage and pickup. As technical lead for the LA

Edition launch I coordinated vendors, training, desktop / network / server

installation, configuration and deployment. Designed, installed and

maintained intranet sight using SharePoint Portal Server allowing for

interdepartmental collaboration across 3 cities. Established cost

effective real-time data replication solution for CHI, NY, LA and Orange

County DR site to maintain uptime and allow for all aspects of day to day

business to continue in a DR scenario. In addition the implementation of

an Asset Management System with user signoff for responsibility to

inventory, track and asset tag equipment preventing loss and over

expenditures. Established a workflow and training program for users, new

hires consisting of IT manual and how to guides. Provided business with

24/7 Technology Support using What's Up Gold to alert via email for any

outages, event log triggers, monitoring data centers, servers and all

critical IT components. Managed IT Support team for multi-city coverage

with 24/7 support. Directly reporting to the CFO

LIST OF HOY, LLC MAJOR IT MANAGER PROJECTS

Project Name Description

Hoy LA Edition Assigned as technical leads to establish Hoy LA Technology

Launch Infrastructure for the launch of LA edition. Working closely

with the Los Angeles Times and a very tight time line we

were able to deploy 17 Windows 2000/2003 servers, 65 PC's

and 12 Mac's in 4 weeks from reception in New York to

delivery in Los Angeles. After original deployment was so

successful we were asked to stay on throughout the launch to

provide training, day to day support, reevaluate initial

plan and supply alternatives to ensure launch date was met.

HoyNet Established an Intranet site using SharePoint Portal server

infrastructure from Microsoft. Using AD security we

established sections of the site for each dept to

collaborate their information in a fast and secure

environment. Allowed us to share PDF edition files with all

subsidiaries of Tribune as they became available from the

Pagination Department. A repository for all IT and DR

documentation as well as rate cards and presentation

templates for sales, maps and reports from Marketing and

Circulation, Human Resource related forms for download and

IT Online Support request forms.

Star Community Publishing New York, NY

Sr. Network Administrator

May 1999 to March 2002

As Sr. Network Administrator I was responsible for all Networking,

Server, Desktop and Helpdesk functionality and staff consisting of 15

total team members. Designed and implemented a tape backup solution for

data protection with an offsite tape rotation using VERITAS Backup Exec

and Recall offsite storage. Also replaced obsolete network infrastructure

with Cisco 4500 solutions throughout the building, remapping IP schematic

in conjunction with implementation of VLANS increasing performance and

limiting outages to only scheduled maintenance. Implementation of a

network monitoring solution powered by What's Up Gold for real-time

alerts to potential outages. Corporate point of contact for Citrix based

Classified Ad Order Entry System. Engineered and cultivated companywide

Employee Recognition program to acknowledge performance above and beyond.

Responsible for providing Desktop / Server infrastructure and support

for newly launched New York and Chicago Newspapers. I managed the

technical integration of newly acquired like business into our existing

infrastructure, facilitating the consolidation of systems,

standardization of hardware and support contracts. Direct report to

Director of Information Technology

Network, Client Server and Software Technology

Adobe Acrobat Overland Storage Tape Backup

Devices

Adobe InDesign CS Raritan

Automate RSA VPN

Apple Hardware SCO Unix

Blackberry Enterprise Client / Server SharePoint

Cisco Catalyst Switches 3500/4500/6500 SQL 2000/2003

Cisco VOIP Symantec Ghost

Citrix Symantec NAV

Dalai Editorial / Pagination / Production TimbukTu Remote Control

Software

Dell Desktops / Laptops / Servers VERITAS Backup Exec

HP Desktops/Printers / Servers VERITAS Storage Replicator

Lotus Domino / Lotus Notes Visio

MAC OS X What's Up Gold

MS Office 2000/2003/2007/2010 Windows 7/ 2000 / 2003 / XP

MS Exchange 2000 / 2003 / XP Windows 2000 / 2003 Server

NetOp Remote Control

Contact this candidate