Customer Service Accounts Payable

Nichelle R. Brooks

abhvwj@r.postjobfree.com ? 678-***-**** ? 165 Brandon Ridge Circle ?

Stockbridge, GA 30281

Education

Griffin Technical College ? Associate of Applied Science in Accounting

(6/2009)

Saint Leo University ? Bachelors Degree in Business Management (12/2010)

Key Knowledge, skills &

Abilities

. Several years of Accounting, Billing and Customer Service Experience.

. 3 Years of management experience

. Ability to prepare, analyze, interpret and present accounting and

computer data.

. Ability to use contract information to recommend solutions to

management problems.

. Ability to design, implement, and assess internal control processes

and systems.

. Knowledge of principles, practices, regulations, and procedures as

they relate to purchasing and accounts payable.

. Knowledge of accounting principles, practices and methods as they

apply to financial statements.

. Knowledge of the application of data processing techniques to

accounting systems.

. Skill in preparing accurate and complete financial reports from

accounting records.

. Skill in public relations.

. Skill in both verbal and written communication.

Key Career

Experience

...

December 2006 - December 30, 2009

Kuehne & Nagel, Inc. (Atlanta, GA)

A company delivering integrated logistics solutions worldwide

Position: Accounts Payable Administrator

PRIMARY RESPONSIBILITIES:

. Wrote and implemented A/P policy and procedure manuals for the entire

southeastern region of K&N

. Verified and monitored the use of proper GL codes

. Trained and assisted employees in the southeastern region of the US on

how to properly use the ACON program

. Managed and processed large volume of invoices, reconciled/audited

vendor statements

. Analyzed, resolved and answered complex or difficult problems

presented by subordinates, staff, and vendors.

. Monitored operations to ensure invoices are approved in a timely

manner

. Entrusted with the most complex customer service issues as a result of

exceptional ability to promptly resolve concerns and satisfy

customers.

. Processed wire transfer requests to the corporate office for payment

. Processed check requests up to $100K and process weekly check run for

all 3rd party invoices

. Reviews statistical reports in ACON accounting system to monitor A/P

and A/R activities, anticipate problems and ensure accurate recording

of transactions submitted to financial systems.

. Managed special projects as requested by Regional Controller

. Obtained, compiled, and summarized narrative information and

quantitative data for use by others within the office

. Reviews accounts payable documents prepared by employees for accuracy,

completeness and conformance to policy.

. Create and implement changes to work assignments, methods, or

procedures to meet operational needs, improve accuracy and efficiency

of the accounts payable system.

. Managed and functioned as back-up to two accounts payable clerks when

needed

. Managed and trained employees to interpret client file information to

resolve derogatory issues and ensure a profit

. Advised, corrected and assisted Accounts Receivable Manager with

billing errors

. Analyzed and evaluated continual changes in company file count and

financial standing on a monthly basis.

August 2001 - January 2004

Robert Half Finance & Accounting (Atlanta, GA)

A staffing company specializing in financial recruiting services

Position: Finance Manager and AP Clerk for Various Contract Assignments

PRIMARY RESPONSIBILITIES:

. Provided full cycle Accounts Payable (Large volume)

. Audited and balanced 7 bank accounts monthly

. Established bookkeeping system, changing from in house program to

Peachtree Complete

. Received and processed incoming calls regarding new membership

registrations and subscriptions to magazines created by the

organization

. Billing for services with and without purchase orders

. Ensured the transmission of payroll data to the corporate office

. Maintained and Prepared weekly and bi-weekly payroll using ADP for

Windows

. Responsible for the management of utility and management invoices for

hotels owned and operated by Lodgian Inc.

. Entered invoice information in to Oracle Financial Systems and kept a

log of all invoices in Excel.

. Extensive knowledge of Oracle Accounts Payable Module 9I & 11I., AS400

. Remained in constant contact with vendors and employees/property

managers.

. Created spreadsheets in Microsoft Excel showing payments received for

commercial rents due, posted all commercial monthly rent payments.

. Processed monthly Procurement Card Reconciliations by matching

receipts to credit card statements followed by the preparation of Blue

Vouchers and a Procurement Card report.

. Audited and processed time and expense reports

. Assigned purchase requisition numbers to items needed. Matched PO's to

Invoices during payment process.

June 1997- 1999

Creative Financial Staffing (Bethesda, MD)

A staffing company specializing in financial recruiting services

Position: A/P Technician

PRIMARY RESPONSIBILITIES:

. Data Entry of invoices, which included coding to the proper GL codes,

creating vouchers due to

the large volume of payables. Processed and printed checks.

(Deltek-software)

. Matched PO's with invoices for submitted for payment.

. Completed Attorney Pre-bill and final bills using Coins and Tabs

computer programs.

. Prepared all employee expense reimbursements.

. Liaison between company and vendors.

. Prepared spreadsheets to include Amex spending by firm users in Excel,

Word.

January 1994 - March 1997

Kidd International Homecare, Inc (Washington DC)

Company provides social service consulting for Federal, state and local

governments.

Position: Executive Assistant/Bookkeeper

PRIMARY RESPONSIBILITIES:

. Provide support to the President and Vice President.

. Payroll- Peachtree software

. Prepared internal and external correspondence using Microsoft Word.

. Maintained daily, monthly, annual financial and budget records using

Lotus 123 and Microsoft Excel 5.0.

. Interacted with various health care providers to offer proper health

care plans to employees.

. Assisted with screening and interviewing candidates for employment.

. Completed bid packages for several District of Columbia government

agencies.

. Applied for and recertified MBOC packages from all over the Country.

. Served as liaison between executive, clients and employees.

. Conducted new employee orientations.

. Made travel/hotel arrangements.

. Bookkeeping duties included accounts payable, accounts receivable.

Maintenance of company checkbooks and bank reconciliation.

. Assisted with the preparation of W-2's, 1099's.

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