Manager Sales
Resume:
Haleta R. Holmes
Cincinnati, OH 45244
******@*****.**.***
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CONVENTION SERVICE MANAGER
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Objective To re-enter the Hospitality Industry and join an organization where my past experience
will be an asset to the overall success of the Hotel.
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Profile - More than 18 years’ experience in Hotel Industry
- Event Planning, Conference/Meeting planning and Meeting planning for large and small scale
- Possess solid computer skills
- Ability to multi-task
- Demonstrate excellent customer service
- Ability to effectively communicate with guest in a friendly positive manner
- Very detailed oriented
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Employment Medical Massage Therapist 1995-Present
Specific duties and achievements listed separately on page 4 & 5
Rueben H. Donnelley/Cincinnati Bell Directory, Cincinnati OH 1992-1995
Account Executive
- Responsible for new business development
- Targeted desired markets and designed individual advertisements
From art work to appropriate copy points.
The Cincinnatian Hotel, Cincinnati, OH 1989-1991
(147-room luxury hotel complex with Mobil four star rating)
Director of Sales
Directed and coordinated all facets of sales and marketing for both transient
and group rooms with concentration on specific markets to include
entertainment groups, film industries and major corporations. Trained,
motivated, supervised and evaluated the efforts of 3 Sales Managers.
Conducted bi-monthly revenue forecasts. Developed annual budgets for
Rooms Division.
The Westin Hotel, Cincinnati, OH 1988-1989
(448- room upscale hotel)
National Sales Manager
- Increased group sales by $400,500 with five months
- Achieved (projected) group sales of $335,300 over budget prior to departure
- Developed a Manager Profile for use in training and continuing education
Sales Manager (Smerf Market)
- By year-end 1988, exceeded pre-booking goals for 1989, 1990 and 1991
Haleta R. Holmes Page 1
Employment Continued
The Omni Netherland Plaza, Cincinnati, OH 1986-1988
(650 room upscale hotel)
ESP/Corporate Sales Manager
Aggressively solicited corporate transient business to major corporations
throughout both the Cincinnati/Tri-State area and New York.
- Exceeded annual quota by more than $227,300 (1987)
- Exceeded quota for ESP transient corporate business by $16,200 within
The first six months of 1988 (after quota was increased 40%)
Arthur Andersen & Company, Cincinnati, OH 1984-1986
Executive Secretary
Provided comprehensive administrative and clerical support to
1 partner and 5 managers
Frenchman’s Reef Beach Resort, St. Thomas, U.S. Virgin Islands 1981-1984
(450 room beach resort)
Convention Services Manager
- Conducted property tours
- Developed detailed convention agreements to ensure all details
were carried out to the clients specifications including but not limited to
• Menus
• Room set-up
• Audio-visual
• Entertainment
• Group outings
- Communicated group needs to appropriate departments to execute
all details desired by the client
- Traveled to Puerto Rico to promote facilities and services
Embassy Row Hotel, Washington DC 1979-1981
(203 Room Preferred Hotel)
Banquet Manager
- Conducted property tours
- Met with meeting planners and developed meeting
and banquet needs
- Developed detailed contracts to re-cap the client needs
- Communicated all client needs to appropriate departments through
Written and verbal communication
Haleta R. Holmes Page 2
Employment Continued
Holiday Inn San Rafael, San Rafael, CA 1977-1979
(144 room hotel)
Banquet Manager
Holiday Inn Fairfield, Fairfield, CA 1974-1977
(154 room hotel)
Held various positions while attending high school and
College. Positions held include; Bus Girl, Waitress, Hostess,
Bar Back, Front Desk Clerk, Banquet Waitress, Auditor.
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Education Associate Degree in Social Science (Psychology) (Sep 1975- Jun 1977)
Solano Community College, Fairfield, CA
GPA 3.8
Limited Branch Medical License/Medical Massage (Feb 1995 – Dec 1996)
SHI Medical Massage School, Lebanon, OH
Nail Technician (Sep 2009 – Nov 2009)
Eastern Hills Academy, Cincinnati, OH
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2002 Received 2 certificates of commendation from the 82 nd Airborne/504th stationed at
Awards Received
Kandahar Afghanistan
2006 Humanitarian Award from Ohio Chapter of the American Massage Therapy Assn
2007 National Humanitarian Award from National American Massage Therapy Assn
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Volunteer Service
Three deployments to Ground Zero (9/11 aftermath)
Two deployments to Biloxi (Hurricane Katrina aftermath)
Ohio Military Reserves - 3 years Rank of Chief Warrant Officer (CW2)
Haleta R. Holmes Page 3
CERT (Citizen Emergency Response Team)
Attachment
Job Description and achievements as a Licensed Massage Therapist
1995 to Present
Massage Therapist/Nail Technician (July 2010 to present)
Avalon Salon and Day Spa, Hyde Park, OH
Provide Thrapeutic Massage, Manicures and Pedicures to high-end Clientele
Massage Therapist/ Nail Technician (Nov 2009 – July 2010)
Valenti Salon & Day Spa, Mariemont, OH
Provide Therapeutic Massage, Manicures and Pedicures to high-end Clientele
Adjunct Faculty (Mar 2004 – Jun 2010)
SHI Medical Massage School, Lebanon, OH
Duties:
• Created a classroom environment that is conducive to student learning
• Used adult learning and latest instructional methods
• Developed and/or updated course syllabi
• Recommended teaching materials, including textbooks, training aids, etc.
• Recognized and responded effectively to different learning abilities of individual students
• Developed and administered classroom assignments that are relevant, fair and professional
• Developed and administered tests that are relevant, fair and professional
• Recorded and reported student grades to the Registrar within 24 hours of completion
Haleta R. Holmes Page 4
Student Relations. Served as a mentor, developed and maintained positive and professional relationships with
students in order to monitor and resolve students’ concerns.
Duties:
Made myself available, approachable and made time for students inside and outside the classroom to address
any concerns they may have. Encouraged, advised and worked with students to ensure they understand
difficult subject matter, complete assignments and properly prepare for tests. Related personal, interpersonal
and vocational problems and solutions that arise in the classroom to on-the-job realities. Worked closely
with Student Services and other functional areas to direct students to appropriate resources to resolve personal
and academic issues
Director of Admissions (Oct 2007 – Sep 2009)
SHI Medical Massage School, Lebanon, OH
Marketed, Recruited and Enrolled students into the Massage Program, and Developed Advertising budget
Responsibilities as Licensed Massage Therapist Continued
Director of Placement (Oct 2005 – Sep 2009)
SHI Medical Massage School, Lebanon, OH
• Worked with various industries who were interested in hiring Licensed Massage Therapist
• Assisted graduates in resume writing, cover letters and how to negotiate contracts
Adjunct Faculty (Aug 2004 – Dec 2004)
Gateway Community College, Edgewood, KY
Substituted for lead instructor in teaching 1st quarter of Massage Therapy Program
Adjunct Faculty (Feb 2004 – July 2004)
Butler Technical and Career Development School, West Chester, OH
Instructor of Medical Terminology to Students of Nursing and Massage Therapy
Adjunct Faculty (Mar 1999 – Jan 2003)
Cincinnati School of Medical Massage, Blue Ash, OH
Instruct Adults in the Art of Massage (clinical and lab) and prepare them to sit for the
Ohio State Medical Board examination (Please refer to duties under Adjunct Faculty for SHI for outlined of
Duties)
Haleta R. Holmes Page 5
Owner /Operator (Jan 1997 to Present)
Haleta’s Holistic Massage, Cincinnati OH
Haleta R. Holmes Page 6
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