Engineer Customer

RANDY S. MARSHALL

**** ***** ****** ******, ************ OH 43068

Cell phone: 330-***-****

Email: *********@*****.***

SUMMARY

. Eight years of fulltime experience in various industries including power,

refining, chemical, steel and manufacturing. Knowledge and skills

include technical sales, account management, existing system modification

and optimization, project management new system design, procurement,

installation, commissioning and testing, as well as both office and

fieldwork. Significant experience consists of coordinating, managing and

interfacing with internal customers, external customers, suppliers,

consortium partners, engineers, and construction personnel.

. Recommended the use of scale inhibitor product to prevent the formation

of scale in a customer's closed loop system. The product was effective

in minimizing the formation of scale, in which the customer experienced

no unscheduled maintenance on the equipment, which led to a cost savings

of $25,000/yr including the cost of the product.

. Performed a critical and extensive engineering study on a customer's

sodium zeolite softeners due to poor, high efficiency boiler performance.

Determined that the softeners were not getting proper regenerate because

of several issues. Once the issues were resolved, as well as cleaning the

boilers, the quality of the water was restored and boiler efficiency

improved significantly.

. Engineered a system that allowed for softened, cooling water that was

going down the drain to partially go back to DA tanks after going to

flash tanks to cool the boiler water going down the drain. Supervised

contractors who were installing new piping.

. Extensive knowledge and experience in the utilities sector of the

industry specifically water.

. Organized, self-motivated, diligent, and hard working with great

presentation skills.

. Co-op jobs with several companies such as Ethicon Endo Surgery, Redken

Laboratories, and the Andrew Jergens Company as a product and process

development engineer prior to full time work at GE Water.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

05/2009 to Present SCR Performance Manager, E.ON Engineering Corporation,

Groveport, OH

Responsible for addressing of proper testing and analyzing of existing

customer's SCR catalyst allowing for the determination of the root causes

for catalyst deactivation. Created customized reports informing the

customer of the DeNOx potential and forecasting of catalyst life. These

detailed reports provided recommendations, which allowed the customer to

make informed decisions on whether to exchange, replace, purchase and/or

regenerate their SCR catalyst.

. Developed and maintained a successful business relation with a major

customer who was originally deciding whether to continue utilizing our

services prior to my arrival with the company.

. Developed a thorough understanding of not only the process surrounding

the SCR system but the entire power plant process. This was accomplished

through a formal training as well as onsite visits to power plants to

perform field testing services including testing of SO2, SO3, and NH3

slip for several customers.

. Initiated a new safety program during my first year. Implementation of

all safety protocol took place towards that latter part of the year. The

safety program included documentation of near misses as well as any

accidents, all OSHA required documentation and a reward system that

acknowledged people who contributed to a safer workplace. Provided new

employee safety training and updated and maintained current employee

safety training and training records as well as updating the current

Chemical Hygiene and Hazardous Communication Plan

. Assisted in routine laboratory testing as well as troubleshooting of

equipment within the lab and in the field.

07/2006 to 01/2009 Engineer, GE Water and Process Technologies, Canton,

OH

Responsible for developing and maintaining water management solutions for

potential and existing customers. Includes account management, which

involves the technical and financial aspects of acquiring new and

maintaining existing customers. Account management involves directing

activities of technicians, maintaining system reliability, continuous

improvement projects, project management and profit maximization. My main

account base was Timken Steel, with a few other smaller surrounding

accounts totaling approximately $1,000,0000.

. Performed detailed testing that led to the use of a product that

increased the efficiency of the Timken's Oily Waste process. Not only

did this product allow the customer to process more oil, but it also

saved the customer $20,000.00/yr because of how the product worked

synergistically with other chemicals in the process. The customer was

also able to eliminate unnecessary testing, equipment and fines saving

them and additional $28,000.00/yr.

. Recommended the re-routing of boiler blow down drain piping to reduce

drain pluggage (scale) because of hot and cold water coming in contact in

the drains. This idea was effective in preventing scale, which led to a

cost savings of $30,000.00/yr, in drain cleaning costs, for the customer.

