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Human Resources Manager

Location:
Cuyahoga Falls, OH, 44221
Posted:
February 06, 2011

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Resume:

Kyle Patrick Smith

**** **** ***** ~ Cuyahoga Falls, OH 44221

Home Phone 234-***-**** ~ Email: abhvmf@r.postjobfree.com

LinkedIN: http://www.linkedin.com/in/kylepatricksmith

Summary of Qualifications

. Extensive experience in organizational change and the important

role of Human Resources in that change

. Generalist experience in benefits, compensation, employee

communications, government compliance, human resources information

systems, employee relations, recruitment, and retirement plans

. Graduate-level education in Human Resource Management and

Organizational Development

. Accomplished functional manager and leader of experienced human

resources professionals with significant career progression and

growth

Relevant Professional Experience

COMPANY CONFIDENTIAL (Non-union manufacturing company) 2010-

Present

Manager of Human Resources

Job Summary: Lead the human resources function through day-to-day

administration of policies, procedures, and practices in the areas of

benefits, compensation, recruitment, HR systems, performance management,

employee and management development, payroll, and employee on-boarding.

Key Accomplishments

. Saved over $40,000 in costs in the filling of two critical and hard-to-

fill sales positions

. Reduced average time to fill from months to weeks through aggressive

and creative hiring methods

. Evaluated and implemented a non-exempt pay and salary structure to

ensure legal compliance and enhanced employee satisfaction

. Revised company-wide driver pay policy to align with more effective

work rules

. Implemented an enhanced New Hire Orientation program designed to

reduce employee turnover and increase employee engagement

. Revised and enhanced the Performance Review Process to better align

employee performance with company goals while also ensuing a more

standard process

. Enhanced the hiring process to build in much more standardization and

objectivity, while also ensuring a more positive applicant experience

. Conducted a full review and update to Employee Handbook with a focus

on legal compliance and positive company image

. Performed review and update to all job descriptions ensuring

compliance to ADA and other federally-mandated standards

YRC, Inc. (formerly Roadway Express), Akron, OH

1999-2009

Manager of Human Resources

Job Summary: Working through a team, lead the execution, administration,

and coordination of various human resource policies, procedures, and

programs including employment, affirmative action, HRIS/HRMS, compensation,

benefits, employee development, performance management, and employee

communication for the organization.

Key Duties and Responsibilities

. Acted as lead HR Integration coordinator to ensure consistent HR

policies, procedures, and practices with newly-integrated HR team

(former Roadway and Yellow HR teams)

. Lead successful transition of subsidiary HR programs to corporate HR

Shared Services team

. Functioned as first point-of-contact on HR issues that are encountered

by Field HR team with goal of effective and efficient resolution

. Created and lead HR sub teams to address HR practices that required

review and revision based upon changes in law or business operation

. Facilitated all communications between leadership and other parts of

the organization, the YRC HR team, and impacted employee groups

. Served as lead organizational contact for all reduction in force

activities

Previous Positions: HR Manager, HR Coordinator, Senior HR Analyst, HR

Analyst, HR Intern

Key Duties and Responsibilities in Previous Positions

. Maintenance of hiring practices throughout the company with cost,

compliance, consistency, and quality of applicant pool as the

central theme

. Managed activities related to HR Information System (PeopleSoft),

including database management, security, and reporting activities

for all union and non-union employees

. Directed the development, on-going maintenance, and distribution

of all HR policy, procedures, and programs

. Oversaw the maintenance of all HR forms, documents, and manuals

including Management Hiring Guide, Employee Handbook, and required

postings

1. Managed HR help desk function, which includes responding to

internal and external requests for information, as well as

processing over 12,000 employee transactions

2. Performed quarterly performance reviews and touch-base sessions

for exempt and non-exempt direct reports

3. Regularly presented HR programs, initiatives, and project updates

to senior management, department heads, field management, and

employee groups

4. Facilitated "Respect at Roadway" (EEO, sexual harassment

awareness) training for all headquarters supervisors and managers

5. Developed and managed yearly EEO/AA reports for headquarters

6. Developed and managed employee exit survey - on-line version and

face-to-face version

7. Oversaw corporate headquarters mentoring program for staff and

management personnel

8. Acted as HR representative on various cross-company committees

(e.g., HR/Payroll, HR/IT, and HR/HR)

9. Maintained vendor relationships with third part benefit providers

(e.g., scholarship program, service award program, voluntary

benefits, credit union, etc.)

10. Developed and directed employee satisfaction surveys and focus

group sessions related to HR Policies, Procedures, and Programs

11. Researched and proposed programs designed to address employee

total compensation and employee relations issues

12. Responsible for various policy interpretations and clarification

in conjunction with internal legal counsel (FMLA, FSLA, etc.)

13. Conducted internal investigations and team with legal on

appropriate recommendations

14. Coordinated company-wide HIPAA compliance, which included gap

analysis, policy development, and employee training

15. Acted as HR representative for reduction in force efforts

16. Oversaw severance program efforts, including internal reporting to

finance and executive committee

17. Accountable for the yearly creation of employee-specific total

compensation and benefits statement for all domestic non-union

employees

Key Past Accomplishments

18. Reduced recruiting costs over $300,000 in one calendar year

19. Acted as functional lead on PeopleSoft HRMS implementation

20. Acted as functional lead on the implementation of Applicant

Tracking Tool (Taleo) to convert paper-based hiring process to

electronic

21. Created HR Help Desk to support 24,000 employees; includes the

processing of all employee transactions

22. Created the HR intranet employee environment that includes access

to employee self-service tools and information on HR programs and

policies

23. Facilitated and participated in the development of mandatory

arbitration program (dispute resolution) for all non-union

employees

Additional Professional Experience and Development

Business Instructor, Local 2-year College

Training and Development Intern, Fortune 500 Pharmaceutical

Training and Development Consultant, Area Not-for-Profit Organization

Call Center Representative, 3 years

Guest Speaker, Area Organizations, High Schools, and Colleges

Education

MBA - Human Resource Management/Organizational Development, Kent State

University

Bachelor of Arts - Psychology, Ohio Dominican University

Associate of Arts - Business Administration, Marion Technical College

References

Available upon request



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