Customer Service Data Entry
Resume:
Vanessa Yeun Ngan
**** ******** ***** ********,** 95210
abhvmy@r.postjobfree.com
Objective To obtain a position in the clerical field/support clerk utilizing my skills,
Communication skills and positive attitude.
Professional Skills
•Microsoft Office/Outlook Express
•Microsoft Windows
•Customer Service Skills
•Telephone Skills
•Filing/Editing
•Typing (35+ wpm) /Data Entry 10 key
•Office Procedures
•Multi-Task
Education
San Joaquin Delta College Stockton, Ca Present
Woodruff Regional Occupational/Business Management
Certificate Stockton, Ca Completion Date: 06/94
Stagg Amos Alonzo High School Stockton, CA Diploma 1995
Summary of Qualifications
Administrative/ Data Entry Southwest Traders Stockton, Ca 05/09-09/09
Data entry, gas mileage, trucking routes. Bills of ladings. Prepare packets for truck carriers for daily routes. Assisted personnel
with files and maintaining files. Daily printouts of pars and items for distribution.
Data Entry/ Filing/Medical Records Bekins Pacific Storage Stockton, Ca 05/08-08/15/08
Bar-coding medical files, data entry, scanning and uploading into the systems. Purging files from medical office and merging into
medical records sequence. Lifted heavy amounts of files and bringing down to filing room, making sure files are maintained in
well ordered.
Receptionist/ Administrative Assistant Mac steel Service Centers Stockton, CA 10/06-10/07
Answers telephone and gives information to callers, take messages, or transfers calls to appropriate departments. Opens
incoming mail and routes to appropriate individuals. Answers routine correspondence. Composes and distributes meeting notes,
correspondence, and reports. Schedules appointments. Locates and attaches appropriate records. Make copies of correspondence
and other printed matter.
Customer Service Marriott International French Camp, CA 8/99-2/00
Assisted customer in a friendly manner, giving them full attention. Taking time to answer a question or find someone else that
could. Researching information and inputting members information electronically pertaining to their informational needs. An
excellent reputatation with customers as competent, knowledgeable and helpful. Listens well and able to communicate with
customers and staff alike.
Medical Records/Front Office Dr. Ken Stell OD Stockton, CA 6/95-4/96
Serves patients on the phone and in person; pick- up voice mails and place calls to patients to make/follow-up appointments.
Assist patients with completing forms or communicate information from staff. Reviews records for completeness and to abstract
and code data using standard classification systems, and to identify and compile patient data. Compiles and maintains medical
records, using Medical and VSP systems for authorizations. Interpret and translate information for patients under Dr's & Staff
related to vision treatment.
Reference: Available upon Request
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