Customer Service Grand Rapids

Carrie Simons

**** ********* ***

Bexley, OH ****9

614-***-****

******.******@*****.***

Education

**** ******** ******, ********** ** Phoenix, Grand Rapids, MI/ Columbus,

OH

Criminal Justice Administration

2002 Associate Degree, Grand Rapids Community College, Grand Rapids, MI

Law Enforcement

Work Experience

01/03/12- Present

Mortgage Customer Care Specialist/Banker Services, JP Morgan Chase

Inc.,Columbus, OH

Assist bankers and customers with mortgage questions and

issues. Waive late charges

and any fees as deemed approprate to our relationship with our

clients.

3/11-12/11

Community Corrections Specialist, Alvis Inc., Columbus, OH

Supervise inmates in a community setting in a halfway house.

Administrative and corrections duties, inventory, uphold APA and

ODC standards for inmates.

8/10-11/10

Personal Advocate, Community Living Experience, Columbus, OH

Assist DD patients with household chores, special needs,

transport to appointments, and administer medications as needed.

Personal

Reliable, Easy to work with, Team Player, Good sense of humor, self-

starter, Ethical, Empathetic to needs of others, Good Computer and

Internet Skills, Type Min 35 WPM, Enjoys working with a variety of

people, Microsoft Office experience, experience with office equipment,

multiple line phone experience, outstanding customer service,

experience supervising others, driven to succeed

Contact this candidate