Human Resource Administrative Assistant

Terri L. McKnight

*** *. ******** ***. ************, Indiana 46219

219-***-**** or abhvpf@r.postjobfree.com

Objective

To obtain an entry level position that offers an opportunity to utilize my acquired experience and

education for the benefits of a productive organization.

Summary of Professional Qualification

• Superb written and oral communication

• Diligent, detailed-oriented administrative assistant knowledgeable of all office functions, with a

solid background in the human resource field

• Knowledge of Federal and State Employment laws

• Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel,

Outlook, and various HRIS

• Strong leadership, problem solving, and team-building skills

Education

Purdue University Hammond, Indiana

Bachelor of Science in Management, Major: Human Resource Minor: Marketing 2.9/4.0

December 2009

Capella University Minneapolis, Minnesota

Masters of Business Administration, Specialization: Human Resource 3.0/4.0

05/2010-

Relevant Coursework:

Human Resource Management, Labor relations, Employee Benefits, Compensation management,

Collective Bargaining, Staffing Organization, Employment Law, Marketing management, and

Consumer Behavior

Employment History

School City of East Chicago, East Chicago, Indiana December 2009- July 2010

Instructional Assistant

• Assisted licensed staff members for the purpose of instructing students by applying lesson plans,

administrative tests, and instructional activities, individually and in small groups.

• Recorded grades, set up equipment, and helped prepare materials for instruction.

• Taught fundamental programming along with computer applications to middle school students,

and LOGO applications to exceptional students

• Performed Network Administrator duties including changing passwords, monitoring student

accounts, and installing programs.

• Implemented and operated the Fast Forword scientific learning program and familiar with Read

180, System 44, Powerschool, and EdEase.

School City of Hammond, Hammond Indiana July 2009-December 2009

Human Resource Intern

• Provided administrative support to the Superintendent of School City of Hammond, Chief

Administrator of Human Resource, and the Human Resource Executive Secretaries.

• Establish and maintain computer records, including recruitment files and tests, general files and

other information on sick leave, payroll, vacation pay, attendance cards, and hourly time records.

• Assist in the development and updating of the Human Resources section of the organization’s

website.

DaVita Dialysis, Hammond, IN May 2009- December 2009

Administrative Intern

• Responsible for the provision of an efficient and effective reception service, and for

administrative support to the Facility Administrator.

• Prepared records of patients and ensured that their medical profiles, conditions, progress and

pending treatments are logged in and are properly coordinated to the patient.

• Coordinated fiscal and human resource activities, equipment purchases, and provision of facilities

and supplies to the appropriate areas.

• Assist the Administrative Assistant in maintaining smooth operations of the clinic in the absence

of the Facility Administrator.

• Greet and direct patients to appropriate location; responded to the inquiries of the patients,

customers, and clients.

YMCA of the Hammond Area Inc., Hammond, IN August 2005-July 2009

Program/ Childcare Coordinator

• Handle all programming management for the school-age before and after school program

• Manage staff 32 employees; complete work schedules, travel to more than 9 off campus sites to

monitor staff performance, and conduct performance appraisals.

• Assist managers with hiring procedures, screening of candidates, coordinating interviews,

orientations, and exit interviews for part-time and temporary employees.

• Develop and conduct training classes in First Aid, Early Childhood Development, Customer

Service, and CPR.

• Coordinate continue education, training, and certification of new and experienced employees

• Motivate employees while improving morale

Key Accomplishments

• Reduced absenteeism, tardiness, and turnovers by 30% by improving staff orientation,

training, and incentives programs

• Increased programs enrollment from 140 to 200 participants

• Successfully received a $70,000 grant toward funding our programs (1 of 3 participants)

• Revitalized existing programming and enrichment activities

Professional Affiliations

• Officer, Society of Human Resource Management

• Member, Purdue University Marketing Associations

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