. Assisted in a Lean Six Sigma project with the customer, which the

customer was determining whether it was important to chemically treat

their main water treatment plant- which recycled water back to the plants

- or chemically treat the water at the specific plants (satellite

treatment). Collected data and created graphs and did some statistical

work for the customer.

. Developed and sold chemical feed system for a new annealing line that was

erected by the customer. Commissioned startup of equipment, which

includes softeners, de-ionized water tanks, cooling tower controllers,

and several chemical pumps.

. Headed up project involving the determination of whether the customer

could remove solids from a newly built scale pit. This involved bringing

in an outside laboratory to grab samples and perform Total Suspended

Solids (TSS) testing. Maintained a spreadsheet of the results of the

data, which included some statistical data.

01/2004 to 06/2006 Account Manager/Engineer, GE Water and Process

Technologies, Lima, OH

Responsible for meeting the water management needs of Valero Refinery

currently known as Husky Refinery, and BP currently known as Innovene,

totaling approximately $250,000. Activities include monitoring industrial

water systems, making recommendations to minimize water related problems,

maintain and grow business as well as conduct project work.

. Prevented the shutdown of a major unit in which a savings of

approximately $500,000.00 was observed by recommending to perform an

online acid cleaning on a critical heat exchanger, which was having

issues with scale because of changes in the process. Established a

routine cleaning with this exchanger and several other exchangers which

helped to reduce additional shutdown.

. Led a project which took existing plans for feed equipment and engineered

the installation of feed equipment for one of the customer's cooling

systems. Entailed creating P&ID's, ordering and maintaining equipment,

supervising field service technicians to install the equipment, and

commissioning and start of the equipment with assistance of field service

technicians.

. Developed a heat exchanger monitoring program to continually track the

performance of several key heat exchangers utilizing information from the

refinery's own online database and other pertinent chemical properties

found in resource tables and books. This allowed for early detection of

fouling and allowed for maximizing heat exchanger efficiencies and

prevented any downtime.

. Awarded the position of District Safety Coordinator

02/2003 to 12/2003 Account Manager, GE Water and Process Technologies,

Reynoldsburg, OH

Maintained and grew business as well as conducted project work (Mansfield,

OH; Zanesville, OH; and Coshocton, OH) totaling approximately $200,000.00

. Delivered value at AK Steel Mansfield account after Mold system

encountered serious corrosion due to high levels of microbiological

activity by replacing the old treatment containing nitrite (contributes

to microbiological growth) with a new application containing molybdate to

reduce microbiological activity. This allowed for a reduction of

systematic problems within the molds resulting in a saving of $36,000.00

in unnecessary charges for replacing the molds.

. Created Statistical Process Control (SPC) graphs for the customer to help

show the customer that the treatment of their water system was not in

control due to lack of automation. Use of the graphs and data allowed

for GE to install an automated set up for customer's system.

. Recommended the use of an anti-scale treatment at AK Zanesville to

control formation of scale in nozzles and piping due to high amounts of

calcium in the plant's main water source. This saved AK Steel Zanesville

$20,000.00.

08/2002 to 1/2003 Analytical Chemist, Springborn Laboratories Inc,

Division of Charles River, Spencerville, OH

Responsible for performing in-house dose formulation analyses such as

homogeneity and stability assays of the test article in the vehicle, and

dose concentration verifications.

. Conducted test article purity and test article-in-gelatin capsule

stability analyses, as well as limited pharmacokinetic analyses in serum

and plasma samples

. Worked with analytical chemistry equipment including High Performance

Chromatography Liquid Chromatographs (HPLC), Ultraviolet Detectors, and

Electrochemical Detectors.

. Performed validation work in accordance to Good Laboratory Practices

(GLP) and laboratory Standard Operating Procedures (SOP).

. Created documentation for some Standard Operating Procedures involving

the use of the HPLC system.

EDUCATIONAL AND PROFESSIONAL TRAINING

B.S. in Chemical Engineering from the University of Cincinnati 2002,

University of Cincinnati's Darwin T. Turner Scholars Recipient, District

Safety Coordinator, Desalter Training, Professional Sales Training,

Refinery

Process Training, Steel Process Training, Yellow Lean Six Sigma training,

Green Belt Training

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