Kyle Patrick Smith
**** **** ***** ~ Cuyahoga Falls, OH 44221
Home Phone 234-***-**** ~ Email: abhvmf@r.postjobfree.com
LinkedIN: http://www.linkedin.com/in/kylepatricksmith
Summary of Qualifications
. Extensive experience in organizational change and the important
role of Human Resources in that change
. Generalist experience in benefits, compensation, employee
communications, government compliance, human resources information
systems, employee relations, recruitment, and retirement plans
. Graduate-level education in Human Resource Management and
Organizational Development
. Accomplished functional manager and leader of experienced human
resources professionals with significant career progression and
growth
Relevant Professional Experience
COMPANY CONFIDENTIAL (Non-union manufacturing company) 2010-
Present
Manager of Human Resources
Job Summary: Lead the human resources function through day-to-day
administration of policies, procedures, and practices in the areas of
benefits, compensation, recruitment, HR systems, performance management,
employee and management development, payroll, and employee on-boarding.
Key Accomplishments
. Saved over $40,000 in costs in the filling of two critical and hard-to-
fill sales positions
. Reduced average time to fill from months to weeks through aggressive
and creative hiring methods
. Evaluated and implemented a non-exempt pay and salary structure to
ensure legal compliance and enhanced employee satisfaction
. Revised company-wide driver pay policy to align with more effective
work rules
. Implemented an enhanced New Hire Orientation program designed to
reduce employee turnover and increase employee engagement
. Revised and enhanced the Performance Review Process to better align
employee performance with company goals while also ensuing a more
standard process
. Enhanced the hiring process to build in much more standardization and
objectivity, while also ensuring a more positive applicant experience
. Conducted a full review and update to Employee Handbook with a focus
on legal compliance and positive company image
. Performed review and update to all job descriptions ensuring
compliance to ADA and other federally-mandated standards
YRC, Inc. (formerly Roadway Express), Akron, OH
1999-2009
Manager of Human Resources
Job Summary: Working through a team, lead the execution, administration,
and coordination of various human resource policies, procedures, and
programs including employment, affirmative action, HRIS/HRMS, compensation,
benefits, employee development, performance management, and employee
communication for the organization.
Key Duties and Responsibilities
. Acted as lead HR Integration coordinator to ensure consistent HR
policies, procedures, and practices with newly-integrated HR team
(former Roadway and Yellow HR teams)
. Lead successful transition of subsidiary HR programs to corporate HR
Shared Services team
. Functioned as first point-of-contact on HR issues that are encountered
by Field HR team with goal of effective and efficient resolution
. Created and lead HR sub teams to address HR practices that required
review and revision based upon changes in law or business operation
. Facilitated all communications between leadership and other parts of
the organization, the YRC HR team, and impacted employee groups
. Served as lead organizational contact for all reduction in force
activities
Previous Positions: HR Manager, HR Coordinator, Senior HR Analyst, HR
Analyst, HR Intern
Key Duties and Responsibilities in Previous Positions
. Maintenance of hiring practices throughout the company with cost,
compliance, consistency, and quality of applicant pool as the
central theme
. Managed activities related to HR Information System (PeopleSoft),
including database management, security, and reporting activities
for all union and non-union employees
. Directed the development, on-going maintenance, and distribution
of all HR policy, procedures, and programs
. Oversaw the maintenance of all HR forms, documents, and manuals
including Management Hiring Guide, Employee Handbook, and required
postings
1. Managed HR help desk function, which includes responding to
internal and external requests for information, as well as
processing over 12,000 employee transactions
2. Performed quarterly performance reviews and touch-base sessions
for exempt and non-exempt direct reports
3. Regularly presented HR programs, initiatives, and project updates
to senior management, department heads, field management, and
employee groups
4. Facilitated "Respect at Roadway" (EEO, sexual harassment
awareness) training for all headquarters supervisors and managers
5. Developed and managed yearly EEO/AA reports for headquarters
6. Developed and managed employee exit survey - on-line version and
face-to-face version
7. Oversaw corporate headquarters mentoring program for staff and
management personnel
8. Acted as HR representative on various cross-company committees
(e.g., HR/Payroll, HR/IT, and HR/HR)
9. Maintained vendor relationships with third part benefit providers
(e.g., scholarship program, service award program, voluntary
benefits, credit union, etc.)
10. Developed and directed employee satisfaction surveys and focus
group sessions related to HR Policies, Procedures, and Programs
11. Researched and proposed programs designed to address employee
total compensation and employee relations issues
12. Responsible for various policy interpretations and clarification
in conjunction with internal legal counsel (FMLA, FSLA, etc.)
13. Conducted internal investigations and team with legal on
appropriate recommendations
14. Coordinated company-wide HIPAA compliance, which included gap
analysis, policy development, and employee training
15. Acted as HR representative for reduction in force efforts
16. Oversaw severance program efforts, including internal reporting to
finance and executive committee
17. Accountable for the yearly creation of employee-specific total
compensation and benefits statement for all domestic non-union
employees
Key Past Accomplishments
18. Reduced recruiting costs over $300,000 in one calendar year
19. Acted as functional lead on PeopleSoft HRMS implementation
20. Acted as functional lead on the implementation of Applicant
Tracking Tool (Taleo) to convert paper-based hiring process to
electronic
21. Created HR Help Desk to support 24,000 employees; includes the
processing of all employee transactions
22. Created the HR intranet employee environment that includes access
to employee self-service tools and information on HR programs and
policies
23. Facilitated and participated in the development of mandatory
arbitration program (dispute resolution) for all non-union
employees
Additional Professional Experience and Development
Business Instructor, Local 2-year College
Training and Development Intern, Fortune 500 Pharmaceutical
Training and Development Consultant, Area Not-for-Profit Organization
Call Center Representative, 3 years
Guest Speaker, Area Organizations, High Schools, and Colleges
Education
MBA - Human Resource Management/Organizational Development, Kent State
University
Bachelor of Arts - Psychology, Ohio Dominican University
Associate of Arts - Business Administration, Marion Technical College
References
Available upon request